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Workplace in 2020 - KangoGift NECINA Keynote


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Keynote presentation from Todd Horton (KangoGift) at NECINA's annual conference. Discussion on global HR trends that will shape the workplace in 2020. Topics covered include recruitment, compensation, and what will motivate a global worker.

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Workplace in 2020 - KangoGift NECINA Keynote

  1. 1. 1 The Workplace in 2020 An International Perspective
  2. 2. 2 “The Instant Workplace” Where employees expect immediate access to ideas, people, and resources.
  3. 3. 3 What do these trends mean for you as an executive, manager, and employee?
  4. 4. 4 Todd Horton 15+ Years in Global HR Roles • Founder/CEO – KangoGift • Marketing Director - JobKorea (Seoul, Korea) • Manager - Emerging Markets at Monster (Turkey, Russia, Mexico, Brazil) • Consultant – HCD Global (Shanghai) • Product Manager at • Yale (MBA), Boston College (BA)
  5. 5. 5 Bringing Offline Processes Online Compensation Recruitment Employee Recognition Paper based salary surveys . Instantly access real-time market data. Newspaper and wait. Instantly access millions of resumes. Pat on the back, a card. Instantly celebrate great work. Old Way New Way
  6. 6. 6 We do all those old tricks electronically now.
  7. 7. 7 The Workplace in 2020 46% Millennials (born 1977 to 1994) will make up almost half of the US workforce. Number of global internet users. Global trade will increase 2.5x from today.$41T 5B
  8. 8. Four Trends That Will Affect the 2020 Workplace Global Mindset “Instant-ness” Location Free Country specific workers. Cross border connectedness. Why am I here? Wait for feedback and information. Access to information and people. Work in an office at specific times. Work anywhere, results driven. Pay and stability. Old New Personal and social impact.
  9. 9. New Motivational Theories for a Global Worker • Focused on understanding employee motivations and desires. • Many companies now design jobs to provide employees with opportunities to make choices, develop skills, do work that matters, and strengthen interpersonal relationships. • Social tools target the opportunity to strengthen relationships at work and gain insight into employee desire. 9 “Classic” Motivational Theory New Motivational Theory • Largely based on financial incentives • Pay • Stock • Cash Bonus
  10. 10. 10 Who’s Ready for 2020?
  11. 11. 70%Employees don’t feel like they are fully engaged in their work according to Gallup. Companies need to address this cultural misalignment.
  12. 12. 12 Companies Will Start to Embrace Social Tools to Facilitate Information 5% 69% Companies Individuals Source: McKinsey. Ways companies use social media for recognition and HR practices. Pew data for individual. Social Media Usage It’s only a matter of time before companies catch up
  13. 13. 13 Common Questions Companies Want to Answer Performance Enablement Engagement How do we create environments that attract the best employees and ensure their success? How do we provide our workforce tools to advance our goals? How do we define success? Profit, impact, reach?
  14. 14. 14 Performance-Based Cash Bonuses Increase in Base Pay Stock or Stock Options Recognition from Immediate Manager Attention From Leaders Opportunities to Lead Projects or Task Forces 20% 30% 40% 50% 60% 70% 80% 20% 30% 40% 50% 60% 70% 80% Financial vs. Non-Financial Incentives—Effectiveness vs. Use , 2009 Note: Financial Incentives are marked with a circle; non-financial incentives are market with a diamond. Source: McKinsey Quarterly, “Motivating people: Getting Beyond Money,” November 2009; Based on McKinsey survey of 1,047 executives, managers, and employees. Effectiveness (%ofRespondentsThatViewMotivatorasEffective) Use (% of Respondents That Use Motivator)
  15. 15. 15 Practical Tips To Prepare for the 2020 Workplace Why You? Identify how you can advance a company’s mission. Networks are key. Mobility Intra-company mobility. Cultural IQ Understand how people want to interact . Balance of Skills Specific skills are great. Companies also want to see flexibility. 1 2 3 4
  16. 16. 16 Thank You. Todd Horton