How Cloud Telephony Helps Startups Improve Customer Service
How Cloud Telephony Helps
Startups Improve Customer Service?
A Startup's growth
depends upon these
2 major factors.
With the advantage of affordability &
scalibility, cloud communication is the
most perfectly equipped platform to help
relieve business communication gaps.
Let's check out the top reasons why
1. Personalized Experience
Personalized customer service shows customers how
much you care. It's more than adding value to customer's
choice such as 'easy click to get a call back' plugin,
providing convenient communication channels and
automating support chats.
2. Responsive Customer Support
Not being able to respond quickly is bad for any business.
Furthermore, customers don't just want a fast response, they
want their problem to be solved quickly. And, since cloud
telephony integrates so well with other business utilities and
customer databases, they provide a better collaborative
platform, helping agents to deliver agile customer support.
3. Toll Free Numbers to Help Resolve
You can increase the number of sales by assigning special
toll-free numbers for products that have high demand and
then designing call flow system which redirects these calls
to the product specialist to help customers complete the
4. Builds Trust in Your Brand
Toll free numbers, vanity phone numbers, personalized
call handling and providing quick response to the
customers using cloud telephony helps startups build
good brand image and trust.
The Real PBX, powered by
CloudSpace Technologies LLC, is a
global provider of unified cloud
communication services such as
Hosted PBX, Call center solutions such
as virtual office phone system, SIP
services and toll free numbers to
consumers and businesses.
For more information, visit:
www.therealpbx.com or call at +1-888-
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