Application Georgiou

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Application Georgiou

  1. 1. April 2013 Kimon Georigou Application - Masters in Management IE Business School Application KIMON GEORGIOUEXPRESS YOURSELF
  2. 2. Application - Masters in Management Kimon Georigou Question F You have just participated in an important meetingwith your superior. How will you ensure that everypart of the instructions you received will properlyreach all subordinates, suppliers and clients, locatedin different parts of the world? May 2013
  3. 3. Application - Masters in Management Kimon Georigou Outline of Pesentation 1. Presentment of the Underlining Nature of Communication within Organisations externally and infernally 2. Development of a Conceptual Model to give a rather Prescriptive Account to Answering the Question May 2013
  4. 4. Application - Masters in Management Kimon Georigou Outline of Pesentation 1. Presentment of the Underlining Nature of Communication within Organisations externally and infernally 2. Development of a Conceptual Model to give a rather Prescriptive Account to Answer the Question May 2013
  5. 5. Application - Masters in Management Kimon Georigou Specifying Communication Objective To effectively deliver instructions of high importanceto different target groups across the world. May 2013
  6. 6. Application - Masters in Management Kimon Georigou Specifying Communication Objective To effectively deliver instructions of high importanceto different target groups across the world. Manager  Clients  Supplier   Subordinates  May 2013
  7. 7. Application - Masters in Management Kimon Georigou Overview OrganisationalFramework May 2013
  8. 8. Application - Masters in Management Kimon Georigou Overview OrganisationalFramework Profiling andIdentifyingAudience May 2013
  9. 9. Application - Masters in Management Kimon Georigou Overview OrganisationalFramework Profiling andIdentifyingAudience SelectingCommunicationChannels May 2013
  10. 10. Application - Masters in Management Kimon Georigou Overview OrganisationalFramework Profiling andIdentifyingAudience DevelopingMessages SelectingCommunicationChannels May 2013
  11. 11. Application - Masters in Management Kimon Georigou Overview OrganisationalFramework Profiling andIdentifyingAudience MonitoringOutcome DevelopingMessages SelectingCommunicationChannels May 2013
  12. 12. Application - Masters in Management Kimon Georigou Overview LessonsLearned OrganisationalFramework Profiling andIdentifyingAudience MonitoringOutcome DevelopingMessages SelectingCommunicationChannels May 2013
  13. 13. Application - Masters in Management Kimon Georigou Organisational Framework Structure Functional May 2013
  14. 14. Application - Masters in Management Kimon Georigou Organisational Framework Structure Functional Divisional May 2013
  15. 15. Application - Masters in Management Kimon Georigou Organisational Framework Structure Functional Divisional Matrix May 2013
  16. 16. Application - Masters in Management Kimon Georigou Organisational Framework Hierarchy Flat Strict May 2013
  17. 17. Application - Masters in Management Kimon Georigou Organisational Framework And for what? May 2013
  18. 18. Application - Masters in Management Kimon Georigou Organisational Framework ... to Define Reporting Lines and Responsibilities! May 2013
  19. 19. Application - Masters in Management Kimon Georigou Organisational Framework Culture Formal Informal May 2013
  20. 20. Application - Masters in Management Kimon Georigou Organisational Framework LeadershipStyle Transformational May 2013
  21. 21. Application - Masters in Management Kimon Georigou Organisational Framework LeadershipStyle Transformational Transactional May 2013
  22. 22. Application - Masters in Management Kimon Georigou Organisational Framework LeadershipStyle Transformational Transactional Charismatic May 2013
  23. 23. Application - Masters in Management Kimon Georigou Organisational Framework LeadershipStyle Transformational Transactional Charismatic Autocra5c  May 2013
  24. 24. Application - Masters in Management Kimon Georigou Organisational Framework LeadershipStyle Transformational Transactional Charismatic Autocra5c  Coopera5ve  May 2013
  25. 25. Application - Masters in Management Kimon Georigou Organisational Framework And for what? May 2013
  26. 26. Application - Masters in Management Kimon Georigou Organisational Framework ...To know „HOW“ you should Communicate withinyour Organisation! May 2013
  27. 27. Application - Masters in Management Kimon Georigou Profiling and Identifying Audience •  Subordinates •  Suppliers •  Clients May 2013
  28. 28. Application - Masters in Management Kimon Georigou Profiling and Identifying Audience •  Subordinates •  Suppliers •  Clients Direct  Subordinates  in  Leading  Posi5on?  Indirect  Subordinates?  Loca5on?  Cultural  Differences?  May 2013
  29. 29. Application - Masters in Management Kimon Georigou Profiling and Identifying Audience •  Subordinates •  Suppliers •  Clients How  many  different  Suppliers?  What  do  they  Supply?  Loca5on?  Cultural  Differences?    Direct  Subordinates  in  Leading  Posi5on?  Indirect  Subordinates?  Loca5on?  Cultural  Differences?  May 2013
