You’re Using This App For What? mQoL Living Lab Study

Katarzyna Wac & The QoL Lab
Katarzyna Wac & The QoL LabResearch Lab at University of Geneva & Copenhagen & Stanford
mQoL Lab : You’re Using This App For What‽
October 8th
Alexandre De Masi and Prof. Katarzyna Wac
MHC 2018www.qol.unige.ch
Outline
◉ mQoL Living Lab and App
◉ Study Goals & Methodology
◉ Results
◉ Conclusive remarks
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
mQoL Living Lab and App
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
5 participants
“In the wild”
Data Collected:
- Screen state
- Screen touch
- Applications use &
duration
- Network Information
- Wireless network
type, provider, ...
- Cell IDs
- EMA responses
- User activity (Google
API)
- Battery usage
- Active ping
measurement (RTT)
Study End Goals
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
Quality of Experience :
the degree of delight or annoyance of the user of an application or service [1]
1. Model QoE for mobile user of smartphone apps.
2. Predict the QoE depending the context and the tasks.
3. Implement and leverage the expected QoE to the
experienced QoE
[1] Callet,Möller and Andrew. 2012. Qualinet White Paper on Definitions of QoE
Feasibility !
Study Methodology
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
Ecological Momentary Assessment
Why those apps ?
- Multiple usage during the day
- Online application
- Top apps in their categories
- No Games
- No Videos
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
Results : App & Activity
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
Results : Task Overall
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
Results : Tasks
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
Conclusive remarks
- Participants use the main function of the apps.
- Human contributions via background data collection and
event-based EMA was successful.
- Getting participant feedbacks is important.
- Living lab growing with 15 participants more last week,
enrolling 20 more right now, for a total of 40.
A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
October 8th MHC 2018www.qol.unige.ch
Thank you !
alexandre.demasi@unige.ch
mQoL Lab : You’re Using This App For What?
Alexandre De Masi and Prof. Katarzyna Wac
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You’re Using This App For What? mQoL Living Lab Study

  • 1. mQoL Lab : You’re Using This App For What‽ October 8th Alexandre De Masi and Prof. Katarzyna Wac MHC 2018www.qol.unige.ch
  • 2. Outline ◉ mQoL Living Lab and App ◉ Study Goals & Methodology ◉ Results ◉ Conclusive remarks A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
  • 3. mQoL Living Lab and App A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018 5 participants “In the wild” Data Collected: - Screen state - Screen touch - Applications use & duration - Network Information - Wireless network type, provider, ... - Cell IDs - EMA responses - User activity (Google API) - Battery usage - Active ping measurement (RTT)
  • 4. Study End Goals A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018 Quality of Experience : the degree of delight or annoyance of the user of an application or service [1] 1. Model QoE for mobile user of smartphone apps. 2. Predict the QoE depending the context and the tasks. 3. Implement and leverage the expected QoE to the experienced QoE [1] Callet,Möller and Andrew. 2012. Qualinet White Paper on Definitions of QoE Feasibility !
  • 5. Study Methodology A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018 Ecological Momentary Assessment
  • 6. Why those apps ? - Multiple usage during the day - Online application - Top apps in their categories - No Games - No Videos A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
  • 7. Results : App & Activity A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
  • 8. Results : Task Overall A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
  • 9. Results : Tasks A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
  • 10. Conclusive remarks - Participants use the main function of the apps. - Human contributions via background data collection and event-based EMA was successful. - Getting participant feedbacks is important. - Living lab growing with 15 participants more last week, enrolling 20 more right now, for a total of 40. A.De Masi, K. Wac. MHC Workshop, Singapore, Oct 8, 2018
  • 11. October 8th MHC 2018www.qol.unige.ch Thank you ! alexandre.demasi@unige.ch mQoL Lab : You’re Using This App For What? Alexandre De Masi and Prof. Katarzyna Wac