Sketching the future library 4 space inspiration Athens 30. november 2015

SKETCHING THE FUTURE
– THE PUBLIC LIBRARY AS THE
CITIZENS INNOVATION SPACE.
Knud Schulz
Dokk1 Aarhus

Knud Schulz
 Manager of the Main Library in Aarhus
 Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1
 Librarian and Master of Public Management
 Mentor/Sponsor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation
 Member of the client group Urban MediaSpace Aarhus
 Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates
 ksc@aarhus.dk
 www.slideshare.net
Knud Schulz November 2015
apx. 28.000 m2
incl. 18.000 m2
library space

Aarhus
– second city in Denmark
 Aarhus
 330.000 inh.
 EU Culture Capital City 2017
 Library system
 1 Main Library
 18 Branches/Citizen Centers
 All with more opening hours (without
staff)
 Diffent level of citizen service in all
Citizen Centers
 Floating colletion between 19 libraries
Knud Schulz Dokk1 December 2015 3

Agenda
 The Change
 New Libraries
 Prototyping Dokk1
 Co-creation with the users
 Partnership programming
 Workshop - 4 space model
Knud Schulz November 2015 4

Library Transformation:
Libraries – the citizen's driving
force for innovation
 All people want to change something in their lives
and to develop themselves and meet information and
knowledge
 Libraries are places where the general public can find
inspiration and meet new ideas, either on their own
within this public sphere, or in the company of others
 Libraries support people with possibilities to make
changes in their life
 How do we sketch the future library transitioning to a
space for citizens and community connections?Knud Schulz November 2015 5

From
information that can be found
anywhere
To
What can only be
experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
7Knud Schulz November 2015

The Knowledge Society
 From
 libraries for books/medias
 industial society
 to
 libraries for man/human
 networked/knowledge society

Force to switch thinking
 New models
 Use tools
 Test and trials
 Implement results
Do not forget the users

The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/EngagementKnud Schulz November 2015 10

Transformation Lab
 The entrance – the former place
for controlling the users
 2-300 m2
 New projects every 5-6 month
 Bringing the traditional work fields
of the library into the LAB
 Developing new support of the
users – depending on the room,
the media, the connectivity and
the competencies
12

FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square 13

Adaptive and innovative
supporting spaces
 libraries are changing from storing books to
supporting citizens’ needs
 innovation spaces for local communities

Libraries and urban development
Model of the public library in
urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science

New Libraries
 Libraries are signs or symbols on development
and innovation in the society
 Drivers in city development
 Add new stories about the towns
 Arguments for new city engagements

Oslo
 Opera, new Munch
museum and the
Library creates a
new waterfront
and brings a new
identity to the city

Helsinki
 The traffic and cultural life in midtown are reborn
by creating a new art museum, concert hall and
the new library

Birmingham
 The library is located on
the main street where
millions of people are
passing every year
 The library is a symbol of
the new identity of an old
industrial and former
innovative city (the steam
engine)

Urban Mediaspace - AarhusAarhus NewWaterfront and Main Library

Mediaspace:
 Main Library and Citizens’ Services:
18.000 m2/190.000 ft2
 Partners and network: 10.000 m2
/100.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000 m2
/1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the inner
city against flood
Traffic regulation
App.: 300 mill €
Project elements
– Urban Mediaspace

Process - involve and co-create
with the citizens
 The processes with staff and citizens are a core
part of the change in libraries general
 Dokk1 is based on the co-creation and
involvement of citizens and staff

Phototyping with Staff
Marie Ostergard/Dokk1/Aarhus/ Denmark 24Knud Schulz November 2015

Prototyping withTweens
Marie Ostergard/Dokk1/Aarhus/ Denmark 25Knud Schulz November 2015

Public consultations
media, families, meeting
facilities, citizen’s services,
CTS, acoustics, logistics,
accessibility, indoor
climate, administration,
kitchen and cafe,
wayfinding, visual identity,
art, security, facades,
materials, design, arrival
area, AV/IT, dynamic
surfaces, rental spaces,
lighting, parking, concert
spaces, children’s theater,
etc.

