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Metric Unit of Measure Before Kaizen Events: Current Thinking & How To's

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Metric
Unit of
Measure
Before
Measurement
Projected
After
Measurement
Projected
Change
1 Lead Time Days 8.3 2.3 -72.3%
2 Process Time Min 55.0 25.0 -54.5%
3
Rolled First
Pass Yield
% 4.0 72.0 1700.0%
4 Handoffs Each 6.0 2.0 -66.7%
5
6
7
8
9
10 Michael Prichard
Mary TownsendSean Michaels
Sam Parks
Event NameAllen Ward
Sally McKinsey
Facilitator
Team Lead
- Reduced equipment downtime due to waiting for
parts; trickle-down effect re: stress on maintenance
department and inter-departmental conflicts
- Less frustration with the purchasing process
- Reduced lost-time,and improved productivity, due to
walking requisitions through the approval process
- Should see less premium freight costs due to
expediting of purchased parts and customer orders.
Event Objectives
Engineers and maintence given access to ERP and
trained how to create requisitions
Reduced lead time from time requistion is received until it is input from
approx 11 days to 2 days.
1
Key Improvements Implemented
Dianne O'Shea Ryan Austin
Paul Dampier
Kaizen Event Report
Order Fulfillment Process
11/26 - 11/28/2008Event Dates
Executive Sponsor
Value Stream Champion
5
3
Team Members
Before Photos, Graphs and/or Data
ERP coding changed only department manager
authorization is required if total spend is less than
$5000
Department managers trained on approval process
including need to engage IT group if purchasing
application programs
Dave Parks
Sean Michaels
After Photos, Graphs and/or DataCollateral Benefits
2 Reduce number of approvals form 5 to no more than 2
Measurable Results
4
Communicate results broadly!

Published in: Business, Education
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