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© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
AEM-Target Integration & Top Issues
Kanika Ger...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Agenda
 AEM-Target Integration
 Configuratio...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
AEM - Target Integration
What & Why?
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
AEM-Target Integration
 Using AEM – Target ...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
AEM-Target Integration: WHY?
 Submit data t...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How it Works?
6
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
AEM Target Configuration
Target Configuration ...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 8
AEM-Target Configuration
Js will be saved be...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
AEM-Target Configuration
• Add the cloud ser...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
General AEM – Target Troubleshooting
Common AE...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 11
MC Debugger
javascript:void(window.open("",...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 12
MC Debugger
When the page is configured
fin...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 13
AEM Logs
A debug level logs can be configur...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14
AEM Configurations for Target
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Common AEM Target Integration Issues
Common AE...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 16
AEM-Target Common Issues & Resolution
• Iss...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17
AEM-Target Common Issues & Resolution
• Iss...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 18
AEM-Target Common Issues & Resolution
• Iss...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 19
AEM-Target Common Issues & Resolution
• Iss...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 20
AEM-Target Common Issues & Resolution
• Iss...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 21
AEM-Target Common Issues & Resolution
• Iss...
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 22
AEM-Target Common Issues & Resolution
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Demo
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Questions & Answers
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 25
THANK YOU !!
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
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AEM target Integration

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AEM target Integration & top issues

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AEM target Integration

  1. 1. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. AEM-Target Integration & Top Issues Kanika Gera| Support Engineer
  2. 2. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Agenda  AEM-Target Integration  Configurations  AEM- Target Integration: Common Issues  Demo  Q&A 2
  3. 3. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. AEM - Target Integration What & Why?
  4. 4. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4 AEM-Target Integration  Using AEM – Target Direct Integration, without using DTM  Use Classic Target – Targeting is driven by Authors within AEM
  5. 5. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5 AEM-Target Integration: WHY?  Submit data to target when visitors interact with website pages  Create personalized experience for targeted Audience  Content Targeting  A/B Testing  Track Conversion rates
  6. 6. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. How it Works? 6
  7. 7. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. AEM Target Configuration Target Configuration using Cloud Services
  8. 8. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 8 AEM-Target Configuration Js will be saved beneath your cloud services configuration and the following will be added to your webpage <script type="text/javascript" src="/etc/cloudservices/testandtarget/adobecq5/_jcr_content/public/mbox.js"></script
  9. 9. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9 AEM-Target Configuration • Add the cloud service configuration to your website (page properties -> cloud services -> add service). • This will enable the targeting option in the AEM touch UI
  10. 10. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. General AEM – Target Troubleshooting Common AEM- Target troubleshooting Methods
  11. 11. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 11 MC Debugger javascript:void(window.open("","dp_debugger","wi dth=600,height=600,location=0,menubar=0,status =1, toolbar=0,resizable=1,scrollbars=1").document.wr ite("<script language='JavaScript' id=dbg src='https://www.adobetag.com/d1/digitalpulsede bugger/live/DPD.js'></"+"script>&quot;)); Save this URL and it can be used to see whether the configuration is correct and traffic is coming.
  12. 12. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 12 MC Debugger When the page is configured fine and the data is being returned, the screen shows as the diagram. It displays the visitor ID and the report suite ID.
  13. 13. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 13 AEM Logs A debug level logs can be configured on the following classes: • com.adobe.cq.cq-target-integration • com.adobe.cq.cq-analytics-integration • com.adobe.cq.cq-targetrecommendations
  14. 14. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14 AEM Configurations for Target
  15. 15. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Common AEM Target Integration Issues Common AEM- Target Integration Issues
  16. 16. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 16 AEM-Target Common Issues & Resolution • Issue: Audiences do not show up in publish instances in AEM 6.2 Solution: This is an intermittent issue and is fixed in AEM 6.2 SP1 • Issue: Audiences can not be deleted in the Touch UI since AEM 6.1 Solution: This is an improvement logged and tracked in NPR-16767 http:// localhost:4502/libs/cq/personalization/touch-ui/content/audiences.h
  17. 17. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17 AEM-Target Common Issues & Resolution • Issue: Angular Variables are not compiling in a targeted component present in Angular page. Add a component which has some angular variables; Target that component. The angular variables are not compiling in author and publish mode. Solution: This is an improvement logged as CQ-56726 and has not implemented yet till AEM 6.2
  18. 18. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 18 AEM-Target Common Issues & Resolution • Issue: Components inside a Container cant be Targeted Solution: This is marked as an improvement and tracked by CQ- 82200. Use Classic UI as workaround
  19. 19. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 19 AEM-Target Common Issues & Resolution • Issue: When you create the activity it is not saved Solution: It happens when a user trying to create the activity does not has enough right on target side. In the case below, Zofia can create and save activity but Mackay cannot.
  20. 20. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 20 AEM-Target Common Issues & Resolution • Issue: Segments not Synchronizing between Target and AEM Solution: Verify the account credentials, the AEM logs whether the sync failed or the connectivity to the Target Admin URL configured in AEM Configuration on Felix console
  21. 21. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 21 AEM-Target Common Issues & Resolution • Issue: Targeted Segments are not shown on Publish Instances Solution: Make sure the dispatcher is not blocking the /etc in the filters and also the anonymous users have read access to the /etc. Make sure the segment id is resolved and all the activities and audiences are activated.
  22. 22. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 22 AEM-Target Common Issues & Resolution
  23. 23. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Demo
  24. 24. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Questions & Answers
  25. 25. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 25 THANK YOU !!
  26. 26. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

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