Co-creation with the staff

Architect sketch

Development –
from pentagon to square

30
Three Statements
 Last responsible minute for decisions
 Inclusion and participation
 Interdisciplinary Co-operation
 The right team at the right time

The library as a space
– in the future?
 The building supports the needs of
the users
 The building interacts with the
surroundings and environment
 The building acts adaptively
 Flexibility is function
31

Userdriven process
 From tradition to transcendence – the users
deconstruct ”old knowledge” to create new
sense
32

Grab a toolkit
Global innovation model –
faster to change
Partnership between
 Global Libraries/Bill and Melinda Gates Foundation
 Chicago Public Libraries
 IDEO
 Aarhus Public Libraries

Design Thinking is a mindset, and an
intentional process around delivering
solutions that create positive impact!

Download:
www.designthinkingforlibraries.com

The Vision
 Space for co-operation
 Place for dialogue, knowledge,
ideas and inspiration
 Open informal learning space
 A unique place for children and
families

New ways of defining the
functionality
 Flexibility is the functionality
 Maximize unprogrammed space
 Leave the media and mediaformats as the focus
point in organizing the space
 Focus the human needs og sociality – use the 4
space model

Focus planning interior
 Supporting citizens different needs
 Creating different surroundings
 Space for activities/programms
 Continuous flexibility – avoid permanent
installations
 Controlling the media stock
 Modern industrial furnitures no design icons

Interior plan
 The interior planning reflects the 15 years
experience from projects together with partners
and users
 Lots of discussions with both library
professionels and other diciplines
 Experiencies from DK and other countries
The result is an ’interior medley’
Partners/users are the key to continuous change

Interior plan
 The inside of Dokk1 consist of 4 different areas with
no sharp limits
 Citizens’ Service
 Public space with info, meeting rooms, cafe, auditorium,
popup/democracy area
 Adult library with professionel support
 Families and childrens library with professionel support
 A perspective all over the services are to support the
users to act on their own
The interior plan was finished just 4 months before
opening

Level 1 - adult
 4 space model
 Experience
 Discover
 Participate
 Create
 Combined with a wide learning definition where
learning take place in different kinds of
environments
 Users are active participants and the library space
support their needs
 Important: users can be on their own, together with
others with or without contact – inclusion factor++
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Empowerment
Involvement/Engagement
Knud Schulz september 2014 10

Examples interior adult (1)
 Urban office
 Oases
 Reading room
 Support (learning)
 Meeting space
 Living room
 Corner
 Play

 Ramp
 Transformation Lab
 Project Labs
 Study room
 Education
 Meeting room
 Café

 Auditorium
 The Square
 ’Alone’ together
 Subject zones
 Reflection
 Citizens’ Service
 Balcony workzone

Level 2 – Families/Children
 Children are defined to 12 years incl. the limit
where children want to be together with
grownups. After 12 children define themself as
teens/adult
 Importent to design different zones where both
childrens and their adults want to be together.

Principles for planning
interior Families/Children
 A space for children stimulating
 Play
 Experience
 Learning

Examples interior Fam/child
0 - 3 years
 Cushion
 Castle
 Reading
 Breast feeding
 The box
 Cirkeline house
 Big Lego

4 - 8 years
 Learning zone
 Stage
 Dress up
 3D globe
 Childrens lab
 Eating zone
 Reading caves
 Experience ramp

9 – 12 years
 Tweens zone
 Interaktive floor
 Makerspace
 Tweens lab
 Learning zone
 Gaming street
 Auditorium

Partnership with external
organizations focus building
cooperation with the users
and the society
 A strategi for constant change
 Renewing the user engagement and ownership
 In-flow of competencies to the library
 A community strategy
 Political legitimacy

Partner Process

Corner stones of
partnerships in Dokk1
- Learning
- Stories
- Democracity
- Community space
-The Aarhus Cohorte
- Families and Children
(experience,play,learning)

