Value Stream Mapping for Office and Service

888 views

Published on

To skip introductory material, FF to 00:44

Accompanying slides: http://slidesha.re/19fmTTk

Subscribe: http://ksmartin.com/subscribe

To purchase the book: http://bit.ly/VSMbk

Being lean isn’t just reserved for Manufacturing processes - information-intensive operations such as Service and Knowledge processes have the ability to be lean too – let us show you how! Join iGrafx and our special guest Karen Martin, of the Karen Martin Group, and get the scoop on applying Value Stream Mapping, a critical tool in Lean transformation, in Office and Service environments.

What's covered:

- The key differences between Manufacturing and Office/Service Value Stream Maps
- The process of Value Stream Mapping in Office and Service environments
- Common wastes in Office and Service environments and goals for future state planning
- Digitally capturing, sharing, and storing Value Stream Maps

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
888
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

×