Leadership During Times Of Change – Ii Overcoming Failure, Soul Food Ko

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A multi-media presentation (with songs and pictures) that seeks to uncover the up-side of experiencing failure.

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Leadership During Times Of Change – Ii Overcoming Failure, Soul Food Ko

  1. 1. Leadership During Times of Change – Volume 2 Overcoming failure … … Soul food 
  2. 2. During times of failure first, we … <ul><li>Feel the pain … </li></ul><ul><li>( Sarah McLachlan </li></ul><ul><li> — Fallen ) </li></ul><ul><li>… then, we mourn … lost possibilities </li></ul><ul><li>( Sarah McLachlan — World on File ) </li></ul><ul><li>… and, lost trust … broken morale </li></ul><ul><li>( Sarah McLachlan </li></ul><ul><li>— Stupid ) </li></ul><ul><li>… and then, finally, when we let </li></ul><ul><li>go of mourning, we drift through the feelings of </li></ul><ul><li>loss … toward deeper meaning and learning … </li></ul><ul><li> ( Sarah McLachlan — Drifting ) </li></ul>… the journey begins …
  3. 3. … drifting through the loss Lost possibilities … (External: The “Plan”) Starts with hopes and plans … … plans unravel … hopes dashed work harder, do more things … that’ll fix it! … failure … nonetheless Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  4. 4. Starts with hopes and plans … for sustainable change … <ul><li>Shawn Colvin – Sunny came home </li></ul>
  5. 5. … drifting through the loss Lost possibilities … (External: The “Plan”) Starts with hopes and plans … … plans unravel … hopes dashed work harder, do more things … that’ll fix it! … failure … nonetheless Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  6. 6. … Plans unravel … hopes dashed … <ul><li>… hmm questions … uncertainty arise … what happened … what went wrong? </li></ul><ul><li>Jim Cuddy – Too many hands … ? </li></ul><ul><ul><li>John Mayer – Waiting for the world to change … ? </li></ul></ul><ul><li>Blue rodeo – Bad timing … ? </li></ul>
  7. 7. … drifting through the loss Lost possibilities … (External: The “Plan”) Starts with hopes and plans … … plans unravel … hopes dashed work harder, do more things … that’ll fix it! … failure … nonetheless Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  8. 8. Work harder, do more things … that’ll fix it! <ul><li>Eric Clapton – Pilgrim </li></ul><ul><li>Young love – Find another way to dance </li></ul><ul><li>Flashdance – She’s a maniac </li></ul>
  9. 9. … drifting through the loss Lost possibilities … (External: The “Plan”) Starts with hopes and plans … … plans unravel … hopes dashed work harder, do more things … that’ll fix it! … failure … nonetheless Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  10. 10. … failure … nonetheless <ul><li>Eric Clapton – Broken hearted </li></ul><ul><li>Dixie chicks – Voice inside my head </li></ul>Hmmm … so that’s it, then? … that’s not soooo bad …
  11. 11. … goodness gracious, no … <ul><li>… that’s what’s happening outside … in the environment … </li></ul><ul><li>… goes deeper … so much deeper than that … </li></ul><ul><li>… inside ... inside me and everyone involved … </li></ul><ul><li>… in fact , once emotions start to swirl … </li></ul>… that’s when the real fun begins …
  12. 12. … drifting through the loss Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  13. 13. Fear <ul><li>Evanescence – Whisper </li></ul><ul><li>Evanescence – My last breath </li></ul>
  14. 14. … drifting through the loss Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  15. 15. Desperation … panic <ul><li>Evanescence – My tourniquet </li></ul><ul><li>Eric Clapton – One chance </li></ul>
  16. 16. … drifting through the loss Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  17. 17. Confusion and Shame <ul><li>Confusion … </li></ul><ul><ul><li>Sarah McLachlan – Time </li></ul></ul><ul><ul><ul><li>Blue rodeo – Till I can gain control again </li></ul></ul></ul><ul><ul><ul><li>Ace is base – All that she wants </li></ul></ul></ul><ul><li>Shame </li></ul><ul><ul><li>Sarah McLachlan – Dirty little secret </li></ul></ul><ul><ul><li>Jimmy eat world – My sundown </li></ul></ul>
