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What makes a good organisation… GREAT?
A PRESENTATION TO THE TONIC CONFERENCE, TAURANGA, NEW ZEALAND
B Y K A T E F R Y K B...
Outline
1. Definitions of GREAT
2. Expert opinions on what makes a non-profit great
3. My thoughts on what makes a non-pro...
What does GREAT mean for non-profits?
3
Peter Drucker:
 “The bottom line for a non-profit organisation
is changed lives”
...
What others say
on what makes a good organisation great
16/11/2016 4
What the experts say:
5
Peter Drucker – the management school
approach:
 Mission comes first
 A great strategy
 Managin...
What the experts say:
6
Charity rating sites – it’s all about metrics:
 Givewell:
 Evidence-based programmes
 Cost effe...
What the experts say:
7
Forces for Good: Analysing what helps impact:
 Both advocate and serve
 Harness market forces
 ...
My personal perspectives
on what makes a good organisation great
16/11/2016 8
What helps enable positive social change?
 Working at “kitchen table and
legislative chamber”
 Working together
 Enviro...
Good compared to Great: Vision
A GOOD organisation:
 has a clearly articulated
vision / kaupapa
A GREAT organisation:
 u...
Good compared to Great: Community
A GOOD organisation:
 Consults with & serves
their communities
A GREAT organisation:
 ...
Good compared to Great: Approach
A GOOD organisation:
 Provides effective, evidence-
based services
A GREAT organisation:...
Good compared to Great: Leadership
A GOOD organisation:
 Has good leadership and
strong teams
A GREAT organisation:
 The...
Good compared to Great: Money
A GOOD organisation:
 Has well managed finances
A GREAT organisation:
 Has fit-for-purpose...
Good compared to Great: Impact
A GOOD organisation:
 Evaluates their impact
A GREAT organisation:
 Constantly learns and...
Good compared to Great: Collaboration
A GOOD organisation:
 Networks well and has
MOUs in place
A GREAT organisation:
 W...
Good compared to Great: Relationships
A GOOD organisation:
 Has good relationships with
everyone
A GREAT organisation:
 ...
Funding a great org - where philanthropy fits in
16/11/2016 18
Income Source Philanthropy?
Contracts for Services
Traditio...
Helpful Hints for philanthropic funding
19
 Look for a close fit between what you do and
what they fund
 Try to have a c...
Six useful questions
1. Do we use our vision as a touchstone for
decision making?
2. Does our board and team reflect our
c...
Final thoughts
21
 “Changed lives” and effectively enabling
positive social change is hard, important
work
 The road is ...
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perspectives on what makes a good nonprofit great

What makes a good organisation great

  1. 1. What makes a good organisation… GREAT? A PRESENTATION TO THE TONIC CONFERENCE, TAURANGA, NEW ZEALAND B Y K A T E F R Y K B E R G , T H I N K T A N K C O N S U L T I N G K A T E @ T H I N K T A N K . C O . N Z 1 0 N O V E M B E R 2 0 1 6 16/11/2016 1
  2. 2. Outline 1. Definitions of GREAT 2. Expert opinions on what makes a non-profit great 3. My thoughts on what makes a non-profit great ◦ What helps to effectively enable positive social change? ◦ How does GOOD compare to GREAT? ◦ How to fund great organisations 4. Six useful questions 16/11/2016 2
  3. 3. What does GREAT mean for non-profits? 3 Peter Drucker:  “The bottom line for a non-profit organisation is changed lives” My definition:  “A great non-profit effectively enables positive social change” 16/11/2016
  4. 4. What others say on what makes a good organisation great 16/11/2016 4
  5. 5. What the experts say: 5 Peter Drucker – the management school approach:  Mission comes first  A great strategy  Managing for performance  The right people and relationships  Great leadership 16/11/2016
  6. 6. What the experts say: 6 Charity rating sites – it’s all about metrics:  Givewell:  Evidence-based programmes  Cost effectiveness  Transparency Charity Watch  Programme costs vs overhead costs  Efficiency of fund-raising Not really measures of changed lives! 16/11/2016
  7. 7. What the experts say: 7 Forces for Good: Analysing what helps impact:  Both advocate and serve  Harness market forces  Engage supporters, donors and volunteers  Work as allies not competitors  Be nimble and innovative  Share leadership and empower others 16/11/2016
  8. 8. My personal perspectives on what makes a good organisation great 16/11/2016 8
  9. 9. What helps enable positive social change?  Working at “kitchen table and legislative chamber”  Working together  Environments where people help themselves and each other  Challenging power structures 9
  10. 10. Good compared to Great: Vision A GOOD organisation:  has a clearly articulated vision / kaupapa A GREAT organisation:  uses their vision for everyday decision making 10
  11. 11. Good compared to Great: Community A GOOD organisation:  Consults with & serves their communities A GREAT organisation:  Actively involves the communities they serve 11
  12. 12. Good compared to Great: Approach A GOOD organisation:  Provides effective, evidence- based services A GREAT organisation:  Supports people to help themselves and each other 12
  13. 13. Good compared to Great: Leadership A GOOD organisation:  Has good leadership and strong teams A GREAT organisation:  The whole is greater than the sum of the parts 13
  14. 14. Good compared to Great: Money A GOOD organisation:  Has well managed finances A GREAT organisation:  Has fit-for-purpose finances 14
  15. 15. Good compared to Great: Impact A GOOD organisation:  Evaluates their impact A GREAT organisation:  Constantly learns and adapts what they do 15
  16. 16. Good compared to Great: Collaboration A GOOD organisation:  Networks well and has MOUs in place A GREAT organisation:  Works collectively for the good of communities 16
  17. 17. Good compared to Great: Relationships A GOOD organisation:  Has good relationships with everyone A GREAT organisation:  Has open, honest and brave relationships 17
  18. 18. Funding a great org - where philanthropy fits in 16/11/2016 18 Income Source Philanthropy? Contracts for Services Traditional fund-raising activities (eg events) Earned income (social enterprise) Membership Sponsorship Grants Y Donations (including bequests and regular giving) Y Crowd-funding Y Social finance (eg social loans) Sometimes Adapted from Exult - Helping Non-Profits Grow www.exult.co.nz
  19. 19. Helpful Hints for philanthropic funding 19  Look for a close fit between what you do and what they fund  Try to have a conversation before applying  Look at who they have funded & how much  Write applications for an audience who:  Don’t have much time (keep in succinct!)  Are not experts in your field (keep it simple and clear)  Calculate your “net grant” ($ received – your time) Build honest, reciprocal relationships with funders 16/11/2016
  20. 20. Six useful questions 1. Do we use our vision as a touchstone for decision making? 2. Does our board and team reflect our community? 3. Do we put our community first? (Even, if necessary, ahead of our own survival?) 4. Can we articulate why we do what we do? 5. Are we a learning organisation? 6. Do we have robust relationships within our organisation and with our stakeholders? 20
  21. 21. Final thoughts 21  “Changed lives” and effectively enabling positive social change is hard, important work  The road is long, slow and full of potholes and things beyond our control  What matters is the journey  The most important thing is relationships 16/11/2016
  • yljayaraj

    May. 7, 2017

perspectives on what makes a good nonprofit great

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