  30. 30. Application - Masters in Management Kimon Georigou Profiling and Identifying Audience •  Subordinates •  Suppliers •  Clients Direct  Subordinates  in  Leading  Posi5on?  Indirect  Subordinates?  Loca5on?  Cultural  Differences?  How  many  different  Suppliers?  What  do  they  Supply?  Loca5on?  Cultural  Differences?    What  Client  Segments?  What  do  they  purchase?  Loca5on?  Cultural  Differences?  May 2013
  31. 31. Application - Masters in Management Kimon Georigou Selecting Communication Channels May 2013
  32. 32. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! InternalCommunicationSystems May 2013
  33. 33. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! Direct Mail,Articles,Brochures May 2013
  34. 34. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! @ Email May 2013
  35. 35. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! Face-to-Face Meetings May 2013
  36. 36. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! Video Conference,Webinars May 2013
  37. 37. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! Teleseminars,Mobile Phone May 2013
  38. 38. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! Internal andExternal Website May 2013
  39. 39. Application - Masters in Management Kimon Georigou Selecting Communication Channels Effective Communication through appropriate Channel! Adapt to Target Group! InternalCommunicationSystems Direct Mail,Articles,Brochures @ Email Video Conference,Webinars Teleseminars,Mobile Phone Internal andExternal Website Face-to-Face Meetings May 2013
  40. 40. Application - Masters in Management Kimon Georigou Developing Message Fundamental Communication Principles: Language  Barriers  Other  Countries  Other  Languages  Corporate  Language?  Transla5ons  needed?  May 2013
  41. 41. Application - Masters in Management Kimon Georigou Developing Message Fundamental Communication Principles: Language  Barriers  Linguis5c  Target  Group    Specific  Ac5ve,  Clear  Precise  Bias  Free  May 2013
  42. 42. Application - Masters in Management Kimon Georigou Developing Message Fundamental Communication Principles: Linguis5c  Providing  Reason  Language  Barriers  Always  Provide  the  “Why”  Higher  Compliance  LeMng  People  to  get  involved  May 2013
  43. 43. Application - Masters in Management Kimon Georigou Developing Message Fundamental Communication Principles: Providing  Reason  Type  Linguis5c  Language  Barriers  Downwards   Upwards  Horizontal  /  Lateral  Diagonal   External  May 2013
  44. 44. Application - Masters in Management Kimon Georigou 1. Present the Underlining Nature of Communication Systems within Organisations externally and infernally 2. Development of a Conceptual Model to give a rather Prescriptive Account to Answering the Question May 2013
  45. 45. Application - Masters in Management Kimon Georigou Developing Message Subordinates:        Layer: Involve Direct andIndirect Subordinates May 2013
  46. 46. Application - Masters in Management Kimon Georigou Developing Message Language: Use Simple, Precise,Accurate, Specific and Unambiguous (with Respect to Cultureand Policies) Subordinates:        May 2013
  47. 47. Application - Masters in Management Kimon Georigou Developing Message Channel: Use Face-To-Face, Emailand CommunicationSystem Subordinates:        May 2013
  48. 48. Application - Masters in Management Kimon Georigou Developing Message Type: Follow the Rules ofDownwards Communication Subordinates:        May 2013
  49. 49. Application - Masters in Management Kimon Georigou Developing Message Suppliers  and  Clients:        Language: Use Customer-Oriented,Clear and Precise, Bias-Free Phrasing May 2013
  50. 50. Application - Masters in Management Kimon Georigou Developing Message Content: Depending on Type ofProduct or Supply,Provide RelevantInformation Suppliers  and  Clients:        May 2013
  51. 51. Application - Masters in Management Kimon Georigou Developing Message Channel: Use Direct Mail, Email,Brochures, Phone Suppliers  and  Clients:        May 2013
  52. 52. Application - Masters in Management Kimon Georigou Developing Message Type: Follow the Rules ofExternal Communication Suppliers  and  Clients:        May 2013
  53. 53. Application - Masters in Management Kimon Georigou Monitoring Outcome Feedback Predefined Meetings with Direct Subordinates toEvaluate Status and Outcome May 2013
  54. 54. Application - Masters in Management Kimon Georigou Monitoring Outcome Feedback Reassuring Instruction Delivery to IndirectSubordinates, Suppliers and Clients May 2013
  55. 55. Application - Masters in Management Kimon Georigou Lessons Learned Reasons for Implementation Professional  Development  Con5nuous  Learning  and  Reflexion    Process  Op5misa5on  Knowledge  Sharing  May 2013
  56. 56. April 2013 Kimon Georigou Application - Masters in Management THANK YOU FOR YOUR ATTENTION Kimon Georgiou

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