  18. 18. … drifting through the loss Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  19. 19. Frustration and Anger <ul><li>Frustration … </li></ul><ul><ul><li>Jimmy eat world – Cautioners </li></ul></ul><ul><ul><ul><li>Blue rodeo – Rose colored glasses </li></ul></ul></ul><ul><ul><ul><li>Fine young cannibals – She drives me crazy </li></ul></ul></ul><ul><ul><li>Nathalie Imbruglia – Torn </li></ul></ul><ul><li>Anger … hurt </li></ul><ul><ul><li>Evanescence – Everybody’s fool </li></ul></ul><ul><ul><li>Lilly Allen – Smile </li></ul></ul><ul><ul><li>Cher – Strong enough </li></ul></ul>
  20. 20. … drifting through the loss Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect
  21. 21. Disillusionment and Guilt <ul><li>Disillusionment … </li></ul><ul><ul><li>Evanescence – Going under </li></ul></ul><ul><ul><li>Evanescence – Haunted </li></ul></ul><ul><ul><ul><li>Savage garden – To the moon and back </li></ul></ul></ul><ul><li>Guilt </li></ul><ul><ul><li>Sarah McLachlan – Perfect girl? </li></ul></ul><ul><ul><ul><li>Nelly Furtado – Promiscuous girl?  </li></ul></ul></ul>… hmmm … so … that’s it then? …
  22. 22. … ick … time to give up? … nope … not quite … … be patient … keep going … 
  23. 23. … drifting through the loss Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt
  24. 24. Integrity <ul><li>Jewel – Who will save your soul? </li></ul><ul><li>Blue rodeo – Piranha pool </li></ul><ul><ul><li>Jimmy eat world – She’s perfect </li></ul></ul><ul><li>Eric Clapton – My father’s eyes </li></ul><ul><li>Dixie chicks – Easy silence </li></ul>
  25. 25. … drifting through the loss Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt
  26. 26. Trust <ul><li>Meredith Brooks – I need </li></ul><ul><ul><li>Blue rodeo – Hasn’t hit me yet </li></ul></ul><ul><li>Dixie chicks – Not ready to make nice </li></ul>…  … ick … trust … bit of a biggy … journey done? ‘ ‘ ‘ , , ,
  27. 27. hmmm … could be … … no more values to explore, right? … duh … ‘course there are … … okee dokee, then … where to next? … hmmm … Patience
  28. 28. … drifting through the loss Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt
  29. 29. Patience <ul><li>Sarah McLachlan – Train wreck </li></ul><ul><li>Cheryl Crow – A change would do you good </li></ul><ul><li>Dixie chicks – The long way around </li></ul>… better ?… hmmm … getting there … keep goin’ then … on to Faith …
  30. 30. … drifting through the loss Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt
  31. 31. Faith <ul><li>Evanescence – Taking over me </li></ul><ul><li>Jimmy eat world – The middle </li></ul><ul><li>Jessica Riddle – Even angels fall </li></ul>… twue? … yup! … keep rollin’ forward then … on to Courage …
  32. 32. … drifting through the loss Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt
  33. 33. Courage <ul><ul><li>Dixie chicks – Everybody knows </li></ul></ul><ul><li>Cheryl Crow – Hard to make a stand </li></ul><ul><li>Will Smith – Boom … shake the room </li></ul><ul><li>Will Smith – Freakin’ it </li></ul><ul><li>Meredith Brooks – Crazy </li></ul>… crazy? … hmmm? … perhaps  … where to next
  34. 34. … drifting through the loss Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt
  35. 35. Respect <ul><li>Sarah McLachlan — Push </li></ul><ul><li>Eric Clapton — You were there </li></ul><ul><li>Celine Dion — Love will find a way </li></ul><ul><li>Cher — A different kind of love song </li></ul>… soooooo …
  36. 36. … what does it all mean? <ul><li>… hmmm … </li></ul><ul><li>Universal truths? </li></ul>
