The Future of SharePoint A Real World IT View

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SPTechCon Keynote deck on the future of SharePoint. Includes a view of Microsoft IT's AutoSites solution for cloud provisioning and IT Dev Center. August 2013

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  • The Future of SharePoint: A Real World IT ViewAudience: AllDate: 08/12/13Owner: Karuana Gatimu, Director Strategy & AdoptionDiscovery & Collaboration, MSITKaruanag@Microsoft.com
  • SPTechCon is a great place to increase your SharePoint knowledgeMake sure the experience lasts over time and stay connected.Twitter, User Group and LinkedIn are great ways to engage with the community.Also check out TechnicalCommunity.com, the Microsoft sponsored site for user groups and speakers
  • From 2007 to 2011 I spent a good deal of time asking the question, “What is your SharePoint strategy?” I asked that question because so many organizations didn’t have one. They looked at SharePoint as either a point solution or an organic, homegrown platform that had sprung up and began to sprawl across the network without any control. We had to stop, step back and take a look at our information architecture through the lens of enterprise content management. Some organizations embraced this idea while for many the train had already left the station. Those companies spent the next several years trying to wrest business value out of their installation and implement some form of control over an inherently collaborative and expansive product.
  • Five major factors influence consumer trends around the worldSheryl Connelly, Manager Global Consumer Trends and Futuring at Ford & TED Speaker categorizes them as economics, environment, social, politics and technology.When casting an eye toward the future it is not enough to look at the forces within your own company that are driving your collaboration needs. It is important to understand those forces in the greater context of our world as a whole. Additionally, as we create experiences going forward we must remember that many of our organizations are global in nature. That means architecting experiences based on a North American understanding of culture, internet connectivity and style is limiting. We must look out to other countries where we can see, often times, the bulk of our new customer base. This must be done while not deprecating the experience of those in our traditional markets. This means that architectural, visual and content experiences must be agile and personalized to meet new market demands.
  • Throughout our organization major themes are emerging:We are a devices & services companyBig Data, Enabling Devices, Modern Apps, Social & Cloud are strategic driving forcesOur O365 Feature Release schedule is fast… new features will come on a regular basisThe integration between SharePoint & Yammer will continue to enhance weaving conversations through all our activities
  • This is the essential questions today when focusing on the evolution of the portal:What experience do you want your users to have, on what device. Focus on scenarios and persona’s to prioritize development and/or migrationRecognize that all the information that exists within a portal experience may not be appropriate for the mobile versionLeverage supporting services like Profile, Taxonomy and search to drive personalized experiences, connecting people to the right information at the right time.
  • MSIT’s Discovery and Collaboration team is driven by this vision to deliver meaningful collaboration experiences
  • The MSIT SharePoint & App ecosystem by the numbers
  • The MSFT product suite offers a myriad of key capabilitiesEvery IT department hears about the desired user scenario
  • IT designs and delivers patterns, practices and toolkits that connect the dots between the desired user scenario and the product capabilitiesA major IT industry trend is the movement to being a service organization. IT organizations everywhere realize that it is not enough to keep the lights on and the network data flowing. We must strategically partner with business and be recognized for being trusted advisors and a hub of revenue generation. Scenario based innovation allows for resource prioritization in a budget constricted reality.
  • People, process and technology are the fundamentals that we can return to so that we can chart the futureThis space, more than any other, is about people. Their experiences, priorities and vision is the fuel for our future. Our community and our ability to share knowledge is our greatest strength.
  • Chaired by Karuana GatimuCharter – Drive local event attendance and education in the SharePoint communityRecognition for their contribution to the SharePoint community
  • This slide covers the Why and the What of maturing our enterprise social networkWhy focuses on strategic issuesLeveraging change management principles helps drive behavior change through the organization.Social is one more communications channel to be integrated into your overall messaging methodsIt also drives real-time collaboration in key scenariosThe product integration path will remove the barriers between products in a way that encourages social components to many types of experiences
  • My central message:Focus on the user experienceUnderstand the scenario from their perspectiveRe-imagine processes to enable the right information at the right timeLeverage the technology stack to enable this prioritization of experience & scenarioKey Take Aways:Use scenario based innovation to drive greater business transformation.It is still technology – strategy, governance and executive buy in are requirements for success.Metrics are key – demonstrate success with clear metrics on discoverability and collaboration.Architect solutions considering new development tools & form factors.REMEMBER: We are driving changes in human behavior. Be prepared to manage the change with clear & frequent communication
  • The Future of SharePoint A Real World IT View

