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CILIP Hants & Isle of Wight - Social Networking [Archive]


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Making Web 2.0 and Social Networking Work for You. Presentation/Workshop held at CILIP Hampshire & Isle of Wight subgroup, Winchester University, Martial Rose Library, Thursday 12th February 2009.

Please note: this presentation is over 2 years old and is an archive copy. It may still be of interest to you should you wish to see how we were using and searching electronic media in the past but please remember that some of the information it contains is now out of date.

Published in: Technology

CILIP Hants & Isle of Wight - Social Networking [Archive]

  1. 1. 7 June 2009 Karen Blakeman Make Web 2.0 and Social Networking Work for You tag: hiow or #hiow Karen Blakeman, RBA Information Services [email_address] Facebook: Karen Blakeman Twitter: karenblakeman This presentationis licensed under a Creative Commons Attribution 3.0 License Photo:Twestival Crowd, Reading, Benjamin Ellis, /
  2. 2. What is Web 2.0 ? <ul><li>A way of working </li></ul><ul><ul><li>collaborative, social, sharing </li></ul></ul><ul><ul><li>reusing and mixing data, mashups </li></ul></ul><ul><li>All sorts of technologies but…. </li></ul><ul><ul><li>don’t become obsessed with the technologies themselves </li></ul></ul><ul><ul><li>think about what you want to do and look at how you can achieve it </li></ul></ul><ul><ul><li>experiment! </li></ul></ul><ul><li>Examples: </li></ul><ul><ul><li>RSS, blogs,Twitter, wikis, Flickr, Facebook,YouTube, Slideshare, Mashups </li></ul></ul>7 June 2009 Karen Blakeman
  3. 3. What is RSS? <ul><li>Stands for Really Simple Syndication, or Rich Site Summary or RDF site summary </li></ul><ul><li>Also ATOM (Google) </li></ul><ul><li>Written in XML </li></ul><ul><ul><li>extensible markup language </li></ul></ul><ul><li>A means of delivering headlines and alerts </li></ul><ul><li>A means of adding/transferring/re-publishing content to web pages, blogs, Twitter, Facebook, mashups etc. </li></ul><ul><li>look for the orange logos </li></ul>7 June 2009 Karen Blakeman The de facto standard
  4. 4. RSS as a source of information <ul><li>What do you need? </li></ul><ul><li>Need a feed reader to get the most out of the technology </li></ul><ul><li>Web based readers </li></ul><ul><ul><li>Google Reader </li></ul></ul><ul><li>Programs on your desktop machine, laptop, Blackberry, mobile </li></ul><ul><li>Firefox, Thunderbird and Opera users </li></ul><ul><ul><li>already able to read and use RSS directly or via add-ons </li></ul></ul><ul><li>View feeds through a start page e.g. Netvibes, iGoogle </li></ul><ul><li>RSS reader incorporated into Outlook 2007 </li></ul>7 June 2009 Karen Blakeman
  5. 5. Feeds in Outlook 2007 7 June 2009 Karen Blakeman
  6. 6. RSS as a publishing/re-publishing medium <ul><li>RSS feed creation in CMS </li></ul><ul><li>RSS feed writers e.g., </li></ul><ul><li>Add RSS feeds to your blog, iGoogle, Netvibes, Facebook etc using widgets, gadgets, applications, ‘stuff’ </li></ul><ul><li>Convert RSS feeds to HTML for your web site </li></ul><ul><ul><li>Feedburner </li></ul></ul><ul><ul><li> </li></ul></ul><ul><li>Combine feeds using </li></ul><ul><ul><li>Yahoo Pipes </li></ul></ul><ul><ul><li>Friendfeed </li></ul></ul><ul><ul><ul><li>Friendfeed -> Facebook </li></ul></ul></ul>7 June 2009 Karen Blakeman
  7. 7. 7 June 2009 Karen Blakeman RSS feed from the Blog RSS feed of eLucidate table of contents Combine (mash) feeds using Yahoo Pipes
  8. 8. Friendfeed – 7 June 2009 Karen Blakeman