  37. 37. … drifting through the loss Lost trust … broken morale (Internal: Emotions ) Fear Desperation … panic Confusion Shame Frustration Anger Disillusionment Guilt Lost possibilities … External: The “Plan” Starts with hopes and plans … … plans unravel … hopes dashed Work harder, do more things … that’ll fix it! … failure … nonetheless Finding deeper meaning … learning Integrity Trust Patience Faith Courage Respect Peace & thanks
  38. 38. ahhhh … universal truths … Peace and thanks <ul><li> Nelly Furtado — All good things come to an end </li></ul><ul><li>Jimmy eat world — Hear you me (may angels lead you in) </li></ul>… hmmm … o.k. … is that all there is to it, though …
  39. 39. … nope … … not quite  … … nope? … really?! … what’s missing? hmmm … what does it all mean …
  40. 40. … to me? <ul><li>Ahhh … Excellent question … </li></ul><ul><ul><li>… All depends, I guess …on … </li></ul></ul><ul><li>What it is that defines me … </li></ul><ul><ul><li>The me I am </li></ul></ul><ul><ul><li>The me I want to be … </li></ul></ul><ul><li>My external environment? </li></ul><ul><ul><li>what happens around me? … OR </li></ul></ul><ul><li>My internal environment </li></ul><ul><ul><li>what happens inside me? </li></ul></ul>… hmmm … now THERE’S a THOUGHT …
  41. 41. <ul><li>Whose choice is it? </li></ul><ul><ul><li>Who decides who I am , fundamentally ? </li></ul></ul><ul><ul><li>Wait a minute … I do , right? </li></ul></ul><ul><ul><li>Yup </li></ul></ul><ul><li>Will that ever change ? </li></ul><ul><ul><li>Nope … not unless I choose to change it ... </li></ul></ul><ul><li>Jewel – A life uncommon … </li></ul>… worthy of exploration … If this is true …
  42. 42. <ul><li>Meredith Brooks – Bitch? </li></ul><ul><li>… shoe fit? </li></ul><ul><li>hmmm … sometimes you have to make it fit </li></ul><ul><li>… wear it, then? </li></ul><ul><li>hmmm … only if & when I have to </li></ul><ul><li>… cool with that? </li></ul><ul><li>I s’pose … need to do my part to not enable status quo </li></ul>Who do I choose to be? … that all? … hmmm? … not quite … not yet … looks like …
  43. 43. Looks like … my moral compass … yin & yang … all in balance … Make positive contribution to greater good : results Personal & professional learning & growth Avoid harm to others— out of malice or ego Trust in my personal values to keep me grounded in the storm of change and emotions … hmmm … soooo … where does this leave me? Peace & thanks Respect Patience Faith Integrity Trust Fear panic Shame Confusion Desperation Anger Frustration Disillusionment Guilt plans unravel hopes dashed work harder do more things failure … nonetheless hurt Courage Jewel – God’s eyes Blue Rodeo – Heart like mine
  44. 44. … Back to the beginning, again? <ul><li>Hmmm … guess so … </li></ul><ul><li>After all, it’s the journey that counts </li></ul><ul><li>… right … not the destination ? </li></ul><ul><li>Cool, then? </li></ul><ul><li>Hmmm … not perfect … </li></ul><ul><li>… not by a long shot … </li></ul><ul><li>Guess so, though … </li></ul>… come on … not done yet … one final place to go for … Sunny came home Shawn Colvin –
  45. 45. … this journey’s end … <ul><li>Sarah McLachlan – Answer </li></ul><ul><li>Kathleen provides advice that challenges, exactly what was required in this position. She is independent, yet collegial, consults broadly and is always transparent. (Source: CIC PEP, f/y 07-08)  </li></ul><ul><li>Hmmm … still true? </li></ul><ul><li>Yeah …  </li></ul><ul><li>… funny … sounds a bit like trust? </li></ul><ul><li>… hmmm? … perhaps  </li></ul><ul><li>… hurts , though … hurts a lot … in the moment … </li></ul><ul><li>… ‘ course it does … you’re human … </li></ul><ul><li>… don’t get lost in it, tho …don’t get lost in the noise … </li></ul><ul><li>… keep it where it belongs … outside … </li></ul><ul><li>… hmmm … </li></ul><ul><li>… it’s all good, … then, …? </li></ul><ul><li>Yeah  … it’s all good  </li></ul><ul><li>Go to … Inspiration … </li></ul>
  46. 46. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>Joe Cocker – You can leave your hat on
