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Kimberley Peaslee Resume


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Kimberley Peaslee Resume

  1. 1. KIMBERLEY PEASLEE EXECUTIVE SUMMARY A team player with over 20+ years of experience in a customer focused environment. A reliable hard worker who is detail oriented, organized, team-player and experienced in ICD-10 and CMS-1500 forms. Resolved issues with billing errors, appeal denied claims and extensive Medical Terminology knowledge. FUNCTIONAL EXPERTISE • Billing & Coding • Assigning & Documenting Phone Calls • Time Management • Office Administration • Data Entry • Customer Service FUNCTIONAL EXPERTISEDEMONSTRATED COMMUNITY CARE ALLIANCE – WOONSOCKET, RI November 2016 – in progress A fully licensed, certified, multi-service, non-profit, health & human services agency, with over 500 employees. CCA offers more than 50 programs that address the multiple needs of the people it serves. Student Successfully completed 275 hour/10 week hands-on training preparing for a career in Medical Billing and Coding. • Billing & Coding: Knowledge in CMS-1500 claimforms, HCPCS, CPT, ICD-10 codes, & medical terminology • Data Entry: processing insurance payments, getting claims processed and paid, review and appeal unpaid or denied claims while researching rejected claims. • Assigning & Documenting Phone Calls: interned at The Call, called former subscribers and updated past subscriber lists LA QUINTA – NAPLES, FL April 2013 – October 2013 Hotel chain with over 870 hotels across the U.S., plus Mexico and Canada. Front Desk Service Representative Provided a welcoming and comfortable stay to all the guests while helping with any problem that may arise. • Customer Service: Processed 50-100 guest registrations per day, completed shift reports, responded to guest needs, requests and complaints. • Time Management: Assisted teammembers with various assignments such as laundry, breakfast or housekeeping duties while maintaining a clean lobby, bathroom and office. • Office Administration: Utilized company software to answer questions regarding costs/rebates or deals that may be available, printed out bill summaries and/or receipts for over 50-100 departing guests a day. URI/CCE – PROVIDENCE, RI February 2008 – November 2011 The Alan Shawn Feinstein College of Education and Professional Studies (CEPS) is designed to provide an innovative and interconnected approach to undergraduate, graduate and adult education for traditional and adult students. Student WorkerReceptionist Worked in the Facilities & Operations Department while attending classes in the same building. Greeted guests and students while providing information on classes, parking, and faculty. E: | T: 401-696-6967
  2. 2. KIMBERLEY PEASLEE E: | T: 401-696-6967 • Scheduling: Scheduled about 10-15 appointments a day in and out of the office for the Facilities, Scheduling and Maintenance Departments. • Customer Service: Support for Staff personnel in human resources, payroll, scheduling, policies & procedures and information technology. • Time Management: Answered multi-phone lines, data entry, filing, running errands, copying and creating posters, filled 100-200 envelopes for alumni get together but also took the initiative to find extra tasks when all other duties were completed. VOLUNTEERISM St. Patrick’s Church Kitchen - Providence, RI: Helped to serve over 50 families and individuals in the kitchen while providing some comfortable conversations and a little fun with the kids. (2008-2009) Brockton Hospital Records Department - Brockton, MA: Volunteered in the records department by performing data entry on patients that came in and labeling and filing the folders in the proper places on the shelves. (1997-1998) The Sojourner House - Providence, RI: Gathered Christmas materials such as Christmas Trees, ornaments, gifts, food, etc. to donate to the families who lived within their system. (2005-2006) The Pawtucket Times/The Woonsocket Call – Woonsocket, RI: Called over 100 past subscribers to offer them a Welcome Back package to re-subscribe to the papers again for a lower price and to update current lists. (2016) RELEVANTPROJECTS URI/CCE Parking Pass Program: Helped to coordinate and set up the student/faculty parking pass to provide passes to over 200 students & faculty in a 2 day/night span at the beginning of all semesters with a team of people between URI/CCE and the Rhode Island Convention Center. Rhode Island Ghost Society: Helped over 30-40 people a year who had unexplained issues in their homes or businesses by investigating and researching the history and property details. Helped children (including children with Autism) who were being attacked by the unknown. I was the co-founder, historian and researcher of the team that kept organized and detailed files on each case both paper and online. EDUCATION Medical Assistant/Billing & Coding – Sawyer Business School, Pawtucket/Providence, RI (3-4 months) Some College – University of Rhode Island/CCE, Providence, RI (3 years), Community College of Rhode Island, Lincoln, RI (1 Year) OTHER RELEVANTINFORMATION Computer skills: Microsoft Word (Intermediate), Excel (Intermediate), PowerPoint (Intermediate) Other office skills: Able to use printers, fax machines, copiers, and poster machines.