Kenneth Groom

Charlotte, North Carolina Area United States

Analytics Manager | Data & Discovery

Finance / Banking / Insurance

Your most unhappy customers are your greatest source of learning. - Bill Gates My experience has been in consumer credit products, and capital market risk management . I am a detail focused analyst who is using analytics to solve business problems that strengthen stakeholder and customer acceptance. Current assignment is within the big box retail industry. Managing client expectations on CRM campaign creation through UNICA. Consulting with client on the segmentation and reporting of campaign results. Goals -Building business processes that incorporate system validation, robust testing, and proper document trails that meet regulatory and internal standards - Fostering clear project co...