  47. 47. Jack Welch, CEO, GE <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><ul><li>Jack Welch: there is a tremendous amount of research and information about Jack Welch. A search of the internet reveals thousands of hits. Some describe him as visionary, driven and the most flexible and successful leader of our times; others are highly critical of him for his, at times, impatient leadership style. </li></ul></ul><ul><ul><li>Two things are for sure: he is controversial and was so for the 20 years he lead GE; and, throughout his tenure and afterwards he spoke candidly and often about both successes and failures (lessons learned). </li></ul></ul><ul><ul><li>Back to Inspiration </li></ul></ul>
  48. 48. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>
  49. 49. Mary Kay Ash, founder, Mary Kay Inc. <ul><li>A charming and very easy to read book describing “people management” practices at Mary Kay Inc. While an interesting read on a variety of fronts, the Golden Rule and Eight Principles are particularly noteworthy as they are designed to guide both overall (eg. policies and programs) and day-to-day (eg. individual behaviours) approaches to people management. </li></ul><ul><li>The Golden Rule: </li></ul><ul><ul><li>Do unto others as we would have others do unto us. The Bible tells us this in the Book of Matthew (7:12). </li></ul></ul><ul><li>The Eight Principles (the three most critical, according to the book, are highlighted in blue ) </li></ul><ul><ul><li>Praise People to Success —Recognition is the most powerful of all motivators. Even criticism can build confidence when it’s “sandwiched” between layers of praise. </li></ul></ul><ul><ul><li>Tear Down that Ivory Tower —Be accessible to all. And listen. </li></ul></ul><ul><ul><li>Be a Risk-Taker —and encourage your teams to take risks too. </li></ul></ul><ul><ul><li>Be Sales-Oriented —be sensitive to your customers’ needs and desires. </li></ul></ul><ul><ul><li>Be a Problem-Solver —Recognize real problems and take action. </li></ul></ul><ul><ul><li>Create a Stress-Free Workplace —inspire increased productivity. </li></ul></ul><ul><ul><li>Develop and Promote People from Within —You’ll build loyalty. </li></ul></ul><ul><ul><li>Keep Business in its Proper Place —And learn this is the real key to success. </li></ul></ul><ul><li>Finally, it is interesting to note that Mary Kay Ash started with a vision for a dream company … an organization that employed the right way to lead and motivate people . Armed with the “how to” approach described in this book, she set out to find a product to sell. Talk about alignment of HR Strategy to the business!!! </li></ul><ul><ul><li>Back to Inspiration </li></ul></ul>
  50. 50. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>
  51. 51. Who moved my cheese? <ul><li>by Spensor Johnson, M.D. </li></ul><ul><ul><li>A charming and very easy to read story about how different people react to change and how these reactions impact on group interactions and overall group success. Four types of people are described in the story: </li></ul></ul><ul><ul><ul><li>Sniffs—those who are so open to change that they are adept and eager to sniff out change in the marketplace in order to help an organization position itself better </li></ul></ul></ul><ul><ul><ul><li>Scurrys—those who like to get things done and aren’t afraid of moving forward in the face of uncertainty. </li></ul></ul></ul><ul><ul><ul><li>Haws—those who are hesitant to embrace change at first but will warm up to it once they’ve been given information and time to think things through. </li></ul></ul></ul><ul><ul><ul><li>Hems—those who are terrified of change and avoid it at all costs … to quote directly from the book, hems are the “anchors who slowed us down. They were either too comfortable or too afraid to change.” </li></ul></ul></ul><ul><ul><li>While the story, itself, was interesting I found the last part of the book (A discussion: Later that Same Day) to be a must read too as it used real, every day workplace examples to explain the concepts communicated in the story. </li></ul></ul><ul><ul><li>Back to Inspiration </li></ul></ul>
