Junior IA roles at the BBC

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Junior IA roles at the BBC

  1. 1. BBC IA junior programme <ul><li>15 junior IAs since 2002 </li></ul><ul><li>2 juniors in a team of 16, but 1st when team was only 3 </li></ul><ul><li>currently hiring </li></ul>
  2. 2. BBC is ordinary <ul><li>difficult recruitment market for everyone </li></ul><ul><li>demand exceeds supply </li></ul>
  3. 3. Why the BBC is special <ul><li>public sector - can't compete on salary </li></ul><ul><li>training has always been something we invest heavily in </li></ul><ul><li>&quot;Contributing to the development of the wider UK internet sector&quot; </li></ul>
  4. 4. Benefits for us <ul><li>very little competition for juniors </li></ul><ul><li>built-in loyalty </li></ul><ul><li>reduced salary bill </li></ul><ul><li>train our way </li></ul><ul><li>fresh ideas from academia </li></ul><ul><li>enthusiasm </li></ul>
  5. 5. Finding people <ul><li>work experience </li></ul><ul><li>other BBC teams </li></ul><ul><li>contacts </li></ul><ul><li>advertising on our website </li></ul><ul><li>interview: short test & 1 hr interview </li></ul>
  6. 6. The role <ul><li>take notes in usability testing, help organise tests, prepare wireframes, sort out data for prototypes and tests, write up notes from workshops, taxonomy development, search and server log analysis, collecting screenshots for competitive reviews... </li></ul>
  7. 7. Training <ul><li>formal BBC training for soft skills (presenting, influencing, creative facilitation) </li></ul><ul><li>peer training (card-sorting, usability testing) </li></ul><ul><li>practical experience, reading </li></ul>
  8. 8. Promotion & retention <ul><li>1 still junior </li></ul><ul><li>6 promoted, 1 is now a senior </li></ul><ul><li>another 3 went directly into a different BBC career (editorial, product management, design) </li></ul><ul><li>1 left but returned to the team </li></ul><ul><li>4 left the BBC </li></ul>
  9. 9. Approach to promotion <ul><li>regular promotion opportunities needed. </li></ul><ul><li>interview for all promotions </li></ul>
  10. 10. Issues <ul><li>effort/investment </li></ul><ul><li>career changers </li></ul><ul><li>job title </li></ul><ul><li>hanging onto them </li></ul><ul><li>operational work </li></ul><ul><li>reputation with ‘clients’ </li></ul>
  11. 11. Going forward <ul><li>1 year programme, 3 month assignments </li></ul><ul><li>2 juniors </li></ul><ul><li>1 day per fortnight in training </li></ul><ul><li>usability/user research, wireframes,/design, metadata/cms + one in interest area </li></ul>

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