  9. 9. Blogs <ul><li>Short for we b log </li></ul><ul><li>May not be called a blog </li></ul><ul><ul><li>(don’t call it a blog?!) </li></ul></ul><ul><li>Instead of or in addition to a printed, emailed or static web based newsletter; what’s new; alerts </li></ul><ul><li>Marketing tool inside and outside of the organisation </li></ul><ul><li>CPD – recording professional development and reflective practice </li></ul><ul><li>Recording project development, discussions </li></ul><ul><li>Comments or “suggestions” box </li></ul><ul><li>Monitor blogs for information and competitor intelligence </li></ul><ul><li>Alternative publishing medium, small web sites </li></ul>7 June 2009 Karen Blakeman
  10. 10. Blogs as sources of information <ul><li>Blogs by industry gurus and experts are a good way of keeping up to date with what is happening in a sector </li></ul><ul><li>Look for the Blogroll of List of Links on a relevant blog </li></ul><ul><li>Google Blogsearch </li></ul><ul><ul><li>use advanced search to search within an individual blog </li></ul></ul><ul><li>Ask – Blogs and feeds </li></ul><ul><li>Live Feeds search - </li></ul><ul><li>Blog search engines and directories </li></ul><ul><ul><li> </li></ul></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  11. 11. Blogpulse search and trends 7 June 2009 Karen Blakeman Click on the graph to see ‘trends’
  12. 12. Blogpulse Trends 7 June 2009 Karen Blakeman Shows how often your search terms occur in postings – can compare up to three searches
  13. 13. Blogging librarians <ul><li>UK Library Blogs </li></ul><ul><ul><li> </li></ul></ul><ul><li>Blogorama in Internet Resources Newsletter: </li></ul><ul><ul><li> </li></ul></ul><ul><li>LIS-Bloggers email discussion list </li></ul><ul><ul><li> </li></ul></ul><ul><li>British Librarian Bloggers | Google Groups </li></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  14. 14. 7 June 2009 Karen Blakeman
  15. 15. Setting up your own blog <ul><li>Host on the blogging service’s own server or install on your site </li></ul><ul><li>Google’s Blogger - free </li></ul><ul><ul><li> </li></ul></ul><ul><ul><li>host on Blogger or publish to your own site, but need to use for both </li></ul></ul><ul><li>Wordpress - free </li></ul><ul><ul><li>Host on </li></ul></ul><ul><ul><li>Software for loading onto your own site at </li></ul></ul><ul><li>Typepad – priced </li></ul><ul><ul><li>Host on </li></ul></ul><ul><li>WeblogMatrix - Compare them all </li></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  16. 16. Twitter <ul><li> </li></ul><ul><li>‘ Microblogging’ </li></ul><ul><li>SMS/instant messaging with bells and whistles </li></ul><ul><ul><li>‘ tweets’ 140 characters only </li></ul></ul><ul><ul><li>what are you doing, what has your attention? </li></ul></ul><ul><ul><li>send first 140 characters of your blog postings to Twitter using </li></ul></ul><ul><ul><li>‘ follow’ friends </li></ul></ul><ul><li>Use Twitter to update your Facebook profile </li></ul><ul><li>Incorporate your Twitterstream into your web site, blog using RSS </li></ul>7 June 2009 Karen Blakeman
  17. 17. Twitter <ul><li>Keep up with friends </li></ul><ul><ul><li>public messages, public @messages, private Direct Messages (DM) </li></ul></ul><ul><li>What’s new in your subject area </li></ul><ul><li>What’s happening at conferences </li></ul><ul><li>Ask for help </li></ul><ul><li>Monitor who’s saying what you or your product </li></ul><ul><li>50 Ideas on Using Twitter for Business </li></ul><ul><ul><li> </li></ul></ul><ul><li>How Companies Use Twitter to Bolster Their Brands - BusinessWeek </li></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  18. 18. Twitter - how to do it <ul><li>Sign up for an account </li></ul><ul><li>Find people/organisations to follow (“friends”) – hopefully they will follow you </li></ul><ul><li>See who your “friends” are following </li></ul><ul><li>Search for people using the People Search </li></ul><ul><li>Send out your first tweet! </li></ul><ul><li>Monitor and tweet directly in, or by using Tweetdeck, Twhirl, Twitkit, TwitterFon, Twitterberry etc </li></ul><ul><li>Search the Twitterverse </li></ul><ul><ul><li> </li></ul></ul><ul><li>Phil Bradley's weblog: Twitter; your first 24 hours </li></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  19. 19. 7 June 2009 Karen Blakeman
