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Kodak Alaris Document Imaging Business Overview - 03-07-2014


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This presentation provides a complete overview of Kodak Alaris' Document Imaging business. Document Imaging enables customers to capture and consolidate data from digital and paper sources, understand and extract valuable insight from the contents, and deliver the right information to the right people at the right time. Our offerings include award-winning scanners, capture and information management software, an expanding range of professional services and industry-leading service and support. With customers ranging from small offices to global operations, Kodak Alaris delivers systems and solutions to automate business processes, enhance customer interactions and enable better business decisions.
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Kodak Alaris Document Imaging Business Overview - 03-07-2014

  1. 1. Document Imaging Overview Presenter Name Title, Kodak Alaris
  2. 2. 2 2 Our Vision Getting the right information to the right places at the right time to maximize value
  3. 3. In everything we do… we believe in finding a better way Nimble Driven Trusted
  4. 4. 4 4 Holding company, solely owned by U.K. Kodak Pension Plan Ralf Gerbershagen, Chief Executive Officer $1.2 billion in revenue 3,500 employees Financially strong, committed to growth The New Company Dolores Kruchten, President DOCUMENT IMAGING Document scanners Capture software Technical services Dennis Olbrich, President PERSONALIZED IMAGING Traditional photo Retail systems solutions Event imaging solutions
  5. 5. 5 5 About the New Company Kodak Pension Plan Personalized ImagingDocument Imaging Kodak Alaris Other Investments Board of Directors • Chairman • CEO • CFO • Presidents (DI / PI) • Non-executives (2 – 3) Executive Committee • CEO • CFO • Chief Counsel • Human Resources • Presidents (DI / PI) Business Teams • Sales • Service • Marketing • Operations • Product Development • Finance • Human Resources • Legal thin corporate positions
  6. 6. 6 6 About the New Company • Fully independent operating company • Free of legacy liabilities • Licensed to use the Kodak brand • Legal entities in 32 countries • Manufacturing sites in UK, US, Brazil, China, Russia, India • Improvements in progress – New IT systems – Transition services provided by Kodak
  7. 7. 7 7 New Company Expectations • Increased focus on growth • Long term investment horizon • System upgrades to strengthen customer and partner interaction • Hiring new talent in sales, R&D and marketing • Product, parts, service and software supply will not be interrupted • Commitment to excellence • Strong business model • Channels as valued partners • Core strengths in capture products and service • Reliable delivery of results to shareholders • Our outstanding team Changes … Constants …
  8. 8. 8 Document Imaging Market Overview
  9. 9. 9 9 Input Management Business Process / Case Management Customer Interaction Management Knowledge Management ECM CEM Information Management Digital repository for critical business processes Capture to archive Paper, fax Largely structured Document, Data Availability of data; regulations, audits Compliance Objective Capture approach Key input sources Information Entity Key motivator Measures Automate processes Capture to transaction (batch) Paper, e-docs, e-mails, attachments, fax, social Mix of structured, semi- and unstructured Transaction Time to cash; process cost; customer satisfaction ROI Improve customer communication Call centers, e-mails, chat, social media Mostly unstructured Inquiry, Web visit Best customer service for lowest price Time to resolve; customer satisfaction Quality of customer communication Product teams; senior call center staff, expert users (community) Largely unstructured Inquiry Retention of firms IP, ease paper info gathering, enable customer self help Level of input provided / time to resolve
  10. 10. 10 10 Key Applications Accounts payable Accounts receivable Applications Backlog and archiving Census information Check processing Claims processing Contracts Credit records Customer service Policy changes Research & testing notes Service bureaus Student records Tax records Titles (real estate, auto…) Transportation, shipping records Vital records Voter registration Engineering change notices Flight records Government - all areas Health records Human resources Incident reports Inspection records Insurance - all types Invoicing Inventory records Legal files Licensing Lock box Maintenance reports Manufacturing records Medical and patient records Ordering and fulfillment Personal, mortgage & auto loans Pharmaceutical testing Photographs And more ……
  11. 11. 11 Document Imaging Business
  12. 12. 12 12 Business Overview • Participates in the information technology sector focused on content management, and is an industry leader in global information capture. • Serves customers in multiple vertical markets, including government, banking, insurance, healthcare, education, logistics, retail, and manufacturing. • Develops its scanner, software and service portfolio, which is marketed globally through a network of distributors, resellers, and system integrators supported by Kodak Alaris sales, marketing, and service personnel.
