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Causes Of Conflict At Work An Socially-Training

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Conflict and Stress Management Training-MBT

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Causes Of Conflict At Work An Socially-Training

  1. 1. Causes of Conflict Bandung, 22 - 23 Desember 2009 By : Kanaidi, SE., M.Si [email_address]
  2. 2. <ul><li>Conflicts may originate from a number of different sources, including: </li></ul><ul><ul><ul><li>Differences in information, beliefs, values, interests, or desires. </li></ul></ul></ul><ul><ul><ul><li>A scarcity of some resource. </li></ul></ul></ul><ul><ul><ul><li>Rivalries in which one person or group competes with another. </li></ul></ul></ul>Sources of Conflict
  3. 3. TERJADINYA KONFLIK <ul><li>Pertama , konflik antara dua pihak yang secara potensial dan praktis/operasional dapat saling menghambat. </li></ul><ul><li>Kedua , konflik karena ada suatu sasaran yang sama-sama dikejar oleh kedua pihak, namun hanya salah satu pihak yang mungkin akan mencapainya. </li></ul>Ω Problem Statement Ω Strategic Direction ►►► Conclusion ►►► Solution
  4. 4. <ul><li>Poorly defined goals </li></ul><ul><li>Divergent personal values </li></ul><ul><li>Lack of cooperation/trust </li></ul><ul><li>Competition of scarce resources </li></ul><ul><li>Unclear roles/lack of job description </li></ul>General causes of conflicts
  5. 5. 4 KWADRAN KESADARAN & KEMAMPUAN SADAR TIDAK MAMPU TDK SADAR MAMPU TIDAK SADAR TIDAK MAMPU SADAR TIDAK SADAR MAMPU TIDAK MAMPU SADAR MAMPU

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