  20. 20. Who is on Twitter? 7 June 2009 Karen Blakeman
  21. 21. Some Twitter resources & directories <ul><li>UKeiG Web 2.0 Blog – Twitter </li></ul><ul><ul><li> </li></ul></ul><ul><li>The UKGovWeb Twitterverse | DavePress </li></ul><ul><ul><li> </li></ul></ul><ul><li>List and status of UK Local Council Twitters on 10th February 2009 | LizAzyan Research </li></ul><ul><ul><li> </li></ul></ul><ul><li>Directory of Learning Professionals on Twitter </li></ul><ul><ul><li> </li></ul></ul><ul><li>twitter4teachers / FrontPage </li></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  22. 22. Loudtwitter <ul><li> </li></ul><ul><li>send tweets to your blog using LoudTwitter </li></ul><ul><ul><li>generates a chronological list of your tweets by day </li></ul></ul><ul><ul><li>easier to read as a record of the event </li></ul></ul><ul><ul><li>only records your tweets, not your followers </li></ul></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  23. 23. Wikis <ul><li>wiki-wiki – Hawaiian meaning quick </li></ul><ul><li>First wiki was the WikiWikiWeb, Ward Cunningham 1995 </li></ul><ul><li>A collaborative web application that allows users to easily add and edit content </li></ul><ul><li>Can be used for </li></ul><ul><ul><li>developing documentation </li></ul></ul><ul><ul><li>project management </li></ul></ul><ul><ul><ul><li>History keeps a record of the changes and different versions of the documents </li></ul></ul></ul><ul><ul><li>developing a conference programme </li></ul></ul><ul><li>Many have blog like discussion areas and RSS feeds </li></ul><ul><li>Most famous example is Wikipedia </li></ul>7 June 2009 Karen Blakeman
  24. 24. Wikis for collaborating on documents <ul><li>Single centrally located copy instead of multiple copies circulating via email all with different edits </li></ul><ul><li>Version control </li></ul><ul><li>Collaborators do not have to be running the same software or same version </li></ul><ul><li>Can see the “time line” or history of edits </li></ul><ul><ul><li>who has edited what and when </li></ul></ul><ul><ul><li>useful in compliance situations </li></ul></ul><ul><li>Some wikis allow for comments and discussion on edits </li></ul><ul><li>But have to be online to work on the document </li></ul>7 June 2009 Karen Blakeman
  25. 25. What are wikis used for in real life? <ul><li>UKeiG Web 2.0 blog – Wiki category </li></ul><ul><ul><li> </li></ul></ul><ul><li>Wikis that work in the real world </li></ul><ul><ul><li> </li></ul></ul><ul><li>Wikis for training materials and conference organising </li></ul><ul><ul><li>Sarah Washford </li></ul></ul><ul><li>Wikis for compiling subject guides </li></ul><ul><ul><li>We have Wiki </li></ul></ul><ul><li>A free surgical encyclopaedia for surgeons and their patients </li></ul><ul><ul><li> </li></ul></ul><ul><li>Using a Wiki for an Intranet </li></ul><ul><ul><li>Janssen-Cilag, switched from a static HTML site to using a wiki. </li></ul></ul>7 June 2009 Karen Blakeman
  26. 26. 7 June 2009 Karen Blakeman
  27. 27. Helpdesk tool <ul><li>“ We are experimenting with a small scale wiki tool to help us with internal communication within a large Learner Support team. In an effort to cut down on e-mails and go some way towards 'centralising' and organising (mostly short term) information needed to serve students across a range of service points. The wiki is updated daily/hourly/as required with any information thought important to the team. We would be very interested to see if anyone is doing something similar and to hear what kind of results you are having” Paula Fitzpatrick Learner Support Team University of Northumbria </li></ul>7 June 2009 Karen Blakeman
