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Proper Process Management Assures Sustainability Rapid Improvement: How to Change Behaviors & Get Stuff Done FAST


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Proper Process Management Assures Sustainability & Continuous Improvement • All processes MUST have a process owner. – Closer than farther from the work. – Recognized as having the authority to lead improvement. • 2-5 KPIs for every major process. • Frequent measurement. • Visual display of the results. • Relentless pursuit of problems and/or “raising the bar” (continuous improvement).© Karen Martin & Associates, LLC 49

Published in: Business, Technology