Improvement Facilitation and Coaching: An Open Forum

President, The Karen Martin Group, Inc. at TKMG, Inc.
Oct. 29, 2013
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
Improvement Facilitation and Coaching: An Open Forum
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Improvement Facilitation and Coaching: An Open Forum

Editor's Notes

  1. Jennifer Ready – Winona Health
  2. Don’t wait for operations to take the lead.Improvement steering committees are valuable in the early years of transformation.Learn about operations.Advocate the truth that the people who do the work are the experts.Correct people the moment you hear them talking about Betty, Joe, Will or Barbara. “Why” aren’t they performing/behaving as we’d like?What should keep you up at night? Working for an organization that doesn’t have defined and documented processes, key performance indicators for all processes and a habit of continuously improving every process to get better and better and better. Fire fighting is replaced by improvement.This begins a new era where HR and Operations truly bond. Where HR professional become absolutely indispensable parties in helping the business achieve its business objectives. Where you aren’t on the sidelines as operations gets all the glory – or the whippings. Where you’ve added value as you never have. Where you’re a true partner in building outstanding organizations.
  3. Pilla Leitner - ManufacturingonaHealth
  4. Now imagine how this plays out across an entire organization.Not keynotey - MG
  5. Consensus – disagree but commit.
  6. Don’t wait for operations to take the lead.Improvement steering committees are valuable in the early years of transformation.Learn about operations.Advocate the truth that the people who do the work are the experts.Correct people the moment you hear them talking about Betty, Joe, Will or Barbara. “Why” aren’t they performing/behaving as we’d like?What should keep you up at night? Working for an organization that doesn’t have defined and documented processes, key performance indicators for all processes and a habit of continuously improving every process to get better and better and better. Fire fighting is replaced by improvement.This begins a new era where HR and Operations truly bond. Where HR professional become absolutely indispensable parties in helping the business achieve its business objectives. Where you aren’t on the sidelines as operations gets all the glory – or the whippings. Where you’ve added value as you never have. Where you’re a true partner in building outstanding organizations.
  7. Ashok Motwani – PCCStructurals, Inc.
  8. German Huarte - Manufacturing
  9. Kelly Moore - Syngenta
  10. Similar to Dreyfus & Dreyfus five-stage learning model: novice, advanced beginner, competent, proficient, expert
  11. Craig Slater - Hospital, Clinic, Doctor Office
  12. Jennifer Thatcher – EPA
  13. Scott Bryant - @va.gov
  14. German Huarte - Manufacturing
  15. Diane Sharp – Wm. S. Middleton Memorial Veterans Hospital
  16. Don’t wait for operations to take the lead.Improvement steering committees are valuable in the early years of transformation.Learn about operations.Advocate the truth that the people who do the work are the experts.Correct people the moment you hear them talking about Betty, Joe, Will or Barbara. “Why” aren’t they performing/behaving as we’d like?What should keep you up at night? Working for an organization that doesn’t have defined and documented processes, key performance indicators for all processes and a habit of continuously improving every process to get better and better and better. Fire fighting is replaced by improvement.This begins a new era where HR and Operations truly bond. Where HR professional become absolutely indispensable parties in helping the business achieve its business objectives. Where you aren’t on the sidelines as operations gets all the glory – or the whippings. Where you’ve added value as you never have. Where you’re a true partner in building outstanding organizations.
  17. Diane Sharp – Wm. S. Middleton Memorial Veterans Hospital
  18. Jennifer Thatcher – EPA
  19. Mario Osuna - Manufacturing
  20. Scott Bryant,Supervisory Management Analyst - VA
  21. Matt Webb- Company:Kimberly-Clark
  22. Scott Bryant,Supervisory Management Analyst - VA
  23. Jennifer Thatcher – EPA
  24. German Huarte - Manufacturing