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Value Stream Maps ≠ Swim Lane Process Maps Current State Metrics-Based Process Value Stream Analysis: Beyond the Mechanics - Part 1 (Planning)

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Value Stream Maps ≠ Swim Lane Process Maps
Current State Metrics-Based Process Map

0

PT Units
1
0

Seconds

Hours

Minutes

Days

LT Units
15
6
-1
0

Seconds

Hours

Minutes

Days

1 Customer

Diane O'Shea
Sean Michaels
Sam Parks
Sally Dampier
Michael Prichard

Specific Conditions Domestic orders through sales force
Occurrences per Year 37,500
Hours Worked per Day 8
Date Mapped 25-Jun-08

Step # ►
Function /
Department

Mapping Team

Process Details
Process Name Order Fulfillment

1

2

Activity

PT

LT

%C&A

Fax PO to Sales
Rep

0

0

Ryan Austin
Mary Townsend

Facilitator
Dave Morgan
3

4

45%

PT

LT

%C&A

Activity

PT

LT

%C&A

Review PO;
clarify with
customer as
needed

20

2

90%

Fax PO to
warehouse

10

4

Activity

PT

LT

%C&A

Activity

PT

LT

%C&A

Check inventory
levels; notify
Sales Rep re:
status

2 Sales Rep

Activity

5

90%

5

4

95%

Fax PO to Sales
Rep

5

0.33

90%

5 Finance

6

Warehouse /
Shipping

Critical Path PT
Critical Path LT
Rolled %C&A
Total PT

0

20
0
45%

0

10
2
90%

20

5
4
90%

10

5
4

0.33
95%

5

90%
5

Metrics‐Based Process Mapping is used to improve tactically & define standard work 
© 2014 The Karen Martin Group, Inc.

23

Published in: Business, Technology
  • Hi Skip - Yes, these slides aren't meant as standalones - they're slides for my webinars, which are recorded and houses on Slideshare as well.. And YouTube. And Vimeo. And my website. Recommend subscribing so you can attend free webinars real time - www.ksmartin.com/subscribe.
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  • Thank you. You realize that the videos are uploaded as well here on Slideshare. Also on YouTube and Vimeo. FAR better than simply viewing slides.They are slides that accompany my webinars, not slides meant to be viewed in isolation. Recommend subscribing as well: www.ksmartin.com/subscribe
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  • Good Job, Karen.... Maybe you just verbalize this, but I would suggest supplying detail notes on the common failings regarding slide 15. Thanks.
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  • excellent work
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