  13. 13. 13 13 A Well-Balanced Business Leading Scanner Portfolio Well-Established Partner Network Growth Opportunities Foundational Software Capabilities Diverse, Established Customer Base Strong Profitability Experienced Team • Innovative technology • On-going platform refresh • Proven commercialization • >2,300 partners • Close relationships • Leading partner programs • Scanners • Business process automation • Professional Services Worldwide, World-class Service • 37k+ Capture Pro licenses • New platforms • Team / partnerships • +60k active end users • +400k scanners in service • Brand recognition • Stable revenue • Steady cash flow • Strong ROI • High customer satisfaction • Strong renewals • Global footprint, 30+ countries • Long-tenured management • World-class R&D and Operations
  14. 14. 14 14 Russell Hunt US&C Region Cassio Vaquero LAR Region Martin Birch European Region Susheel John Asia Region Tony Barbeau Products Don Lofstrom CFO John Milazzo CIO Terry Scofield Transition Erwin Schwarzl Strategic Alliances/ Key Acct & Bus Dev. Budd Webster Service Dorothy Cusker Legal Tim Palmer Marketing Gary Hapeman DI / PI Systems Development Dolores Kruchten President Management Team Cindy High-Fischmann Human Resources
  15. 15. 15 15 Innovative, High-Performance Solutions Services • Preventive & corrective maintenance – Onsite service for critical equipment – Advanced unit replacement – Remote support for software • Professional services – Installation, configuration & training – Workflow and system optimization – Project management • Organizational asset management • Multi-Vendor Services Scanners • Production scanners • Distributed and networked scanners • Picture scanning systems Broad portfolio, with models scanning from 20 to 210 pages per minute and ranging from $350 to $85,000 Software • Enterprise Document Capture Software • Browser-based Distributed Capture and Workflow Solution for Microsoft SharePoint • End-to-end solutions Capture and information management software platforms that improve business efficiency and customer engagement Over 1 million shipped since 1989
  16. 16. 16 16 Services Customers Banking & Financial • Bank of America • Citicorp • JP Morgan Chase Bank • Wells Fargo • Fidelity Investments • Societe Generale (France) • Lloyds Banking Group (UK) • Post Bank (Germany) • HSBC • ICBC (China) • ABC (China) • CCB (China) • Post Bank (Japan) • Standard Chartered • FedEx • DHL • UPS • Hospital Corp of America (HCA) • Kaiser • Quest Diagnostics • US Social Security Administration • IRS • VA Medical Center • US DoD (Various) • Passports (UK) • DVLA (UK) • German Tax Authority • Xerox/ACS • Pitney Bowes • Capita (UK) • Indra (Spain) • Salmat (Australia) • New Space (Brazil) • Dealer Track • Sysco • Measured Progress • Pemex (Mexico) • AIG • State Farm • Prudential • Empire BC/BS • Wellpoint • AXA • Allianz (Germany) • Meiji Yasuda Life (Japan) Healthcare Other Insurance Logistics Government
  17. 17. 17 17 Innovation Leader 1990 1995 2000 2005 2010 2012 Kodak launches first digital scanner Capture Software introduced Capture Pro (Kodak- developed) Info Insight Platform i5000 Series Scanners i4000 Series Scanners i2000 Series Scanners Technical Services launches Multi- Vendor Service Kodak introduces first Distributed Scanner Kodak ds 3500 – revolutionary mid volume scanner Scan Station 100 Network Scanner Scan Station 500 Network Scanner ScanMate i1120 Scanner i1200/i1300 workgroup scanners Info Activate Solution Kodak Imagelink 900, world's fastest high- volume production scanner Kodak introduces Perfect Page Image processing Kodak acquires Bell & Howell scanner business Kodak leads industry in feeder technology – first automatic document feeder Kodak acquires print businesses; services teams merge for greater worldwide coverage Kodak introduces high- speed color scanning Kodak sets the standard for image quality enhancement (Automatic Dynamic Thres- holding) Dynamic Flow Technology introduced in i5000 Scanners Launch of new service system in UK, first step in worldwide phased rollout Info Insight Platform introduced 2013
  18. 18. 18 18 Industry Recognition
  19. 19. 19 19 Distributed Capture Portfolio ScanMate i1120 Scan Station 500 Trūper 3210 i2600 / i2800 i2400 Trūper 3610 ScanMate i940 /i940M i2900 i3200/i3400 i3250/i3450 NEW! Smart Touch functionality
  20. 20. 20 20 i1860 Ngenuity 9090 / 9125 / 9150 i5200 / i5600 i5200V / i5600V i4200 Plus/ i4600 Plus i5800 Production Capture Portfolio Smart Touch functionality NEW!
