Managing Telecommuters    Eight Rules For the Analog Thumb                     Dr. Kent Glenzer                  Associate...
Kent’s Peregrinations
Eight Rules of Thumb    Not Rocket Science     Not High Theory Relatively Under-Discussed
#1Double the Amountof Time You Spend     in Formal   Performance   Management  Conversations
#2Get Good At Chit- Chat and CasualCommunications
#3  Actively EncourageQuestions, Comments,          What in the world is                              HR thinking?Ideas Ab...
#4  Make Reaching Out      Part of theTelecommuter’s Formal      Work Plan
#5Extensive and Intensive    Initial, Face-to-   Face, Orientation; Regular F2F Follow-up
#6Vary Telcon TimesRotating ThroughPeople’s Circadian “Sweet Spots”
#7Ask to be Copied on  Outgoing EmailCorrespondence, forthe First Few Weeks
#8        Frank walks by, and I don’t say hello.          Wow, this place is cutthroat!          Two can play at this game...
Ladder of  InferenceFrank walks by, and I don’t say hello.   Geez this place is cutthroat. Never realized he was that pett...
Cheers!
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Managing telecommuters

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Managing telecommuters

  1. 1. Managing Telecommuters Eight Rules For the Analog Thumb Dr. Kent Glenzer Associate Professor of Organizational Behavior Monterey Institute of International Studies Feb 7, 2012
  2. 2. Kent’s Peregrinations
  3. 3. Eight Rules of Thumb Not Rocket Science Not High Theory Relatively Under-Discussed
  4. 4. #1Double the Amountof Time You Spend in Formal Performance Management Conversations
  5. 5. #2Get Good At Chit- Chat and CasualCommunications
  6. 6. #3 Actively EncourageQuestions, Comments, What in the world is HR thinking?Ideas About the Larger I can’t believe the VP made that Business decision! What’s happening in Kenya these What kind of days? person is Sales looking for? I might know somebody good. H. Q.
  7. 7. #4 Make Reaching Out Part of theTelecommuter’s Formal Work Plan
  8. 8. #5Extensive and Intensive Initial, Face-to- Face, Orientation; Regular F2F Follow-up
  9. 9. #6Vary Telcon TimesRotating ThroughPeople’s Circadian “Sweet Spots”
  10. 10. #7Ask to be Copied on Outgoing EmailCorrespondence, forthe First Few Weeks
  11. 11. #8 Frank walks by, and I don’t say hello. Wow, this place is cutthroat! Two can play at this game….AVOID Never realized he was that petty. THIS Must be that promotion he got. He must be snubbing me. Hmm…he didn’t say hello. Frank just walked by me.
  12. 12. Ladder of InferenceFrank walks by, and I don’t say hello. Geez this place is cutthroat. Never realized he was that petty. Must be that promotion he got. He must be snubbing me. Hmm…he didn’t say hello. Frank just walked by me. From Peter Senge, The Fifth Discipline, 1994.
  13. 13. Cheers!

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