  52. 52. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>
  53. 53. The Leader’s Voice: How communication can inspire action and get results! <ul><li>by Boyd Clarke and Ron Crossland </li></ul><ul><ul><li>An excellent book that describes the importance of using facts, emotion and symbols when communicating vision during times of continual change. </li></ul></ul><ul><ul><li>Particular emphasis is placed on the need for leaders to be authentic and that in order to be authentic, leaders must be clear on who they are and what they stand for. </li></ul></ul><ul><ul><li>While there are a great many quotable quotes in this book, the following quote directly from the forward speaks volumes: </li></ul></ul><ul><ul><li>… the three most important words in the leader’s lexicon </li></ul></ul><ul><ul><li>are “I don’t know!” That is, leaders don’t “do things to” </li></ul></ul><ul><ul><li>people/followers. Rather, they help people/followers </li></ul></ul><ul><ul><li>find causes worth signing up for—and then the leaders </li></ul></ul><ul><ul><li>and followers create totally unexpected adventures, far </li></ul></ul><ul><ul><li>beyond each others’ initial comprehension … </li></ul></ul><ul><ul><li>Back to Inspiration </li></ul></ul>Beatles – I get by with a little help from my friends
  54. 54. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>
  55. 55. Building a brain compatible organization <ul><li>by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><ul><li>A series of concepts suggesting that workplace and day-to-day interactions between individuals (i.e. climate and culture) are critical to individual well-being and ultimately to overall organizational success. To name but a few of these: </li></ul></ul><ul><ul><ul><li>avoid triggering reptilian brain behaviours (i.e. fight or flight responses), the notion being that once the reptilian brain has been triggered, all creativity, judgement and logical processing is quashed. </li></ul></ul></ul><ul><ul><ul><li>Avoid triangulation (i.e. hording of information/idle gossip/making negative statements about others behind their backs), the notion being that the best and most productive approach to solving problems and avoiding triggering of reptilian brain is to put issues and concerns on the table and deal with them respectfully and constructively. </li></ul></ul></ul><ul><ul><li>Back to Inspiration </li></ul></ul>
  56. 56. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>
  57. 57. What is moral development? <ul><li>Dr. Laurence Kohlberg theorized that there are six stages of moral development. </li></ul><ul><li>There are thousands of websites which provide information on Kohlberg’s theory as well as further thinking done by others based on his work. </li></ul><ul><li>This link features a very brief description: http://www.esight.org/view.cfm?x=1609#section_1 The description on this site is similar to what I heard from an instructor during an Executive Certificate Program that I took on Strategic HR Leadership. </li></ul><ul><li>The one major difference is that while the description on this site assigns rough ages to the various stages, our instructor noted that age did not necessarily correlate to one stage of moral development ... some folks never make it beyond a stage 2 ... most never make it beyond a stage 4. </li></ul><ul><li>Finally, stage six (highest stage) is said to be what's needed in leaders ... the good ones, anyways. </li></ul><ul><li>Back to Inspiration </li></ul>
  58. 58. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>
