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From Quality of Service to Quality of Experience in Health Informatics Systems

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Reference/Citation for a latest scientific paper: Katarzyna Wac, Maddalena Fiordelli, Mattia Gustarini, Homero Rivas, Quality of Life Technologies: Experiences from the Field and Key Research Challenges, IEEE Internet Computing, Special Issue: Personalized Digital Health, July/August 2015.

Reference/Citation to the talk: Katarzyna Wac, From Quality of Service to Quality of Experience in Health Informatics Systems, ESF-COST Conference on 
"Future Internet and Society Complex Networks Perspective", Naples, Italy, Oct 2010

Reference/Citation to a scientific paper: Katarzyna Wac, Smartphone as a Personal, Pervasive Health Informatics Services Platform: Literature Review, IMIA Yearbook 2012: Personal Health Informatics, 7(1), pp.83-93.

Thank You for referencing this work, if you find it useful!

Reference/Citation for a latest scientific paper: Katarzyna Wac, Maddalena Fiordelli, Mattia Gustarini, Homero Rivas, Quality of Life Technologies: Experiences from the Field and Key Research Challenges, IEEE Internet Computing, Special Issue: Personalized Digital Health, July/August 2015.

Reference/Citation to the talk: Katarzyna Wac, From Quality of Service to Quality of Experience in Health Informatics Systems, ESF-COST Conference on 
"Future Internet and Society Complex Networks Perspective", Naples, Italy, Oct 2010

Reference/Citation to a scientific paper: Katarzyna Wac, Smartphone as a Personal, Pervasive Health Informatics Services Platform: Literature Review, IMIA Yearbook 2012: Personal Health Informatics, 7(1), pp.83-93.

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From Quality of Service to Quality of Experience in Health Informatics Systems

  1. 1. different requirements for emergency/non-emergency case applications stakeholders healthcare tele-monitoring ECG, X-rays, video and high resolution still images [Qiao] e2eD: ECG 12 ms, X-ray 60s, image 5s AV, ECG, HR, BP, SpO2, images, EHR [Martinez] e2eD: audio 150 ms loss 10%, video 250 ms, 12% remote hospital WWW, EHR, image, VoIP, vital sign, video, equipments control [Soomoro] e2eD: vital signs 300ms, video 10- 250 ms, control 3-5 s tele- ultrasonography ultrasound, robotic arm control data [Grawi] e2eD 325 ± 297 ms, loss < 0.5 %; 5 fps tele-surgery AV, robotic arm control data [Marescaux] ‘safe’ e2eD 330 ms tele-trauma images, video, ECG [Chu] low delays, no loss for ECG, frame resolution: 320x240 AV, medical data [Navarro] video H.263 5-10 fps, audio AMR 4.47-12.2 kbps, data 5-10 kbps voice, AV, ECG, images [Gallego] e2eD: AV 150-400 ms, ECG 1ms Katarzyna.Wac@unige.ch katewac@cs.cmu.edu http://cui.unige.ch/~wac Katarzyna Wac Muhammad Ullah Markus Fiedler Richard Bults

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