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MBA 5322. Organizational Behavior, Final Exam Mini-Case 
Are Five Heads Better than One? 
OB MINI CASE 
Submitted by: 
Submitted to:
2 | P a g e 
Questions 
Question no 1: What factors contribute to the poor performance of Adverts team? 
Answer: The Company’s performance was poor as it revenues were slipping down for past few 
months. The management gave them freedom of autonomy that make them over confident and 
affected their performance. The commercial was racier than the ideas that need to be presented. 
These were basically the major factors contributing to the poor performance of Adverts team. 
Question no 2: A) Please explain group phenomena that were dominant in the Advert 
team’s decision-making process in depth. (B) Then, come up with a group decision-making 
technique that could have helped reduce the Adverts’ team’s sub-optimal decision in the 
case. In doing so, make sure to elaborate on strengths and the steps involved in your group 
decision-making technique recommendation. (4 points) 
Answer: Adverts’ team did not think beyond the line. There advertisement idea was not strong 
enough to attract clients because of which they refused to accept their add proposal. 
Group should have added more ideas attracting clients. Moreover they should have been 
confident enough to discuss and put forward more ideas to attract their clients. The idea of only 
one person was not the bench mark or end of their planning and sharing of more ideas and 
thoughts would have been really beneficent for the company. 
Question no 3: Teams can be either homogeneous or heterogeneous in terms of age, 
ethnicity, personality, experience, expertise, ability, and so on (please refer to the text 
chapters: Working with Teams and Foundations of Group Behavior, and any other 
relevant articles for information on team composition, diversity and its effects on team 
decision-making and subsequent performance). How would you characterize the Advert 
team, and how did this affect the team’s creativity and performance? (3 points) 
Answer: It is a fact that there is a varied difference in the way people work as a team so in 
Advert team you see people having different thoughts but still they seem to be afraid of sharing 
their thoughts. Therefore they just stuck to the idea given by first person and just thought of it as 
a bench mark for their future project. It didn’t prove to be fruitful for the company and so it 
affected their performance negatively.
Question no 4: (A) How would you describe Conner’s leadership style? Why do you think 
his style was ineffective? (B) If Advert company hired you as a leadership consultant to 
advise the team, which leadership style(s) would you suggest and why?(4 points) 
Answer: Conner focused on the common principle of attraction shared between opposite sex 
while there could be many different and effective ideas to share what they want. His style was 
not attractive enough to convince clients. If I got an opportunity to be a leadership consultant I 
would like to involve my team and would like to see what they are up to. This will give a variety 
in their thoughts that can make the chances of acceptance more evident for clients. 
Question no 5: Please create a question (questions) that you believe crucial to 
understanding issues presented in the case but the preceding questions did not adequately 
address. Then answer your questions. (3 points) 
Answer: 
Question: Why Derek did not share his idea with the group? 
Answer: It was because although it was a great idea flickering in his mind then also he cannot 
add anything in it as all the other members showed their acceptance for that idea so he also stick 
to Conner’s idea. So he could not put any innovation in the teams thinking. It also shows that 
there should be a single team lead but still the team members should have an authority to share 
their ideas on every project the company gets. 
3 | P a g e

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ob case

  • 1. 1 | P a g e MBA 5322. Organizational Behavior, Final Exam Mini-Case Are Five Heads Better than One? OB MINI CASE Submitted by: Submitted to:
  • 2. 2 | P a g e Questions Question no 1: What factors contribute to the poor performance of Adverts team? Answer: The Company’s performance was poor as it revenues were slipping down for past few months. The management gave them freedom of autonomy that make them over confident and affected their performance. The commercial was racier than the ideas that need to be presented. These were basically the major factors contributing to the poor performance of Adverts team. Question no 2: A) Please explain group phenomena that were dominant in the Advert team’s decision-making process in depth. (B) Then, come up with a group decision-making technique that could have helped reduce the Adverts’ team’s sub-optimal decision in the case. In doing so, make sure to elaborate on strengths and the steps involved in your group decision-making technique recommendation. (4 points) Answer: Adverts’ team did not think beyond the line. There advertisement idea was not strong enough to attract clients because of which they refused to accept their add proposal. Group should have added more ideas attracting clients. Moreover they should have been confident enough to discuss and put forward more ideas to attract their clients. The idea of only one person was not the bench mark or end of their planning and sharing of more ideas and thoughts would have been really beneficent for the company. Question no 3: Teams can be either homogeneous or heterogeneous in terms of age, ethnicity, personality, experience, expertise, ability, and so on (please refer to the text chapters: Working with Teams and Foundations of Group Behavior, and any other relevant articles for information on team composition, diversity and its effects on team decision-making and subsequent performance). How would you characterize the Advert team, and how did this affect the team’s creativity and performance? (3 points) Answer: It is a fact that there is a varied difference in the way people work as a team so in Advert team you see people having different thoughts but still they seem to be afraid of sharing their thoughts. Therefore they just stuck to the idea given by first person and just thought of it as a bench mark for their future project. It didn’t prove to be fruitful for the company and so it affected their performance negatively.
  • 3. Question no 4: (A) How would you describe Conner’s leadership style? Why do you think his style was ineffective? (B) If Advert company hired you as a leadership consultant to advise the team, which leadership style(s) would you suggest and why?(4 points) Answer: Conner focused on the common principle of attraction shared between opposite sex while there could be many different and effective ideas to share what they want. His style was not attractive enough to convince clients. If I got an opportunity to be a leadership consultant I would like to involve my team and would like to see what they are up to. This will give a variety in their thoughts that can make the chances of acceptance more evident for clients. Question no 5: Please create a question (questions) that you believe crucial to understanding issues presented in the case but the preceding questions did not adequately address. Then answer your questions. (3 points) Answer: Question: Why Derek did not share his idea with the group? Answer: It was because although it was a great idea flickering in his mind then also he cannot add anything in it as all the other members showed their acceptance for that idea so he also stick to Conner’s idea. So he could not put any innovation in the teams thinking. It also shows that there should be a single team lead but still the team members should have an authority to share their ideas on every project the company gets. 3 | P a g e