  21. 21. 21 21 Software Portfolio Enterprise Document Capture for Critical Data and Applications • Quickly and efficiently convert forms and business documents to high- quality images • Enhance productivity with advanced indexing capabilities • Capture critical data and deliver to databases and applications • Supports scanners from Kodak Alaris and other manufacturers Browser-based Distributed Capture and Workflow Solution for Microsoft SharePoint • Onboard paper and electronic documents into a business workflow with one click • Built using SharePoint as a platform • Browser based, easy to set up and use • Govern the consistency and accuracy of business data • On-premise and cloud (in development) End-to-end solutions that drive business efficiency and improved customer engagement • Save time, money and resources by automating information management processes • Handle all input channels with a single platform and in a single process • Improve quality and consistency of your customer interactions • On-premise and cloud (in development)
  22. 22. 22 22 Software Portfolio Smart Touch Capture Pro Info Activate Info Insight Platform Info Insight Platform Info Insight Platform Documents Content Communication Insight Input Mgmt BPM CIM KM
  23. 23. 23 23 Service & Support – Productivity, Assured. Trust in Kodak Alaris to deliver the training, optimization and support that assures the ongoing productivity of your solutions • Global reach, local attention • Highly trained and experienced personnel at your call • Single point of contact for your software and hardware needs • Professional services including training, workflow optimization and more • Versatile maintenance agreement options With over 600 highly trained professionals in over 30 countries, Kodak Alaris is one of the largest, most experienced service organizations in the industry, with customer satisfaction ratings historically over 95%!
  24. 24. 24 New Arrivals
  25. 25. 25 25  Easy to use  Compact  Versatile  Optimized for data extraction  World-class support Document Protection A3 Documents Long Documents Informative User Display Advanced Image Processing Flat-Bed Scanning Rear Exit Option Printer Option Kodak i3000 Series Scanners – 2 New Additions! Easy to use, compact and versatile, the KODAK i3000 Series Scanners redefine business productivity. The i3000 Series Scanners are very compact and powerful A3 rotary scanners, with NEW integrated flat-bed options. Optimized for data extraction, ease-of-use and productivity, the Kodak i3000 Series Scanners deliver exceptional value to critical business processes.
  26. 26. 26 26 Unique Features  Compact desktop A3 rotary  Integrated flatbed option  250-sheet programmable feeder  50 and 80ppm bw/color/200/300dpi  Robust document transport  Intelligent document protection  Advanced image processing  Straight through rear exit option  Scanning made easy with smart touch  Printer accessory available Kodak i3000 Series Scanners at a glance KODAK i3000 Series Scanners i3200 i3250 NEW! i3400 i3450 NEW! Product Description Duplex Color/BW - A3 ADF with A4 Flatbed (3250, 3450) Recommended Daily Volume 15,000 20,000 Performance ADF Throughput * i3200 i3250 w/Flatbed i3400 i3450 w/Flatbed A4 / Letter size Landscape Portrait Landscape Portrait Landscape Portrait Bitonal 200 / 300 DPI 50ppm/ 100ipm 38ppm/ 76ipm 50ppm/ 100ipm 38ppm/ 76ipm 90ppm/ 180ipm 67ppm/ 134ipm 90ppm/ 180ipm 67ppm/ 134ipmGrayscale 200 / 300 DPI Color 200 / 300 DPI 80ppm/ 160ipm 62ppm/ 124ipm 80ppm/ 160ipm 62ppm/ 124ipm Document Handling NEW!
  27. 27. 27 2727 • Smart Touch application • Built in image processing features • Sure Path Paper Handling • Flexible accessories • Production class productivity • Scan at rated speed at 200/300dpi, B&W and Color • Field upgrades; speed and features • Flexible Service Options • Small profile, desktop-sized and walk up ease of use • Built-in standards (ISIS, TWAIN, WIA) • Smallest scanner in its class with 500 sheet elevator feeder Kodak Capture Pro Software Limited Edition For a video tour, go to: 100 ppm Suggested daily duty cycle = 30,000 120 ppm Suggested daily duty cycle = 50,000 The New Kodak i4000 Plus Series Scanners: Versatile design combined with ease of use NEW!
  28. 28. 28 28 Kodak i4000 Plus Series Scanners: Total solution, built to solve business problems An immediately effective and highly intelligent solution providing: • Ease of use – A simple, one-button scanning solution; image enhancements built-in • Versatility – Ease of integration; application and volume growth path • Lowest “total cost of ownership” – TCO advantage; reliable hardware, excellent image quality, software, consumables, duty cycle, service and support • World-class service and support Kodak Alaris: Solutions you can count on, from a name that you trust
  29. 29. 29 29 Follow Us! Kodak-Alaris Kodak for Business @KodakDI KodakDI
  30. 30. © 2014 Kodak Alaris Inc. The Kodak trademark and trade dress are used under license from Eastman Kodak Company.