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Bringing the
Empathy Back to the
Experience
Kristen Gallagher, LDC 2015
#B103
© Edify Education Design
Welcome!
About me:
● learning designer
● business owner
● museum/alt learning background
About you?
Framing the Issue
It’s a jumble:
● tools & tech
● learner needs
● what is empathy, again?
Experiences
What experiences do we have with…
● cold tech/tools?
● lack of empathy?
● confused/disengaged learners?
What is Empathy again?
the feeling that you understand and share
another person's experiences and emotions
What is Empathy again?
Empathy + Learning = ?
What is Empathy again?
Who are you teaching?
What is Empathy again?
Empathy Maps:
● orient
● direct
What is Empathy again?
What
Who
Why
So?
Rethinking Our Tools
What tools do you use?
Rethinking Our Tools - Methodologies
● Empathy-focused
● Learner-first
● Efficiency-focused
Anticipating Learner’s Needs
● Why
● When
● How
Thank you!
Please submit session evaluation for #B103!
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Bringing the Empathy Back to the Experience in Training

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Learn how to design learning experiences with empathy. Designed for instructional designers, training managers, and facilitators, this workshop was given at Learning Dev Camp 2015 by Kristen Gallagher of Edify Education Design.

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Bringing the Empathy Back to the Experience in Training

  1. 1. Bringing the Empathy Back to the Experience Kristen Gallagher, LDC 2015 #B103 © Edify Education Design
  2. 2. Welcome! About me: ● learning designer ● business owner ● museum/alt learning background About you?
  3. 3. Framing the Issue It’s a jumble: ● tools & tech ● learner needs ● what is empathy, again?
  4. 4. Experiences What experiences do we have with… ● cold tech/tools? ● lack of empathy? ● confused/disengaged learners?
  5. 5. What is Empathy again? the feeling that you understand and share another person's experiences and emotions
  6. 6. What is Empathy again? Empathy + Learning = ?
  7. 7. What is Empathy again? Who are you teaching?
  8. 8. What is Empathy again? Empathy Maps: ● orient ● direct
  9. 9. What is Empathy again? What Who Why So?
  10. 10. Rethinking Our Tools What tools do you use?
  11. 11. Rethinking Our Tools - Methodologies ● Empathy-focused ● Learner-first ● Efficiency-focused
  12. 12. Anticipating Learner’s Needs ● Why ● When ● How
  13. 13. Thank you! Please submit session evaluation for #B103!

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