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Retrospectives - looking back to move forward

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Retrospective workshop @ Agile Venture Bolzano 2019.

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Retrospectives - looking back to move forward

  1. 1. Retrospectives: Looking back to move forward Katie Difford + Mattia Battiston @katiedifford @BattistonMattia
  2. 2. Outline ● What a retrospective is and why we have them ● Typical retrospective format ○ Ice breakers & energizers ○ Collecting topics ○ Voting ○ Facilitating a discussion ● Generating actions Objective: show you how to plan + facilitate a retro
  3. 3. ON YOUR FEET... Clappingicebreaker: https://vimeo.com/296802161 - Artur Margonari
  4. 4. Retrospective: “Looking back or dealing with past events or situations”
  5. 5. Prime Directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand” - Norm Kerth http://www.funretrospectives.com/the-retrospective-prime-directive/
  6. 6. Why Retrospect? - Team building - Problems that haven’t been discussed - Take a step back from a work project - Continuous improvement - Fun :)
  7. 7. Why do teams resist retros? Discuss (2 min)...
  8. 8. Resistance Too irregular - Regular schedule Not needed - “So are we perfect?” Always same topics - Constructive actions Lack of actions - Actions = work Too busy - Slow down to go faster Boring - Mix it up!
  9. 9. Typical Retro Format Collect topics Ice breakers Vote Facilitate discussion Generate actions
  10. 10. Ice BREAKERS & Energizers
  11. 11. Why do we do them? - Bring participants into the room - Improve communication - Get to know each other - Breaks down boundaries - Buy into the purpose of the event - “As your body moves, your brain grooves” - Jim Kwik - Fun
  12. 12. Candy Love One thing you love about your job Life goal that you’re working on Favourite book/movie Favourite way to revive yourself during your work day One stressful thing about your job Favourite food http://www.funretrospectives.com/candy-love/
  13. 13. “How safe do you feel to speak out and discuss issues in this group?” 5 – I’ll talk about anything 4 – I’ll talk about almost anything; a few things might be hard 3 – I’ll talk about some things, but others will be hard to say 2 – I’m not going to say much, I’ll let others bring up issues 1 – I’ll smile, claim everything is great and agree http://www.funretrospectives.com/safety-check/
  14. 14. More examples - Human rock/paper/scissors - Collaborative face drawing - Fake artist
  15. 15. Typical Retro Format Collect topics Ice breakers Vote Facilitate discussion Generate actions
  16. 16. Collecting Topics
  17. 17. CARDS AGAINST AGILITY https://bit.ly/2ZMzGxF
  18. 18. W.A.R.P. https://labs.spotify.com/2017/12/15/spotify- retro-kit/
  19. 19. STORY CUBES https://www.storycubes.com/story
  20. 20. TIMELINE http://www.funretrospectives.com/timeline -driven-by-feelings/
  21. 21. METAPHORS
  22. 22. BACK TO THE FUTURE
  23. 23. MARIO KART
  24. 24. 3 Little Pigs http://www.funretrospectives.com/three-little-pigs/
  25. 25. FRIENDS
  26. 26. What to include - What went well - What helped achieve this? - What could have been better - What caused this? - Areas to improve
  27. 27. YOUR TURN... General things to Think about: - Metaphor - Questions - Music? - SNACKS? - ROOM?
  28. 28. Typical Retro Format Collect topics Ice breakers Vote Facilitate discussion Generate actions
  29. 29. Voting Techniques - On Topics - Dot vote - Agreement - Fist of 5/Roman Vote Yes! No! Don’t mind
  30. 30. Typical Retro Format Collect topics Ice breakers Vote Facilitate discussion Generate actions
  31. 31. Facilitation
  32. 32. What makes a good facilitator? Discuss (2 min)...
  33. 33. GOOD FACILITATION Not there to give answers Constructive disagreement Check timing Keep conversation on track Everyone is heard Recording discussion
  34. 34. Powerful questions For example: - What does success look like? - What makes this important? - What is stopping us? Encourage different perspectives http://www.agilecoachinginstitute.com/wp-content/uploads/2011/05/PQ-Cards-4-to- a-page.pdf
  35. 35. Handling different personalities DOMINATING DISENGAGED QUIET
  36. 36. Typical Retro Format Collect topics Ice breakers Vote Facilitate discussion Generate actions
  37. 37. Actions
  38. 38. What are actions? - Actions are points obtained from a discussion that can be completed to improve the processes of the team Why do we have them? - Record of discussion - Documentation of tasks - Reminder of past retros
  39. 39. Effective actions - Ownership - Timeframe - Visibility - Capacity to get them completed - A suitable amount for the team
  40. 40. Typical Retro Format Collect topics Ice breakers Vote Facilitate discussion Generate actions
  41. 41. Let’s retrospect - 1 person rotates: facilitator - topic: the conference - Structure: - List topics - Vote - Discuss - Actions
  42. 42. REsources & credits ● Retro ideas: ○ http://www.funretrospectives.com/ ○ https://labs.spotify.com/2017/12/15/spotify-retro-kit/ ○ https://retromat.org ○ https://www.tastycupcakes.org/ ○ http://toolbox.hyperisland.com/ ● Credits to: ○ Helen Meek - The Art of Retrospection ○ Our colleagues at Sky :-)
  43. 43. Thank you :) katiedifford95@gmail.com Twitter: @katiedifford LinkedIn: Katie Difford mattia.battiston@gmail.com Twitter: @BattistonMattia LinkedIn: Mattia Battiston

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