  28. 28. Experimenting with wikis <ul><li>May already have wiki options on your system </li></ul><ul><ul><li>Blackboard, Moodle, SharePoint </li></ul></ul><ul><ul><li>feedback on SharePoint wiki – “robust but basic” </li></ul></ul><ul><li>Not always straightforward to install on your own system </li></ul><ul><ul><li>possibly use third party “wiki farms” to start with </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li>some wiki farms make your wikis completely open, that is viewable and editable by anyone </li></ul></ul><ul><li>Compare wikis at </li></ul><ul><li>Don’t call it a wiki! </li></ul>7 June 2009 Karen Blakeman
  29. 29. Experimenting with wikis <ul><li>Some wiki farms to try: </li></ul><ul><ul><li>Peanut Butter Wiki </li></ul></ul><ul><ul><li>Wikispaces </li></ul></ul><ul><ul><li>Seedwiki </li></ul></ul><ul><ul><li>Wet Paint </li></ul></ul><ul><li>Also try </li></ul><ul><ul><li>Google Docs </li></ul></ul><ul><ul><li>Google Sites </li></ul></ul><ul><ul><li>Zoho </li></ul></ul>7 June 2009 Karen Blakeman
  30. 30. Google Docs & Spreadsheets <ul><li> </li></ul><ul><ul><li>need a Google account </li></ul></ul><ul><ul><li>Google will try and force you to use an existing account </li></ul></ul><ul><ul><li>text documents (Word, Open Office, Star Office) </li></ul></ul><ul><ul><li>spreadsheets </li></ul></ul><ul><ul><li>presentations </li></ul></ul><ul><li>Can upload existing documents and will keep most of the formatting (wikis usually removes formatting) </li></ul><ul><li>Invite others to share your documents by e-mail address </li></ul><ul><li>Edit documents online with whomever you choose </li></ul><ul><li>Has a similar version/history record as wikis </li></ul>7 June 2009 Karen Blakeman
  31. 31. 7 June 2009 Karen Blakeman GE Drops Google, Selects Zoho
  32. 32. Google Sites <ul><li>Marketed as a way of producing your own site hosted on Google </li></ul><ul><li>Can be set up and used as a wiki </li></ul><ul><li>100 MB storage </li></ul>7 June 2009 Karen Blakeman
  33. 33. Facebook <ul><li> </li></ul><ul><li>Originally set up to enable students of Harvard University to keep in touch </li></ul><ul><li>Now available to anyone </li></ul><ul><li>Set up your personal profile </li></ul><ul><li>Join and create groups, pages </li></ul><ul><ul><li>can be open, closed or secret </li></ul></ul><ul><ul><li>discussion boards, ‘Wall’, photos, videos, events </li></ul></ul><ul><li>Most corporate groups are now private but the ‘interest’ and ‘professional’ groups can lead you to other potential contacts </li></ul>7 June 2009 Karen Blakeman
  34. 34. Facebook 7 June 2009 Karen Blakeman
  35. 35. – Bracknell Forest Council <ul><li> </li></ul>7 June 2009 Karen Blakeman
  36. 36. LinkedIn <ul><li> </li></ul><ul><li>Aimed at professionals for building networks </li></ul><ul><li>As well as personal profiles, corporate profiles are now possible </li></ul><ul><li>Can create Groups e.g. CILIP, UKeiG, AIIP, conference groups </li></ul>7 June 2009 Karen Blakeman
  37. 37. 7 June 2009 Karen Blakeman
  38. 38. Flickr <ul><li> </li></ul><ul><li>Owned by Yahoo! </li></ul><ul><li>Share photos with selected individuals or make public </li></ul><ul><li>Put photos of your library’s or organisation’s events on Flickr </li></ul><ul><ul><li>promote your department, information centre, organisation </li></ul></ul><ul><ul><li>direct journalists to your ‘album’ when they ask for photos to accompany articles about you </li></ul></ul><ul><ul><li>make sure you tag and describe them </li></ul></ul><ul><ul><li>organise into sets </li></ul></ul><ul><ul><li>decide on copyright and Creative Commons licenses </li></ul></ul><ul><li> </li></ul>7 June 2009 Karen Blakeman
