Kimberly A. Lorkowski-Ahmane
1 Teal Court, Highland Mills, NY 10930 716-864-2440 (c) firstname.lastname@example.org
Award Winning General Manager with over 20 years of experience Built up a 1 Million Dollar store
into 3 Million Dollar By increasing LY by 10 % Yearly over 4 year period
Recognized for key role in elevating Central Valley store to achieve No. 1 ranking out of over 437
retail locations across United States and Canada by doubling company’s goals.
Developed many entry-level associates to leadership positions, and quickly became one of the
primary trainers of new managers across the organization.
Oversee multi-shift retail store operations in areas of sales analysis, customer service management,
reporting payroll processing, inventory control, loss prevention/shrinkage, display merchandising,
recruiting, goal setting and plan-o-grams set up
Provide outstanding customer service at international outlet store with diverse backgrounds, cultures,
professional, and technical levels to maintain long-term customer relationships.
Ability to travel for training, meetings, career development and growth opportunities.
Store Operations, Merchandising Strategies
Inventory Management, Shrink Reduction / Loss Control
Teambuilding / Training / Supervision
Customer Service Excellence / Visual Merchandising
Recruiting / Building a Strong Bench, Positive Reinforcement
Leadership Skills / Coaching, Goal Setting /High AOV , SAP
Travel with district manager to cover 18-store district.
Managed and oversee 6+ of my own stores audits and evaluations.
Lead conference calls and supervise store managers.
Managed 18 to 22 stores in district manager’s absence.
Help guide all managers in the district on tasks
Traveled to Texas and Oklahoma to train new managers to get stores back on track.
Operate one of the top ten high volume stores in the company.
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Administer all aspects of operations including store appearance, merchandise levels, inventory,
control shrinkage, expense control, and payroll.
Ensure proper handling of daily receipts, balanced registers, and bank accounts. Prepared and made
Develop and implement plans to maximize sales and exceed goals and objectives.
Analyze and measure business trends. Recommended and initiated changes for maximizing goals and
Recruit, hire, train, schedule, supervise, coach, and manage performance
Create and maintain positive team spirit, and foster pleasant work environment for all associates.
Excel in building and motivating management and hourly teams.
Guide professional development of assistant retail managers.
Set standards and model behavior for optimum customer service.
2016- Current Macys Pallisade West Nyack NY
Sales Executive Manager # 1 Store in District
2010 – 2016 Vitamin World Woodbury Commons Premium Outlets, Central Valley, NY
General Manager 3 Million Dollar Store
2008 – 2010 Vitamin World Wegmans Plaza, Niagara Falls, NY
Store Manager/ DMIT 1+ Million Dollar store
1992 – 1993 ECC North, Williamsville, NY, General and Nursing Classes & Business
Microsoft Word, Excel, and PowerPoint
English= Fluent, Arabic= Intermediate, Spanish= Beginner, Mandarin= Beginner
2010 Certificate of Achievement for Highest Sales per Labor Hour
2010 – 2011 Store Manager of Quarter for Top Key Performance Indicators Overall
2011 Store Manager of Year of 437 Stores
2011 VIP Member Cambridge Who’s Who
2010 Highest Sales per Labor Hour
2012 Highest Sales Per Labor Hour
2013 Highest Volume Store
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References can be given upon request Professional and Personal.