1.
Successfully Implement
Your Learning
Management System
(LMS)
Katrina Marie Baker
Senior Learning Evangelist,
Adobe, Inc.

2.
What is your role?
(Select more than
one if needed.)
a) Project Manager for LMS
Implementation
b) LMS Administrator (experienced)
c) LMS Administrator (beginner)
d) eLearning Developer
e) L&D Manager
f) L&D Specialist, Instructor, etc.
g) L&D Consultant
h) Other (please write in chat pod)

3.
How do you feel about your
implementation? (Select more
than one if needed.)
a) Excited to get started
b) Happy to help with the change
c) Ready to learn a new skill
d) Nervous
e) Overwhelmed
f) Under pressure

4.
Do you have any
specific concerns?
• Worried about leadership’s reaction or
level of support?
• Worried about managing the
implementation team?
• Worried about managing project details?

5.
Today’s Agenda
• Complete your implementation so
smoothly that executive leadership is in
awe of your project management skills.
• Avoid common pitfalls that cause your
implementation to stretch out longer
than originally expected.
• Work effectively with your LMS vendor
to determine a timeline, set
expectations, and get everything done
on time.
• Assemble an administrator team that is
excited, knowledgeable, and well
organized.
• This content is taken from my books,
LMS Success and The LMS Selection
Checklist.

6.
The LMS is Your Millennium Falcon

7.
Where to Begin
• Cultivate a basic
understanding of LMS
administration.
• Break your implementation
into individual tasks, and
assign timelines and
responsible parties.
• Work closely with your LMS
vendor.

8.
Reach Out to
Other Admins
• LinkedIn group: Learning
Management System (LMS)
Administrators
• Adobe Elearning blog
• YouTube channel: Learn Tech
Collective
• Network through ATD, eLearning
Guild, eLearning Industry,
Training Magazine, etc.
• Attend webinars, conferences,
and classroom experiences such
as the Learning Technologist
Certification

9.
Create an
Implementation
Task List
• Vendor involvement
• Decide on phases and dates
• Required and optional tasks
• Task owners
• Consider your critical path

10.
Q: What is a critical path?
A: The sequence of stages determining the
minimum time needed for an operation.
1 day
Task
A
2 days
Task
B
7 days
Task
C
4 days
Task
D
Dependent
tasks
Total : 14 days

11.
Assemble a Team &
Define Roles
• Lead administrator/project manager
• Backup administrator
• Other administrator levels with
limited permissions

12.
Assemble an Implementation Task List, Project List & Chores List

13.
The Importance of Alignment & Knowledge Sharing

14.
Garbage In/Garbage Out: The Struggle is Real

15.
The
Importance of
Setting
Administrator
Guidelines

16.
Use QR
codes and
barcodes to
save admin
time

17.
The Importance of Aligning with Your Current Technology

18.
Establish Granular Role Definition

19.
Own Your Project & Communicate with Everyone

20.
Vendor
Communication is
Key
• Having a Service Level
Agreement (SLA) is critical
• Negotiating your contract
is also critical

21.
Leave Time to Create,
Procure & Organize
Content
• Purchase course catalogs
• Transform legacy content
• Incorporate user generated content
• Blend social learning into existing
courses
• Incorporate the flipped classroom
experience

22.
Leave Time for Marketing to Learners

23.
LinkedIn: linkedin.com/in/katrinabaker | Email: kbaker@adobe.com
Twitter: @AdobeElearning | Blog: elearning.adobe.com

24.
30 Day Captivate Prime Free Trial

25.
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