Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

KATA: LESSONS LEARNED AT SIEMENS

2,557 views

Published on

Practicing the Improvement Kata and Coaching Kata in different work environments can teach you a lot. Check out some of our application areas and the lessons we learned, which may be useful for your own Kata journey.

Published in: Leadership & Management
  • DOWNLOAD FULL. BOOKS INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... 1.DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD FULL BOOKS INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... 1.DOWNLOAD FULL PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Hello! Get Your Professional Job-Winning Resume Here - Check our website! https://vk.cc/818RFv
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Excellent share - especially the learnings about what did not work is valuable for anyone working on improving processes, and change in existing cultures. h/t Mike Rother for pointing the KATA-community to this presentation
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

KATA: LESSONS LEARNED AT SIEMENS

  1. 1. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. siemens.com/answers Leading*by*Target*Conditions Lessons&Learned&from&Our&Practice&of&the Improvement&Kata&and&Coaching&Kata Carsten Klages,*September*2015 Siemens*Power*and*Gas,*Berlin
  2. 2. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&2 Carsten Klages Our*PRODUCT:** Low*Volume*/*High*Variation Our*PROCESSES:**Long*Cycles*/*Not*So*Repetitive Our*MARKET:** Fast,*Competitive,*Unpredictable Large*Gas*Turbines For*Power*Plants
  3. 3. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&3 Carsten Klages Part*of*Our*Leadership*Framework Coaching<Cascade& Agile&Learning&in&the& entire&organization…* Target&deployment Strategy& Challenges Next&target& condition …with&continuously&striving&for& challenges&towards&market& needs…& Operational&Management KPI1 KPI2 KPI3 …based&on&transparent& processes&with&highly& responsive& management… Solve* Problems*/* Innovate*fast React*fast Align* Organisation "Agile*Learning" • many&small&scientific&PDCA&cycles&at& high&frequency • in&all&functions&of&the&organization, on&all&organizational&levels& • as&part&of&daily&business • focused&on&the&right&themes&and&goals Kata*=* Our*Key*Enabler
  4. 4. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&4 Carsten Klages Our*Typical*Improvement*Kata LEARNER*STORYBOARD Current&Condition&and& Next&Target&Condition The&Higher&Level&Challenge Progress&Toward&the Next&Target&Condition& (process&metric) Experiments&of&the&Learner (PDCA&Cycles&Record)
  5. 5. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&5 Carsten Klages Our*Typical*Coaching*Cycles Coach Learner Target*7[10*minutes*/*Usually*1:1*Coaching
  6. 6. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&6 Carsten Klages .. Some*Applications*and*Obstacles* in*Our*Environment What*We*Learned*About*Kata from*Them How*I*will*present*our*Learnings
  7. 7. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&7 Carsten Klages Shared*Processes Area: Quality&Assurance Process: Incoming&Inspection&CMM Target:* Reduce&Lead&Time (10&Days&! 3&Days) OBSTACLE:*Shared&Process (Incoming&Inspections/In&Line&Inspections).& The&process&is&often&not&available. KATA*LEARNING:Focused&work&on&one& Target&Condition&alone&may&not&be&possible.& Migrate&to&additional&processes&organically& as&needs&indicate.
  8. 8. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&8 Carsten Klages Office*Processes Function:Controlling Process: Leveling&the&Workload Target:* Reduce&Overtime (XXX&! 0&h) APPLICATION:*This&is&an&office&process& with&high&variation&of&work&load&and&work& content&depending&on&the&season.& KATA*LEARNING:In&practicing&Kata&in&a management&process,&the&storyboard&can& take&the&form&of&a&Shopfloor Management& Board. Department*Head*Controlling: “The*Improvement*Kata*and* Coaching*Kata*keep*us*on* track*and*solving*problems* that*can't*otherwise*be*solved.”
