Intelligent document processing, TCG

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Intelligent document processing
Global Directions 2013

better infomration faster.

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Intelligent document processing, TCG

  1. 1. 1 Intelligent Document Processing better information faster Global Directions 2013
  2. 2. 2 Arnold von Büren  co-founder of DICOM Group plc (1994)  CEO Kofax (2000-2002)  CEO DICOM Group plc (2003-2006) -  2006 buys TCG Informatik AG – a small capture solutions provider in Switzerland  - 2013: turns TCG into software vendor for Smart Document Processing; expansion into Germany, Brasil, Chile
  3. 3. 3 pioneering phase: Individually coded appsca. 1990 - 2005 ca. 1998 - today Standard capture applications forms verify release scan index archiveDocument Capture Forms Capture Input Mgmt Capture collect freeformclassify It’s the process, stupid! ca. 2008 - future Document Process Automation mobile decide approve transform act log Looking back
  4. 4. ? Document Process Automation
  5. 5. 5 clients suppliers citizens agents employees prospects government account holders policy holder enterprises organisations Enterprise Organisatioin Where does document process automation start?
  6. 6. 6 Document = unstructured data  maybe less paper, but amount of documents ever increasing  regulatory zeal supports our industry Is there a future for documents?
  7. 7. 7 to master the deluge of documents? What kind of system?
  8. 8. 8 Get them in if you wanna play! Collect documents  all formats  all channels  all devices Benefits  Consolidated, single processing environment for all documents collect
  9. 9. 9 Process and monitor ‘em! Document Flow & Control  multi-process  multi-client  graphical process design  scalable (throughput)  event loggingBenefits  Consolidation  Graphic understanding  Change friendly  Highly performant  ‚chain of custody‘ document process platform
  10. 10. 10 Where’s the meat?  produces highly accurate and precise information  optimal human/machine interaction Act on knowledge Transform into information Extract data
  11. 11. 11 of users... Various user types to be supported (web/fat):  heavy duty operator  supervisor  specialist, expert  occasional user  sender, originator Benefits  any process participant can be properly included
  12. 12. 12 .... and robots. Robots help achieve high automation rates  extract robot (field and table)  auto-approve robot  learn robot  business rule robot Benefits  increase automation rates w/o inter- vention  auto adaption to changes (e.g. layout)  No/reduced efforts for system tuning
  13. 13. 13 No man is an island. Connecting with the world  to data base(s)  3rd party systems  intra-process communication Benefits  ease of integration  master or slave deployment
  14. 14. 14 Document Processing System (Architecture) document process platform Learn Classify OCR/Normalize Extract Transform Validate Act Ex.Tr.Act DPS ConfiguratorProcess Designer Process Monitor DPS Analyzer collect connect Scanner/MFP Web service File import e-Mail Phablets ERP, LOB CRM ECM BPM, WFW
  15. 15. 15 Start business process route distribute classify extract act approve produce transact store archive entry manual correction automatic extraction verification manual routing automatic routing manual acting approving automatic approval manual production automatic production ‘stp’ End-to-end process automation DPS WFDPS WFDPS WFDPS WF DPS WF
  16. 16. 16 Capture / doc process system Workflow/ system Transaction system Archive/DMS system Capture / doc process system Workflow/ system Transaction system Archive/DMS system Of masters and slaves... master (process- control) master (process- control) slave process
  17. 17. 17 Can we deploy tomorrow? How to speed up deployment?  self tuning, self learning  click to configure (no scripting!)  use standard processes  have change-friendly system Weigh  cloud  license vs  click-charge  on premise vs.
  18. 18. 18 Where is the honey? Speed up – cost down!  faster processing  higher automation rates  faster deployment Commodity (no honey!)  Scanning/indexing  ‚dead‘ document processing  capture applications
  19. 19. 19 More honey? Think out-of-the-box! • hang on to the doc! • 2-way communication • printing • end-to-end document processing solutions
  20. 20. 20 clients suppliers citizens agents employees prospects government account holders policy holder enterprises organisations Enterprise Organisatioin paper fax eMail eStream mobile Ride the document!
  21. 21. 21 Take-away? The future looks rosy:  Capture is dead – long live document processing!  Need for scanning goes down (maybe) - volume of documents continues to go up  it‘s the process, stupid!  there is money in both roles: master or slave But:  deployment cost will be under pressure  click-charge licensing will grow  watch for the
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  24. 24. 24 Questions? www.tcgprocess.com

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