Building A devopsy Team

Kris Buytaert
Kris BuytaertDevops, Linux and Open Source Expert at Inuits
Growing a devops(y) team
        Kris Buytaert
        @krisbuytaert
Kris Buytaert
●   I used to be a Dev,
●   Then Became an Op
●   Chief Trolling Officer and Open Source
    Consultant @inuits.eu
●   Everything is an effing DNS Problem
●   Building Clouds since before the bookstore
●   Some books, some papers, some blogs
●   Evangelizing devops
No Scam
●   Culture
●   Automation
●   Measurement
●   Sharing


              Damon Edwards and John Willis
Devs vs Ops
HistoricallyDifferent Goals
       Development              Operations
●   New releases        ●   Stable Platform
●   New Features        ●   No Downtime
●   New platforms       ●   Scalable Platform
●   New architectures   ●   Non Functional Req
●   Functional Req
Building A devopsy Team
Step 1



Don't call it a devops team
Step 2

•   Be Patient
•   Devops is hard
•   Rome/Etsy was not build in 1 week
Analyze This
●   What are devs nagging about
    •   Slow builds ?
    •   No enviroments ?
●   What are ops nagging about
    •   Bad artefacts ?
    •   No logs ?
●   What is mgmt nagging about
    •   Quality / Feedback ?
Burn the Silos
Crossfunctional Team
●   Build a project team with skills from all over
    •   Development
    •   Continuous Integration
    •   Testing
    •   Infrastructure (HA/ Scale/ Performance)
        •   Deployment
        •   Measurement
●   Seat them together !
●   Goal = Help the business
Enable Communication
Improve Communication

●   Chatrooms <- force people to be online
    •   Topic
    •   Virtual Watercooler
    •   ChatOps
●   Virtual and Physical Standups
●   Hangout / Jabber
Improve Communication

●   Not only inside the team
●   Build visible dashboards with business metrics


●   Transfer knowledge
Start “Hiring”
●   Internally / Externally
●   Get experience on board


●   Get BuyIn inside the team
No Code Ninjas
No superhero admins
One Team = One Goal !
Playtime!




Devs      Ops      Getting Along
Set The Rules
●   Measure all the things
●   No manual changes
●   No more technical dept
●   No Quick Wins
●   Version all the things
●   Automate all the things
●   Have fun
Build Trust
●   Experiment
    •   Dev
    •   Test
●   Prod
●   Automate all the
    things
●   Measure success
●   Measure Failure
Give Access
●   Shared goal -> Shared Problem -> Shared
    responsibilities
●   Everyone is on call
●   Full platform access
    •   Logs
    •   Metrics
    •   Tools
●   Do you let a blind buy paint your house ?
Grow
•   Take 1 small step
•   Prepare
    Do not spread the word to soon....
    •   You won't be ready anyhow


•   Celebrate Success
•   Showcase successes
•   Create Jealousy
Understand Failure



 MTTR , Mine is shorter than Yours
Your machines as Cattle
Treat your people as pets
Give them toys
Food
Bond
●   Hack Days
●   Teach a collegue days
●   Ramdon Lunch meetups
●   Eat Cake


●   Both inside and outside the office
Beer
Devops is like security
It's not a product that you can buy
It's a lifestyle
It's a continuous improvement process
Contact
Kris Buytaert
Kris.Buytaert@inuits.be

Further Reading
@krisbuytaert
http://www.krisbuytaert.be/blog/
http://www.inuits.be/




                             Inuits

                             Duboistraat 50
                             2060 Antwerpen
                             Belgium
                             891.514.231

                             +32 475 961221
1 of 32

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