Law Firm Knowledge Management


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Law Firm Knowledge Management

  1. 1. Knowledge Management in Law Firms Barriers and Strategies
  2. 2. Law Firms
  3. 3. Law Firms
  4. 4. Barriers at the Firm <ul><li>Don’t fix if it ain’t broke </li></ul><ul><ul><li>Billable hours </li></ul></ul><ul><ul><li>KM = IT </li></ul></ul><ul><ul><li>Law firm Culture </li></ul></ul><ul><ul><li>How would KM add value to the firm? </li></ul></ul>
  5. 5. Law Firm Economics
  6. 6. Law Firm Culture
  7. 7. Strategies for Success <ul><li>Change the basis of charging clients </li></ul><ul><ul><ul><ul><ul><li>Increase hourly rate </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Fixed price </li></ul></ul></ul></ul></ul><ul><li>Increase efficiency of non-billable tasks </li></ul><ul><ul><ul><ul><ul><li>Reduce need for support services </li></ul></ul></ul></ul></ul>
  8. 8. Strategies for Success <ul><li>To change the culture…. </li></ul><ul><ul><ul><ul><ul><li>Understand the power of language </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Base your case on authorities </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Be open to criticisms </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Partners must champion the project </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Involve lawyers in decision making </li></ul></ul></ul></ul></ul>
  9. 9. The New Law Firm