Users are taking the control

A strategy for change in
libraries address:
 The need for rethinking the
library
 The need for a fusion between
physical – virtual
 Develop partnerships
 Focus on innovation
 Get new skills into the library
and promote learning in the
organization
 Force users to dismiss the
book as library brand
54

D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Empowerment
Involvement/Engagement 55Knud Schulz November 2015

- A Danish Report incl. a model of
library service

D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Empowerment
Involvement/Engagement 57Knud Schulz November 2015

D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation

Inspiration space
 The space for meaningful experiences that is to say
experiences that move us
 The space should open up to the irrational, emotional and
chaotic by communicating a diversion of aesthetic
experiences.
 This can happen through storytelling or other artistic
expressions within all kinds of media, cultural forms and
genres.
 The inspiration space should make the user want to move
beyond the usual choices and to come back.
 The library space in itself may also be an experience and
work as a stage for events and cultural arrangements.
 The inspiration space especially supports realisation
(cognition)/experience and innovation.

Digital media
AppearanceEvents
Individual concentration

Oplæsning
Billedbøger
BogklubberExplore
Picture book
Reading aloud
Staging

D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Empowerment

Learning space
 Space where children, young people and adults can experience
and explore the world and thus strengthen their competences
and possibilities through free and easy access to information and
knowledge
 Learning is seen as a dialogue oriented process that is based on
the users’ own experiences and their wishes to define their own
learning needs
 Often takes place in informal settings which do not have learning
as the goal – learning happens through play, music and many
other activities
 Should meet the needs of especially young people for a more
experience oriented learning through the development of
playful, interactive and social learning methods.
 Learning is strengthened through the use of homework cafes,
study places, open courses and experiment areas.
 The learning space especially supports realisation
(cognition)/experience and empowerment.

Undervisning Kurser
Uformel læringKonsulta
Teaching Courses
Informal learningConsultations

Lektiecafé’erVejlednin
One to one
HomeworkGuidance
Training Access to knowledge

D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Empowerment

Meeting space
 An open, public space where citizens as a third space
between home and work can meet others who are both as
themselves and different from themselves
 Arenaes, where you can meet other people with different
interests and values and encounter opinions that challenge
you through discussions and debate, are necessary
 In the meeting space both non-commital, random
encounters can take place through lounge décor with
newspapers and café atmosphere as well as more
organised meetings
 This can take place both live and on the Internet in
chatgroups, blogs or other social media.
 The meeting space especially supports empowerment and
engagement

MøderDiskussioner
Foredrag DebatterSamvær
Meetings
Lectures
Discussions
DebatesBeing together

D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation

Performative space
 Users can interact with others for inspiration to create new
creative expressions in the encounter with art and culture
 Users can get access to tools that support their creative
expressions through interactive games and writing-, sound-
and video-workshops
 The users can also get support in their creative expressions
through workshops with professional artists, designers,
multimedia developers etc.
 Can act as a platform for communication by publishing and
distributing the work and products of the users and by
giving access to stages where users can perform and
express themselves.
 The performative space especially supports engagement
and innovation.

Skriveværksteder
Experiment
Leg og læring
Workshops
Workshops Edutainment

Leg Spil
Gaming
Playing Gaming
Makerspace

Agenda 4-space model
Workshop
 Individual work with the model (5 min)
 where are the services my library offers in the model? 4 space sheet
 Group discussion table (A)(10 min)
 Share your sheets
 Individual ideation (5 min)
 Ideas for new services
 Group discussion table (B)(15 min)
 Show/discuss your ideas from the post-it – big 4-space sheet
 Where do your ideas for new services fit in the 4-space model?
 Chose one idea from the table to be presented in forum
 Presentations one idea from each group in forum 1 min. pr. Group
(10 min)
 Important – feel free to make the
discussions and reporting in Greek – it’s a
discussion and inspiration with colleagues
(not with Knud)

Back in the your library:
Use the model on your services
with your colleagues
 Place your services in the model
 Discuss new possibilities
 Decide the future activities
 Lookup - involving partners

4-space model

Sketching the future library 4 space inspiration Athens 30. november 2015

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