Personal Information
Organization / Workplace
Hungary area Hungary
Occupation
Customer Experience | Design strategist
Industry
Apparel / Fashion
About
Since 2003 I have been setting up new business models, projects, sales channels, implementing new products and services from sketch to real. Analyse where are the further opportunities of a business or a project and providing solutions to make it more efficient and customer focused. Committed to customer experience - customer loyalty and satisfaction as these drive the success in a long term scale.
Use empathy to problem solving, matching the things people need with every day feasible and viable solutions available today. "Listen to customers, but don't believe them; become them."
I believe customer centricity drives the business as the key advantage among the competitors. To achive the ...
Tags
loyalty
ügyfél-élmény
lojalitás
customer satisfaction
agile
customer experience
human centric
competition
ügyfél
innováció
customer
agilis
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