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Kojamo: Urban Living as a Service and Innovation Platform

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Slush side-event RecoTech 4th of December 2018. Speaker: Teemu Suila, Chief Development Officer, Kojamo.

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Kojamo: Urban Living as a Service and Innovation Platform

  1. 1. Urban Living as a Service and Innovation Platform #RecoTech18 #slush18 Teemu Suila @TeemuSuila © Kojamo
  2. 2. Kojamo’s mission is to create better urban living. Slush side-event RecoTech 4 Dec. 2018 2© Kojamo
  3. 3. Slush side-event RecoTech 4 Dec. 2018 3 Our vision is to be the urban living frontrunner and the number one choice for customers. With our Lumo brand, we are transforming Finnish rental housing and making it more attractive. We have developed digital services for our customers since 2008. We operate in seven largest cities in Finland to answer the living needs of new, urban Finland. Kojamo Group owns 34 416 rental apartments and has total real estate portfolio of 5.0 billion euros. (Q3/2018) © Kojamo
  4. 4. Practical Safe Seamless Entertaining BETTER Healthy Efficient Social Rich Affordable Sustainable Chilling at home Use of water energy and water Mobility Eating Shopping URBAN LIVING Childcare Healthcare Working Studying Hobbies Entertainment Slush side-event RecoTech 4 Dec. 2018 4© Kojamo
  5. 5. Service and Innovation Platform – where the physical meets digital Slush side-event RecoTech 4 Dec. 2018 5© Kojamo
  6. 6. Data • Building, residential and other data • Systems • Business intelligence know-how Services • In-house • Co-created • Delivered by a partner Real estate + technology • Buildings • Building service tech & automation • Smart home appliances Customerexperience Slush side-event RecoTech 4 Dec. 2018 6© Kojamo
  7. 7. What’s holding us back? Slush side-event RecoTech 4 Dec. 2018 7© Kojamo
  8. 8. Data is the driver but we as an industry have hid it in an API labyrinth. Slush side-event RecoTech 4 Dec. 2018 8© Kojamo
  9. 9. Slush side-event RecoTech 4 Dec. 2018 9 Estate owner Real estate automation Environmental monitoring Maintenance Real estate operator Estate management Energy Locks Security Event productionParking Authorities Main contractor Tenant User Customer Restaurants © Kojamo
  10. 10. Being a service platform means refining data, not destroying it. Slush side-event RecoTech 4 Dec. 2018 10© Kojamo
  11. 11. Slush side-event RecoTech 4 Dec. 2018 11 Amount of data Design Construction Maintenance and services © Kojamo
  12. 12. Total value should drive design and construction. Slush side-event RecoTech 4 Dec. 2018 12© Kojamo
  13. 13. Slush side-event RecoTech 4 Dec. 2018 13 Idea Design Construction Maintenance Customer experience 10 % of costs 0% of user value 90 % of costs 100% of user value cost value User value © Kojamo
  14. 14. The way forward Slush side-event RecoTech 4 Dec. 2018 14© Kojamo
  15. 15. Digitalization will disrupt and globalize the built environment value system. Slush side-event RecoTech 4 Dec. 2018 15© Kojamo
  16. 16. Built environment Digitalization brings together Circular economy & more efficient processes Smart spaces. AI. Robotics. Commercial real estate processes Built environment that supports healthy living Logistics both inside and outside the building Energy as a service Real estate becomes a service platform Construction information flow Slush side-event RecoTech 4 Dec. 2018 16 Construction Real estate Energy Logistics Cleantech Technology Health and wellbeing Finance, retail and services © Kojamo
  17. 17. Operators and service providers share an interest to create a shared digital rulebook. Slush side-event RecoTech 4 Dec. 2018 17© Kojamo
  18. 18. We need an operating system for the built environment. Slush side-event RecoTech 4 Dec. 2018 18© Kojamo
  19. 19. Slush side-event RecoTech 4 Dec. 2018 19 Estate owner Authorities Parking Restaurants Event production Real estate automation Main contractor Security Energy Locks Tenant User Customer Maintenance Estate management © Kojamo
  20. 20. Open your interfaces and put the data to work! Slush side-event RecoTech 4 Dec. 2018 20© Kojamo
  21. 21. No one can win this alone – let's do it together! Slush side-event RecoTech 4 Dec. 2018 21© Kojamo
  22. 22. Our role Slush side-event RecoTech 4 Dec. 2018 22© Kojamo
  23. 23. "Finland as a sandbox" – solutions to the world. Slush side-event RecoTech 4 Dec. 2018 23© Kojamo
  24. 24. webstore Slush side-event RecoTech 4 Dec. 2018 24© Kojamo
  25. 25. Slush side-event RecoTech 4 Dec. 2018 25© Kojamo Intelligent heating with Leanheat
  26. 26. Slush side-event RecoTech 4 Dec. 2018 26© Kojamo Car sharing with 24Rent
  27. 27. Slush side-event RecoTech 4 Dec. 2018 27© Kojamo Services that facilitate everyday life with Lassila & Tikanoja
  28. 28. Slush side-event RecoTech 4 Dec. 2018 28© Kojamo Smart logistics services with Posti
  29. 29. Slush side-event RecoTech 4 Dec. 2018 29© Kojamo Group fitness with Raatamo
  30. 30. Slush side-event RecoTech 4 Dec. 2018 30© Kojamo
  31. 31. Co-creating the value! Slush side-event RecoTech 4 Dec. 2018 31© Kojamo
  32. 32. Idea Process Testing Product/ solution Further develop- ment Customers Partners Kojamo CREATE FOR ALL ADDED VALUE Slush side-event RecoTech 4 Dec. 2018 32© Kojamo
  33. 33. Customer experience always at the heart. Slush side-event RecoTech 4 Dec. 2018 33© Kojamo
  34. 34. Properties + Technology Properties Property automation IoTData + Infrastructure Property, customer and other data ICT infrastructure Analytics & applications Open Services Ecosystem Own services Co-developed services 3rd party services Own (Lumo-webstore) Co-created Partner provided Customer experience & benefit Slush side-event RecoTech 4 Dec. 2018 34© Kojamo
  35. 35. Introducing My Lumo Service Channel Slush side-event RecoTech 4 Dec. 2018 35© Kojamo
  36. 36. Slush side-event RecoTech 4 Dec. 2018 36© Kojamo
  37. 37. Slush side-event RecoTech 4 Dec. 2018 37© Kojamo
  38. 38. Slush side-event RecoTech 4 Dec. 2018 38© Kojamo
  39. 39. Slush side-event RecoTech 4 Dec. 2018 39 Welcome to co-create better urban living with us! Slush side-event RecoTech 4 Dec. 2018 39 © Kojamo
  40. 40. Contact: kojamo.fi/cocreation @TeemuSuila Slush side-event RecoTech 4 Dec. 2018 40© Kojamo
  41. 41. Links Slush side-event RecoTech 4 Dec. 2018 41 Kojamo Plc: https://kojamo.fi/ Lumo Webstore: https://verkkokauppa.lumo.fi/ Co-creating better urban living: https://kojamo.fi/cocreation

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