  39. 39. 7 June 2009 Karen Blakeman
  40. 40. Doing stuff with Flickr 7 June 2009 Karen Blakeman
  41. 41. Slideshare, authorSTREAM <ul><li>Share presentations </li></ul><ul><li>Keep private, share with selected people, or make public </li></ul><ul><li>Slideshare does not keep animations and embedded links, authorSTREAM does </li></ul><ul><li>Slideshare </li></ul><ul><ul><li> </li></ul></ul><ul><li>authorSTREAM (can also convert to iPod and video for YouTube) </li></ul><ul><ul><li> </li></ul></ul><ul><li>Embed Slideshare and authorSTREAM in your blog, web site, Facebook profile, start page …….. </li></ul><ul><li>Search slideshare for information on a topic, company, person etc. </li></ul>7 June 2009 Karen Blakeman
  42. 42. Add presentations to your web site, blog, Facebook, LinkedIn 7 June 2009 Karen Blakeman
  43. 43. Slideshare 7 June 2009 Karen Blakeman Identify a relevant presentation and Slideshare will try and find similar types of presentation
  44. 44. YouTube <ul><li> </li></ul><ul><li>Videos of varying content and quality </li></ul><ul><ul><li>news broadcasts </li></ul></ul><ul><ul><li>‘ how to’ videos, ‘fan’ videos, corporate broadcasts </li></ul></ul><ul><ul><li>promo’s, advertising campaigns </li></ul></ul><ul><ul><li>local councils </li></ul></ul><ul><ul><ul><li>List of UK Local Councils on Youtube | LizAzyan Research </li></ul></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><ul><li>The Queen has a YouTube channel! </li></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><li>Embed YouTube videos in your blog, Facebook page, start page, web site etc. </li></ul>7 June 2009 Karen Blakeman
  45. 45. 7 June 2009 Karen Blakeman
  46. 46. Mashups <ul><li>A digital mashup is a digital media file containing any or all of text, graphics, audio, video and animation drawn from pre-existing sources, to create a new derivative work </li></ul><ul><li> </li></ul><ul><li>Achieved using RSS, APIs (Application Programming Interface), widgets, gadgets, ‘stuff’ </li></ul><ul><li>Purists say if you use “glue stick’” it is not a mashup, e.g. simply adding a Flickr ‘widget’ to your blog </li></ul><ul><li>If you use “glue logic” it is a mashup e.g. Yahoo Pipes to combine feeds and sources, filter, process/transform </li></ul><ul><ul><li>see Mashed Libraries - What is a Mashup + DEMO </li></ul></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  47. 47. iGoogle, Pageflakes, Netvibes <ul><li> </li></ul><ul><li> </li></ul><ul><li>Known as ‘start pages’ </li></ul><ul><li>Collate data, photos, videos, weather news, calendars, notepads for queries, RSS feeds etc. by adding ‘flakes’ to your page </li></ul><ul><li>Can have multiple tabs to generate separate collections </li></ul><ul><li>Can keep them private, share with a group of people, or make them public (pagecast) </li></ul><ul><li>PageFlakes – recent adverse publicity, repeated downtime and unreliability </li></ul><ul><li>People starting to switch to Netvibes </li></ul>7 June 2009 Karen Blakeman
  48. 48. iGoogle 7 June 2009 Karen Blakeman
  49. 49. 7 June 2009 Karen Blakeman
  50. 50. Twitterfountain <ul><li>Combines Flickr photos and tweets </li></ul><ul><ul><li>both must be tagged with the event tag e.g. ukeig2009 </li></ul></ul><ul><li>Photos and tweets are rotated </li></ul><ul><li> </li></ul><ul><li>Simply fill in the boxes and add the code to your blog or web page </li></ul><ul><li>See </li></ul>7 June 2009 Karen Blakeman
  51. 51. #uksnow Tweets - <ul><li>9.55 am 2 nd February 2009 </li></ul><ul><li>Google Earth & Twitter </li></ul><ul><li>hashtag #uksnow </li></ul><ul><li>Twitterers asked to include first half of post code and give the snowfall marks out of ten e.g. #uksnow RG4 3/10 </li></ul>7 June 2009 Karen Blakeman
