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A Brief History of Toll Free Numbers

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Take a look at a brief history of 800 numbers.

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A Brief History of Toll Free Numbers

  1. 1. H I S T O R Y O F T O L L F R E E N U M B E R S
  2. 2. A Brief History The 1-800 n u m b e r got its start in 1967 by AT&T and has been used to increase sales for business ever since. The idea was to reduce the collect calls also k n o w n as “reverse charge calls” or “ long- distance calls” and the need for telephone operators.
  3. 3. Before the existence of toll free numbers, collect callingwas the first real way to call long-distance that required ahuman phone operator to connect to another party. E A R LY W A Y O F CA LLI NG
  4. 4. ENTERPRISE NUMBER(1930-1950) A few years later, Zenith number also known as Enterprise number was introduced. It is a free calling service that allowed a calling party to connect to another party at absolutely no cost by requesting the call from switchboard operator.
  5. 5. I N W A T S (MAY 2 , 1967) After Zenith number, AT&T introduced a direct-dial option also known as “Incoming Wide Area Telephone Service” or 800-number calling. It is a long-distance inbound telephone service in which the receiver had to pay some fee on a monthly basis depending upon the telephone company used,duration and distance of the calls received.
  6. 6. SINCE AT&T WAS THE SOLE PROVIDER OF LONG- DISTANCE TELEPHONE SERVICE THROUGHOUT MOST OF THE UNITED STATES. THIS LED AT&T TO HAVE ALMOST TOTAL CONTROL OVER COMMUNICATION TECHNOLOGY WHICH LED TO ANTITRUST CASE. AS A RESULT, AT&T WAS SPLIT INTO 7 INDEPENDENT COMPANIES KNOWN AS “THE 7 BABY BELLS” IN 1984 End of Monopoly(1974)
  7. 7. Vanity phone numbers came into existence shortly after the breakup of AT&T. As they are easy to remember, vanity numbers are great for companies who spend a lot of money on display advertising. Users could choose their own phone number created like 1- 800-BUY-BOOK MODERN DIRECT DIAL SYSTEMS (VANITY NUMBERS -1982)
  8. 8. 1990 The demand for 800 numbers skyrocketed in 1990s 1996 888 numbers were created in 1996 1998-2010 877 and 866 numbers came available in 1998 and 1999. 855 debuted in 2010.
  9. 9. While internet and email have drastically changed the businesses communicates,toll free numbers are still considered one of effective wayto build a professional image for anybrand. Toll Free Numbers Today
  10. 10. About Us The Real PBX, powered by CloudSpace Technologies LLC, is a global provider of unified cloud communication services such as Hosted PBX, Call center solutions such as VoIP phone system, SIP services and toll free numbers to consumers and businesses. For more information, visit: www.therealpbx.com or call at +1-888-892-9646
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