    1. 1. The Future of SharePoint A Real World IT View
    2. 2. Getting the Most from Education Take one course outside your normal discipline Networking Use Twitter & LinkedIn to stay connected. Education Fun Search on key #hashtags to find valuable information Learn More @ your local SharePoint Users Group! #SharePoint #SPHelp Meet at least 5 new people @Karuana @SPTechCon
    3. 3. About Me Responsible for internal collaboration strategy and adoption for Microsoft Frequent speaker & author on IT as a Services & executing business transformation with SharePoint & other ECM tools AIIM certified ECM Practitioner with 20 years experience Formerly Chief SharePoint Architect & Director, Ecommerce & Marketing Operations for SKECHERS USA, Inc. Twitter: @Karuana Blog: SharePointStrategist.com Email: KaruanaG@Microsoft.com Info: RealWorldIT@Microsoft.com SharePoint Enthusiast Technolog y Marketing Business Operations Collaboration Social IT as a Service TechnicalCommunity.co m
    4. 4. The Big Question (circa 2007) • Information Architecture • Enterprise Content Management • Business Value What’s your SharePoint strategy? • Hardware Configuration • Custom Solutions • Design & Adoption • Governance & Taxonomy
    5. 5. The Big Question Now What experience do you want your users to have, on what device? • Business Transformation • Design & Adoption • Personalization & Mobility • Scenario Focused Innovation • Globalization • Client Side Development • Discovery Services (Search, Profile, Taxonomy) • Security & Identity
    6. 6. Deliver a Common Platform Enable Modern Experiences Provide Product Marketplaces SharePoint u Social uApps u Video u Discovery Services
    7. 7. Deliver a Common Platform 30T B Enable Modern Experiences Provide Product Marketplaces SharePoint Online Data Enterprise Search 23.5 K Apps for Work users in 102 countries 106 K Yammer Accounts (32k active users/month) 190 K Personal & Collaboration sites on O365 160 K Enable Business Impact in Modern Scenarios On Prem Sites
    8. 8. Products Deliver Key Capabilities Desired User Scenarios DisCo Accelerators: Patterns, Practices & Toolkits Product Capabilities
    9. 9. MSIT Delivers the Enterprise Experience Desired User Scenarios DisCo Accelerators: Patterns, Practices & Toolkits Product Capabilities IT is a Service Organization Scenario Based Innovation Drives Revenue
    10. 10. People • Focus on capabilities & adoption • Recruit, educate & invest in internal experts Process • Re-imagine the information experience • Identify scenarios & personas to prioritize Technology • Search drives dynamic experiences • Taxonomy drives personalization • Users won’t forgive poor performance CLB
    11. 11. Community Leadership Board Members Justin Slagle 2012-13 CLB
    12. 12. People  Identify personas that drive business impact  Invest in your enthusiasts  Remove cultural obstacles to collaboration  Embrace new ideas Process Technology
    13. 13. Deliver a modern, enterprise, governed SharePoint provisioning experience
    14. 14. App Studio Build an App  Cost-effective consulting and engineering services to help teams build modern apps  Applicable for Win8, Win Phone and web modernization efforts  App prioritization & governance  Best practices fueled in partnership with Avanade IT DEV Center Publish an App Accelerator SDK Tools for Developers
    15. 15. FY14 Social Strategy for Business Agility Why Increase Employee Alignment Manage Change Provide Real-Time Information Collaborate Globally Showcase Technology  Integration  Organic Growth What (FY14) Behavior Drive transparent culture Expand reach Strategic Planning; Exec Comms; User / Champion Training Understanding & momentum Discover “who knows what” Community Management; Comm Integration; DL Migration Any-time global access Share at the speed of business Remove regional barriers Enable knowledge transfer Lead in social innovation Showcase real-world experiences Shared content creation Social content calendars Product & experience enhancements App strategy; social SDK; select business scenarios Mature our Enterprise Social Network  Business Value  Intentional Change
    16. 16. SkyDrive
    17. 17. SkyDrive
    18. 18. Active Directory
    19. 19. Outlook
    20. 20. Outlook
    21. 21. Skype/Lync
    22. 22. The Big Question Now What experience do you want your users to have, on what device? People Process Technology
    23. 23. Yammer Integration Roadmap DiscoverSharePoint.com SharePoint Saturday Events TechnicalCommunity.com

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