  52. 52. Google Maps <ul><li>UK - </li></ul><ul><li>Combines </li></ul><ul><ul><li>street maps </li></ul></ul><ul><ul><li>Google Earth satellite images </li></ul></ul><ul><ul><li> data for business locations </li></ul></ul><ul><ul><li>Google Web </li></ul></ul><ul><ul><li>photos, videos </li></ul></ul><ul><ul><li>traffic </li></ul></ul><ul><ul><li>London Underground </li></ul></ul><ul><li>Easy to create own maps and add markers and information </li></ul><ul><li>But errors do occur and quality of the mashup depends on the quality of the underlying data </li></ul>7 June 2009 Karen Blakeman
  53. 53. Berkshire Flood Map 7 June 2009 Karen Blakeman
  54. 54. Geograph British Isles <ul><li>Geograph British Isles - photograph every grid square </li></ul><ul><ul><li> </li></ul></ul><ul><ul><li> </li></ul></ul><ul><li>Ordnance Survey grids </li></ul><ul><li>Identify location of your photo using OS reference, of Google Maps </li></ul><ul><li>Photos must be creative commons </li></ul><ul><li>Advanced search options </li></ul><ul><ul><li>grid reference, place name, keywords, centre of county, post code </li></ul></ul><ul><ul><li>Post code search - some problems with newer post codes e.g. RG4 5BE </li></ul></ul><ul><ul><li>“ use a database from about 12 years ago, simply because that is the best possible datasource we can get for free (and legal!) “ </li></ul></ul>7 June 2009 Karen Blakeman
  55. 55. Geograph British Isles 7 June 2009 Karen Blakeman
  56. 56. #UKeiG2009 – 2009 Manchester Conference,-2.241297&spn=0.011316,0.038624&z=15 7 June 2009 Karen Blakeman
  57. 57. Mashups: further reading and presentations <ul><li>UK Government Moves Forward with Data Sharing, APIs, and Mashup Contest </li></ul><ul><ul><li> </li></ul></ul><ul><li>Show Us A Better Way - A Look Back/Forward </li></ul><ul><ul><li> </li></ul></ul><ul><li>Mashed Libraries - What is a Mashup + DEMO </li></ul><ul><ul><li> </li></ul></ul><ul><li>Mashups Presentation </li></ul><ul><ul><li> </li></ul></ul><ul><li>Mashups & Data Visualizations </li></ul><ul><ul><li> </li></ul></ul>7 June 2009 Karen Blakeman
  58. 58. UKeiG Channels of Communication <ul><li>Web site - </li></ul><ul><li>email discussion lists </li></ul><ul><ul><li>LIS-UKEIG </li></ul></ul><ul><ul><li>Intranets Forum </li></ul></ul><ul><li>Main blog - </li></ul><ul><li>Web 2 blog – </li></ul><ul><li>RSS feeds for events, eLucidate, blogs, flickr, combined feed via Yahoo Pipes </li></ul><ul><li>Facebook </li></ul><ul><ul><li> plus event pages </li></ul></ul><ul><li>LinkedIn Group </li></ul><ul><li>Flickr - </li></ul><ul><li>Netvibes - </li></ul><ul><li>Twitter , </li></ul>7 June 2009 Karen Blakeman
  59. 59. Resources <ul><li>UKeiG Web 2.0 Blog </li></ul><ul><ul><li> </li></ul></ul><ul><li>Phil Bradley’s I want to: Web 2.0 applications, utilities & resources </li></ul><ul><ul><li> </li></ul></ul><ul><li>UKeiG Factsheets </li></ul><ul><ul><li>Web 2.0 in action - a short reading list by Martin White </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li>Top 10 Web 2.0 questions you always wanted to ask </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li>User name: ukeig33 Password: snuffles </li></ul></ul>7 June 2009 Karen Blakeman
  60. 60. Resources <ul><li>Wikis: Tools for Information Work and Collaboration. Jan Koblas, Chandos Publishing, ISBN 1-84334-178-6 </li></ul><ul><li>How to Use Web 2.0 in Your Library, Phil Bradley. May 2007, Facet Publishing, 224pp paperback ISBN: 978-1-85604-607-7 </li></ul><ul><li>Forrester Report on Enterprise Web 2 </li></ul><ul><ul><li> Wikis Grow, Podcasts and Social Bookmarking Slow </li></ul></ul><ul><ul><li>, px </li></ul></ul>7 June 2009 Karen Blakeman