"96% of CEOs have determined that poor
collaboration and communication is the
primary cause of workplace failure." SALESFORCE STUDY
6 Stepping Stones of a
Successful Intranet Portal
1. Solve Big Problems 3. Make it Mobile 5. Centralize Communication
2. Global and Local 4. Easy to Use 6. Make it Home
Step 1. Your Intranet Portal must
solve significant work problems.
When your Intranet Portal doesn’t solve big work problems
adoption issues occur.
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1. Your Intranet must solve big work problems
Work problemsSlightly better, but not worth it
It also needs to solve work problems in
significantly better ways.
A great Intranet massively solves work
problems for the User.
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Adoption Efforts vs Work Improvement Ratio™
Work Improvement Ratio™
Email was a major improvement,
solving work problems in much
better ways, so very little
adoption effort was needed.
Get a Price on
Step 2. Your Intranet Portal must function
on a global, local and personal level.
Successful Intranets usually have 3 distinct levels and functions.
2. Make your portal global, local and personal
C. Personal LevelA. Global Level
Vision and Leadership Teamwork Own Tasks
B. Local Level
Imagine that an Intranet is like a
space station. It should have
a strong central hub (global)
surrounded by team sites(local)
that have a sense of autonomy
while maintaining connection to
the central hub.
Step 3. Your Intranet Portal must be mobile
friendly and function on every screen.
Your Intranet should work effectively on
mobile, tablet and desktop.
When creating your Intranet be sure to
utilize responsive design functionality so
that your portal automatically adjusts
for different tablet and mobile screen
sizes. You don’t want to have to re-
design your Intranet portal every time
Apple or Samsung put out a phone with
a different sized screen.
3. Make it Mobile Friendly
“61% of workers report working outside the
office at least part of the time.” CITRIX MOBILE ANALYTICS REPORT 2015
“Companies gain an extra 240
hours of work per year from
employees due to mobile
Step 4. Your Intranet Portal should be
easy to use.
4. Make it easy to find things
Impossible Slightly Better Best
Searching for content shouldn’t be like searching for your socks.
An Intranet Portal can host over
60,000 documents. Making sure that
your Users can quickly and easily find
content is vital component to creating
a successful Intranet. At Emgage we
like to say that content should find the
• Having well-structured navigation
with layered complexity and
• Allow your users to personalize
their own navigation.
• Content Tagging with Search
Ways to make finding content easier
Step 5. Your Intranet Portal should be the
central point for ongoing communication
5. Your Intranet Portal is your Communication Platform
• Email overload and email sprawl
mean that important messages are
often getting missed.
• Effective internal communication
need to be measurable.
• A well configured Intranet Portal
allows you to both measure and
improve your communication.
“An average employee spends 13 hours a
week reading and responding to email,
making email the most time-consuming work
activity at 28% of an employees work time.”
THE MCKINSEY GLOBAL INSTITUTE
How often have you found
yourself saying things like, “did
you see my email?”
We live in a world of email
overload and critical messages
are often missed or left unopened
resulting is miscommunication
It’s time to embrace your
Intranet, it is more than a work
platform, it's a communication
Step 6. Your Intranet Portal should
feel like home to your users.
Your work environment affects your productivity. Your Intranet
portal is your virtual work environment.
6. Your Intranet Portal should feel like home
Not Productive Productive Never want to leave
“Your employees are your first customers.
Treat them well and they will treat your
clients and customers well. Therefore, your
Intranet and how it looks and feels should be
just as important to your organization as your
external facing website.”
Your Intranet Portal is a living
and breathing organism you
need to be able to quickly
change it as your business
needs and structure evolves.
Your Intranet doesn’t have to
look like plain old SharePoint.
When it comes to look and
feel, no code design solutions
allow you to make changes
quickly and effectively.
Book a Live Demo of Our Intranet Portal