  59. 59. The Marketplace of Perceptions <ul><li>by Craig Lambert, Harvard Magazine, March-April 2006 </li></ul><ul><li>This article ( http://harvardmagazine.com/2006/03/the-marketplace-of-perce.html ) is a must read. It describes work underway to apply the principles and theories developed from human behaviors research and change management to the world of economics. </li></ul><ul><li>A few quotable quotes: </li></ul><ul><ul><li>Behavioral economics explains why we procrastinate, buy, borrow, and grab chocolate on the spur of the moment. </li></ul></ul><ul><ul><li>… the brain has two key subsytems. </li></ul></ul><ul><ul><ul><li>One, the limbic and paralimbic system, rules the intuitive and affective parts of our psyches … seems to do a lot of emotional cognition—how we feel emotionally, how we respond to other humans, or to being treated unfairly … seems to function unconsciously; we don’t have access to it and maybe we can’t even control it. </li></ul></ul></ul><ul><ul><ul><li>contrast that with the analytic system, … it controls a lot of the thought processes we learn to do: calculated, conscious, future-oriented thinking </li></ul></ul></ul><ul><ul><li>… brain researchers have shown that an interaction of the limbic and analytic systems governs human decision-making </li></ul></ul><ul><ul><ul><li>The limbic system seems to radically discount the future. While the analytic system’s role remains constant from the present moment onward, the limbic system assumes overriding importance in the present moment, but rapidly recedes as rewards move into the future and the emotional brain reduces its activation. This explains impulsiveness: the slice of pizza that’s available right now trumps the dietary plan that the analytic brain has formulated. Seizing available rewards now might be a response pattern with evolutionary advantages, as future benefits are always uncertain. </li></ul></ul></ul><ul><li>In short, sometimes people make illogical choices … behave in ways they later regret … react to the moment rather than thinking things through/considering downstream consequences to themselves and others. </li></ul><ul><li>Hmmm … do we really have no control? </li></ul><ul><li> Back to Inspiration </li></ul>
  60. 60. Inspiration … <ul><li>Case Study: Jack Welch’s Creative Revolutionary Transformation of General Electric and the Thermidorean Reaction (1981-2004), by Pier A. Abetti, Creativity and Innovation Management: Vol. 15, #1, 2006 Blackwell Publishing. </li></ul><ul><li>The Mary Kay Way: Timeless Principles from America’s Greatest Woman Entrepreneur , by Mary Kay Ash (with forward by Ryan Rogers). </li></ul><ul><li>Who moved my Cheese? , by Spensor Johnson, M.D. </li></ul><ul><li>The Leader’s Voice: How communication can inspire action and get results!, by Boyd Clarke and Ron Crossland </li></ul><ul><li>Building a brain compatible organization , by Lise M. Chowdhury, MA, Ph.D. </li></ul><ul><li>What is moral development? </li></ul><ul><li>The Marketplace of perceptions, by Craig Lambert, Harvard Business Review, April-June 2006. </li></ul><ul><li>The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations , by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul>
  61. 61. The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations <ul><li>by Peter Senge, et. al., A Fifth Discipline Resource, Doubleday, 1999. </li></ul><ul><ul><li>While an excellent book on a variety of levels, my use of songs in this deck flows from a chapter which speaks to the virtues of music to creative thinking, self-discovery and communication. </li></ul></ul><ul><ul><li>I, personally, find it both intriguing and reassuring to know that there are songs “out there” that describe much of the ebb and flow of emotions swirling day-to-day within organizations. Puts it all in perspective! </li></ul></ul><ul><ul><li>Go to </li></ul></ul>John Lennon – Imagine
  62. 62. Leadership During Times of Change – II Prepared by Kathleen O’Connor March 8 th 2009 (Updated March 21 st April 18 th and April 22 nd 2009) Dedication: David, love of my life for 29 years Overcoming failure … … Soul food 

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