  9. 9. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&9 Carsten Klages Creating*a*New*Process Function:Department&Head&< Assembly Process: Track&Productive&Hours&in&detail Target:* Increase&Productivity (XXX&! XXX) APPLICATION:*Design&a&new&tracking& process from&scratch&that&covers&the& department’s&entire&leadership&chain (department&head,&group&leads,&team&leads). KATA*LEARNING:Kata&works&here&too.& You&can&apply&the&Improvement&Kata& pattern&to&just&about&any&process.
  10. 10. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&10 Carsten Klages Project*Management (Eg:*Building*a*System*for*Preventative*Maintenance) Function:Maintenance&+&Manufacturing Process: Build&a&Preventive&Maintenance& System Target:* Reduce&Production&Lead&Time, Reduce&Maintenance&Effort& (XXX&! XXX) APPLICATION:*Project&setup&with& milestones&requiring&close&collaboration& between&Maintenance&and&Manufacturing. KATA*LEARNING:In&practicing&Kata&for& Project&Management&(non<repetitive& process&with&collaboration&&&milestones) group*coaching seems&more&effective& than&1:1&coaching.
  11. 11. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&11 Carsten Klages Project*Management (Eg:*Building*a*System*for*Preventative*Maintenance) High&Level&Target&Condition (owned&by&Coach) Lower&Level&Target&Conditions (owned&by&Learners) Project&Timeline (managed&daily) Daily&Coaching&Cascade (group&coaching)
  12. 12. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&12 Carsten Klages Processes*in*Upper*Management with*Long*Cycle*Time* Area: Entire&Production&Site Process: Policy&Deployment&Process& (Hoshin Kanri) Target:* Reduce&Lead&Time,&Reduce& Cost&(XXX&! XXX)& OBSTACLE:*Process&Cycle&Time&1&year.& Loops&of&interacting&processes (Target& Deployment& Improvement&Process& Value&Adding&Process) KATA*LEARNING:Kata&works&with& processes&with&long&cycle&times and&it's& fine&if&a&Target&Condition&is&at&a&high& management&level&comprising&multiple& interacting&processes.&
  13. 13. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&13 Carsten Klages Factory*Design Function:Factory&Design Process: Design&a&New&Factory&from& Scratch Target:* Reduce&Leadtime (XXX&! XXX) APPLICATION:*Cross&functional&teams& that&design&a&new&factory as&part&of&their& daily&business.& KATA*LEARNING:Kata&thinking&works& here&too,&even&involving&several&teams.& Design&project&as&part&of&daily&work&(2& hours&per&day,&high&frequency&experiments,& etc.)
  14. 14. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&14 Carsten Klages SUMMARY: A*Growing*Range*of*Applications Environment: Easy... ...Harder Process&Cycle&Time: short long Repetitiveness: repetitive one&time&only Changeability: Immediate Slower Process&Feedback Process&Feedback Type&of&Process: Value&Adding Office&/&Mgmt. Type&of&Change: Evolution Innovation #&Learners&per&Coach: 1 Many Kata*practice*is*universal,*and*your range*of*applications*will*grow*with*experience
  15. 15. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&15 Carsten Klages Some*Things*We*Would*Not*Do*Again
  16. 16. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&16 Carsten Klages We*Wouldn't*Do*Again Teach*a*Lot*of*Theory • It*consumes*time. • It*scares*people*off. • Most*of*it*is*true*but*useless. • Good*scientific*thinking*should*be*simple.
  17. 17. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&17 Carsten Klages We*Wouldn't*Do*Again Formalize*Too*Much • Strict*"Kata"*form*makes*Learning*easier*at*the* start,*but*also*limits*the*range*of*application. Don’t*change*the*practice*routines*before*you've* really*understood*IK*&*CK!**However,*if*we*don’t* adapt*Kata*to*our*environment,*it*will*not*make* sense*in*our*environment. • Make*sure*the*fundamentals* come*across*100%,*but* then*let*your*competent[level* practitioners*adapt*it.
