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Survey Results      IT Trends 2013:Expectations, Budgets & the         Role of IT
Meet our Speakers  Jeff Keyes       Alex BrandtITSM Specialist    Vice President    Kaseya            Kaseya
Survey DemographicsProfessionals with IT/Technology     Professionals based in the United          job functions          ...
Polling QuestionPlease select your answer using the WebEx polling tool.What is the main goal of your IT organization?
We asked: What is the main goal of      your IT organization?       Survey Says:
We asked: How involved in determining IT policyand planning is your organization’s management                     team?   ...
We asked: Is your department facing increasingpressure from management to demonstrate thevalue of your processes and proje...
Polling Question Please select your answer using the WebEx polling tool.     What roles do IT performance reportingplay at...
We asked: What roles do IT performance reporting           play at your organization?               Survey Says:
We asked: What is the most annoying aspect of your organization’s IT systems management                  strategy?        ...
We asked: What is the most common IT user      concern in your organization?           Survey Says:
We asked: What is your level of concern regardingcompliance risks to the business (if any compliance     or regulations ap...
We asked: What percentage of your current ITSystems Management processes are provided in the               cloud or via Sa...
Polling Question Please select your answer using the WebEx polling tool.To what extent will your IT    budget increase or ...
We asked: To the best of your knowledge, whatextent will your IT budget increase or decrease                    for 2013? ...
We asked: To the best of your knowledge, rate your organization’s total 2013 IT budget allocation.               Survey Sa...
Q&AStick Around for an Automated IT Systems      Management Overview Next…
Polling Question  Please select your answer using the WebEx polling tool.  What measures are youcurrently taking to improv...
Our Vision“Providing Enterprise-Class IT Systems      Management for Everybody”                                  www.kasey...
Choosing the Right IT Systems Management Strategy is KEY
Core Principles           DiscoverValidate              Manage           Automate                               www.kaseya...
Consolidated Discovery          N          M          A          P Multiple Scan Methods                         www.kasey...
Good Practice100’s of Pre-Defined Views, Maintenance Routines and Policies• Device Views by Type   – By OS Type/Ver   – Ex...
Unified Management        Discover the                          Manage the                           Automate the         ...
www.kaseya.com
Q&A & Final ThoughtsDiscover:Attend a solutionOverview:kaseya.com/demoContact us:1 (877) 926-0001sales@kaseya.comLearn mor...
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IT Trends 2013: Expectations, Budgets & the Role of IT

The state of IT systems management is optimistic. Advances in technology have made even the most complicated IT processes simpler to perform and easier to manage. Not only that, but IT professionals are starting to become part of important business decisions that affect the organization as a whole. However, inefficiencies still exist. Thousands of IT departments are still stuck in a manual, time consuming, and unproductive rut; which prevents them from supporting their users through innovative, cost-efficient IT services. Join our panel of industry experts and listen to an in-depth review of the 2013 State of IT Systems Management survey results. Discover: What is the role of IT? What could today’s IT professionals be doing better? What does IT spending look like for 2013? How can IT be more effective and improve user productivity? What are the best practices in creating an efficient, consistent and transparent IT strategy?

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IT Trends 2013: Expectations, Budgets & the Role of IT

  1. 1. Survey Results IT Trends 2013:Expectations, Budgets & the Role of IT
  2. 2. Meet our Speakers Jeff Keyes Alex BrandtITSM Specialist Vice President Kaseya Kaseya
  3. 3. Survey DemographicsProfessionals with IT/Technology Professionals based in the United job functions States and Canada Companies identified as All Industries (Including – but not limited to – Mid Market Education, Finance, Healthcare, Retail, Manufacturing , Legal and Insurance)
  4. 4. Polling QuestionPlease select your answer using the WebEx polling tool.What is the main goal of your IT organization?
  5. 5. We asked: What is the main goal of your IT organization? Survey Says:
  6. 6. We asked: How involved in determining IT policyand planning is your organization’s management team? Survey Says:
  7. 7. We asked: Is your department facing increasingpressure from management to demonstrate thevalue of your processes and projects compared with costs? Survey Says:
  8. 8. Polling Question Please select your answer using the WebEx polling tool. What roles do IT performance reportingplay at your organization?
  9. 9. We asked: What roles do IT performance reporting play at your organization? Survey Says:
  10. 10. We asked: What is the most annoying aspect of your organization’s IT systems management strategy? Survey Says:
  11. 11. We asked: What is the most common IT user concern in your organization? Survey Says:
  12. 12. We asked: What is your level of concern regardingcompliance risks to the business (if any compliance or regulations apply to your business)? Survey Says:
  13. 13. We asked: What percentage of your current ITSystems Management processes are provided in the cloud or via SaaS? Survey Says:
  14. 14. Polling Question Please select your answer using the WebEx polling tool.To what extent will your IT budget increase or decrease for 2013?
  15. 15. We asked: To the best of your knowledge, whatextent will your IT budget increase or decrease for 2013? Survey Says:
  16. 16. We asked: To the best of your knowledge, rate your organization’s total 2013 IT budget allocation. Survey Says: Hardware Corporate Software IT Systems Management Software Staff Services
  17. 17. Q&AStick Around for an Automated IT Systems Management Overview Next…
  18. 18. Polling Question Please select your answer using the WebEx polling tool. What measures are youcurrently taking to improve how IT is managed in your organization?
  19. 19. Our Vision“Providing Enterprise-Class IT Systems Management for Everybody” www.kaseya.com
  20. 20. Choosing the Right IT Systems Management Strategy is KEY
  21. 21. Core Principles DiscoverValidate Manage Automate www.kaseya.com
  22. 22. Consolidated Discovery N M A P Multiple Scan Methods www.kaseya.com
  23. 23. Good Practice100’s of Pre-Defined Views, Maintenance Routines and Policies• Device Views by Type – By OS Type/Ver – Exchange, SQL, IIS, etc• Maintenance Routines – PC and Server Maintenance• Monitor Sets – Application Events/Logs – Hardware Thresholds – Up/Down Faults – Servers, Database, Exchange and Domains – 3rd Party Backup, Security and Network Infrastructure www.kaseya.com
  24. 24. Unified Management Discover the Manage the Automate the State of IT State of IT State of IT • Systems • Scheduling • Reporting • Assets • Procedures • Dashboards • Mobile Devices • API/Messaging • Interactive Data Views • Network Devices IT Configuration Management Business Continuity• Remote Management • Image Deployment • Image Backup • File & Folder Backup• Software Deployment • Desktop Migration • Image Virtualization• Power Management • Mobile Device Management Asset Management Service Delivery• Network Discover & AD • Asset Management • Service Desk/Ticketing • Policy Compliance• Hardware/Software • Virtual Machine • Policy Management • Time Tracking Management • Service Billing Security Systems Monitoring• AntiVirus • Patch Management • Systems Checks & Alerts • Agent-less Monitoring• AntiMalware • Software Updates • Agent Monitoring • Log Monitoring • Enterprise Monitoring www.kaseya.com
  25. 25. www.kaseya.com
  26. 26. Q&A & Final ThoughtsDiscover:Attend a solutionOverview:kaseya.com/demoContact us:1 (877) 926-0001sales@kaseya.comLearn more:www.kaseya.com

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