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Keynote Connect 2015: Digital Performance Intelligence

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Keynote Connect overview of Digital Performance Intelligence

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Keynote Connect 2015: Digital Performance Intelligence

  1. 1. CONNECT  2015   Stephen  Feloney,  Director  of  Product  Management   Digital  Performance  Intelligence   Compe&&ve  performance  benchmarking  &     third-­‐party  services  benchmarking  
  2. 2. CONNECT  2015   The  Numbers    ©  2015  Keynote  Systems    |    2   250   1   1/3   2/3  
  3. 3. CONNECT  2015   Speed    ©  2015  Keynote  Systems    |    3   250   1   1/3   2/3   When  is  fast,  fast  enough?     Milliseconds  
  4. 4. CONNECT  2015   Constantly  improving    ©  2015  Keynote  Systems    |    4   250   1   1/3   2/3   Daily/Weekly   1  
  5. 5. CONNECT  2015   Third-­‐party  services    ©  2015  Keynote  Systems    |    5   250   1   1/3+   2/3   Content   Performance  
  6. 6. CONNECT  2015   The  numbers    ©  2015  Keynote  Systems    |    6   250   1   1/3   2/3   Milliseconds   Daily/Weekly   Content   Performance   1   +
  7. 7. CONNECT  2015   Digital  Business  OpSmizaSon:  Products    ©  2015  Keynote  Systems    |    7   BUSINESS  OUTCOMES   BIG  DATA  &  INTEGRATIONS          DIGITAL  PERFORMANCE  INTELLIGENCE   QUALITY     PERFORMANCE     INDUSTRY   SCORECARDS   Digital  Performance  Intelligence   Performance  Benchmarking   Performance  ROI   Services  and  Insights   Quality   Mobile  TesSng   Load  TesSng   Performance   Mobile  App  Monitoring   Web  Monitoring   Both  Real  User  and  Ac&ve     Industry  Scorecards   Industry  Benchmarks   CompeSSve  Research  
  8. 8. CONNECT  2015   Digital  Business  OpSmizaSon:  Products    ©  2015  Keynote  Systems    |    8   BUSINESS  OUTCOMES   BIG  DATA  &  INTEGRATIONS          DIGITAL  PERFORMANCE  INTELLIGENCE   QUALITY     PERFORMANCE     INDUSTRY   SCORECARDS   Digital  Performance  Intelligence   Performance  Benchmarking   Performance  ROI   Services  and  Insights   Quality   Mobile  TesSng   Load  TesSng   Performance   Mobile  App  Monitoring   Web  Monitoring   Both  Real  User  and  Ac&ve     Industry  Scorecards   Industry  Benchmarks   CompeSSve  Research  
  9. 9. CONNECT  2015   Digital  Performance  Intelligence    ©  2015  Keynote  Systems    |    9   Rum   Exit  Rate  (Calculated)   Revenue  From  Adobe   A  unique  analySc  soluSon  built  to  give  digital  owners  and  IT  performance   professionals  the  data  and  insight  they  need  to  speak  a  common  language   anchored  around  the  customer’s  experience  and  business  outcomes.      
  10. 10. CONNECT  2015   Introducing  Performance  Benchmarking    ©  2015  Keynote  Systems    |    10   Detailed  performance  and  availability  metrics  vs.  compeStors  for  page  level  and  component  level  metrics   •  Are  my  compeStor’s  customer  experience  beher  than  my  own?     •  How  does  my  pre-­‐release  site  and  content  compare  to  my  producSon  site?   •  What  design  choices  have  I  made  that  have  the  biggest  impact  on  my  performance?  Can  I  learn  from  what  my  compeStors  have   done?   •  How  are  each  of  my  third-­‐parSes  services  impacSng  my  performance?  My  compeStors  performance?    Are  their  alternaSves?   LocaSons   Device   Type   Overall   Performance   Performance  By   Time   Overall  third-­‐party   performance  by   category   Overall  third-­‐party   service   performance    
  11. 11. CONNECT  2015   The  Product  
  12. 12. CONNECT  2015   Compare  Performance  to  CompeStors    ©  2015  Keynote  Systems    |    12  
  13. 13. CONNECT  2015   Compare  the  Component  Breakdowns    ©  2015  Keynote  Systems    |    13  
  14. 14. CONNECT  2015   Compare  the  Component  Breakdowns    ©  2015  Keynote  Systems    |    14  
  15. 15. CONNECT  2015   Drill  Down  to  an  Individual  3rd  Party  Service    ©  2015  Keynote  Systems    |    15  
  16. 16. CONNECT  2015   Third-­‐Party  Service  Benchmarking    ©  2015  Keynote  Systems    |    16  
  17. 17. CONNECT  2015   The  market  responds    ©  2015  Keynote  Systems    |    17   Keynote  Digital  Performance  Intelligence  is  well   aligned  with  the  key  industry  trend  of  focusing  on  the   end-­‐user  experience…     Keynote  is  demonstra?ng  thought   leadership  and  the  ability  to  execute  on   its  product  vision…   Keynote's  service  posiSons  it  one  step  ahead  of  its   compeStors  because  of  its  comprehensive  approach   that  looks  at  the  end-­‐user  experience  across  all   channels  and  across  all  touch  points.   20,000     reads  
  18. 18. CONNECT  2015   Thank  you   QuesSons?  
  19. 19. CONNECT  2015   Seth  Voorhies,  Director  of  Digital  Performance  Insights,  Keynote   Performance  in  the  Real  World  

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