A3 Management: Effective Problem Solving via PDSA

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For more information, see Chapter 4 of the Shingo Research Award winning The Outstanding Organization: http://bit.ly/TOObk

A3 management is a fundamental Lean management practice for making effective improvement, solving problems, developing people, and building a learning organization.

While this disciplined approach generates more effective and sustainable results than traditional problem solving, it’s arguably the process of developing skilled coaches that carries the greatest organizational benefits -- including the cultural shifts needed to accelerate transformation.

With practice, the organization becomes more responsive, focused, and effective in delivering value to its customers and attracting and retaining talent.

In this webinar, you will learn:

• The mechanics of using PDSA (plan-do-study-adjust) for solving problems.
• The vital role coaching plays in building organization-wide problem solving capabilities.
• How to break the “telling” habit that disrespects a worker’s creative potential.
• How to systematically build coaching capabilities to accelerate learning.

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