WHAT ANNOYS PEOPLE MOST AT WORK

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Summary of findings from training 5,000 people in Tick Achieve: How to Get Stuff Done

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  • That's exactly it. Perfectionist boss = always fiddling with subordinates' work unnecessarily = everyone demoralised. Perfectionist colleague = always redoing their own work unnecessarily and putting pressure on colleagues who have to pick up the slack. Plus ca change!
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  • Pithy and too the point as ever - great stuff
    Progress not perfectionism is a key point -
    Perfectionist bosses disempower everyone else…often people sit on their hands thinking - only she or he can do it and last time i tried i was told i had got it wrong - seen this quite few times. It is often a sign of a brilliant creative in an agency who cannot make the transition to Creative Director because of it
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WHAT ANNOYS PEOPLE MOST AT WORK

  1. 1. SUMMARY OF IDEAS FROM WORKSHOPS WITH 5,000 PEOPLE
  2. 2. 1. DON’T MAKE EXCUSES Get things done Don’t be vague or evasive Don’t use jargon (unless with specialists who know the lingo) Don’t use bullshit Keep politics to a minimum
  3. 3. 2. HATE WAFFLE Waffle is the enemy of a clear decision You can’t talk straight if you can’t think straight Take the time to think first Don’t do spontaneous word dumps If you want to ask a colleague then don’t blunder in and interrup Instead ask when you can grab five minutes of their time
  4. 4. 3. GO FOR PROGRESS NOT PERFECTION Perfectionist bosses demoralise staff by consistently redoing their work Perfectionists in a team take too long to agonize over things and put pressure on their colleagues Go for the highest standards, and finish the job
  5. 5. 4. DO IT FAST OR DO IT PROPERLY Quantitative tasks can neither be done well nor badly, so get them done fast with the minimum of fuss. Qualitative tasks need careful time and thought. By having clear set times for the quant, we can think harder about the qual. Always ask: are we just doing it, or are we doing it well?
  6. 6. 5. MEETING & EMAIL ETIQUETTE • Only call meetings when really necessary • Make them short • Turn up, prepare properly, stay on theme • Never touch an email more than once • Read it, then action it, file it, or delete it • Use a different medium if you can • Don’t be an email thief and steal peoples’ time
  7. 7. 6. SHARPER, SMARTER, FASTER Brevity equals intelligence The shorter the better Edit first before wasting other peoples’ time Tasks do not improve if they are delayed, so don’t delay If in doubt, do the worst first, and free up time for important stu
  8. 8. NO EXCUSES HATE WAFFLE PROGRESS NOT PERFECTION DO IT FAST, DO IT PROPERLY MEETING & EMAIL ETIQUETTE SHARPER SMARTER FASTER
  9. 9. Kevin Duncan www.expertadviceonline.com Twitter: @kevinduncan 07979 808770

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