  18. 18. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&18 Carsten Klages We*Wouldn't*Do*Again Start*Bottom*Up • Kata*is*for*Leaders! • It*gets*hard*to*involve*Leadership*if*Kata*is* mistakenly*perceived*as*a*process*optimization* tool instead*of*a*skill[development* process. • Bottom*up*alone*has*a*hard*time*surviving.
  19. 19. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&19 Carsten Klages We*Wouldn't*Do*Again Work*compartmentalised • We*took*the*guidebook*Starter*Kata*with*their* local*1:1*coaching*approach*very*literally. • Thus,*it*was*hard*for*us*to*be*successful* whenever*there*were*interfaces*(some*of*them* as*simple*as*shift*handovers*in*manufacturing) • The*true*potential*seems*to*come*out*when*we* manage*to*apply*coaching*to*teams,*preferably* cross*functional*teams
  20. 20. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&20 Carsten Klages We*Wouldn't*Do*Again Limit*Others*with*Our*Ideas • An*associate*in*Engineering,*who*did*not*know* that*we*want*five*coaching*cycles per*week,*is* doing*32*coaching*cycles per*week (and*aiming* for*40). • A*foreman*in*Manufacturing*started*coaching* groups*with*outstanding* results,*but*told* everybody*else*“not*to*try*this,”*as*it*“isn’t* standard*procedure”.
  21. 21. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&21 Carsten Klages We*Wouldn't*Do*Again Make*Kata*a*Religion • Kata*itself*is*neutral*/*universal.*It*can*be*applied* in*any*direction*(even*“wrong”*directions). • Don't*try*to*invent*everything*new*using*Kata:* Sometimes*Kanban,*Lean*Project*Management,* Scrum*or*other*“solutions”*simply*do*the*better* job. • Know*and*appreciate*what*else*is*going*on*in*the* Lean*world*(for*instance*Lean*Startup).
  22. 22. Unrestricted*©*Siemens*AG*2015*All*rights*reserved. Page&22 Carsten Klages Disclaimer This&document&contains&forward<looking&statements&and&information&– that&is,&statements&related&to&future,&not&past,& events.&These&statements&may&be&identified&either&orally&or&in&writing&by&words&as&“expects”,&“anticipates”,&“intends”,& “plans”,&“believes”,&“seeks”,&“estimates”,&“will”&or&words&of&similar&meaning.&Such&statements&are&based&on&our&current& expectations&and&certain&assumptions,&and&are,&therefore,&subject&to&certain&risks&and&uncertainties.&A&variety&of& factors,&many&of&which&are&beyond&Siemens’&control,&affect&its&operations,&performance,&business&strategy&and&results& and&could&cause&the&actual&results,&performance&or&achievements&of&Siemens&worldwide&to&be&materially&different&from& any&future&results,&performance&or&achievements&that&may&be&expressed&or&implied&by&such&forward<looking& statements.&For&us,&particular&uncertainties&arise,&among&others,&from&changes&in&general&economic&and&business& conditions,&changes&in&currency&exchange&rates&and&interest&rates,&introduction&of&competing&products&or&technologies& by&other&companies,&lack&of&acceptance&of&new&products&or&services&by&customers&targeted&by&Siemens&worldwide,& changes&in&business&strategy&and&various&other&factors.&More&detailed&information&about&certain&of&these&factors&is& contained&in&Siemens’&filings&with&the&SEC,&which&are&available&on&the&Siemens&website,&www.siemens.com and&on&the& SEC’s&website,&www.sec.gov.&Should&one&or&more&of&these&risks&or&uncertainties&materialize,&or&should&underlying& assumptions&prove&incorrect,&actual&results&may&vary&materially&from&those&described&in&the&relevant&forward<looking& statement&as&anticipated,&believed,&estimated,&expected,&intended,&planned&or&projected.&Siemens&does&not&intend&or& assume&any&obligation&to&update&or&revise&these&forward<looking&statements&in&light&of&developments&which&differ&from& those&anticipated. Trademarks&mentioned in&this document are the property of Siemens&AG,&it's affiliates or their respective owners.

×