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A3 Roles & Responsibilities Problem A3 Management (Part 1 of 2)

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A3 Roles & Responsibilities
Problem owner




Individual who’s accountable both for
the results and the process for
achieving results.
Problem owners have the authority to
engage anyone needed and the
responsibility to engage all relevant
parties.

Coach




Person teaching the owner the problemsolving process.
Typically the owner’s direct supervisor.

© 2011 Karen Martin & Associates, LLC

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Published in: Business, Education
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