Essentials of intercultural management

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In this newly globalizing world, we tend to minimize the effect that culture has on business efficiency and productivity; we think, quite rationally, that working globally is more a question of adaptability. Indeed, why should I have more problems working with someone from another culture? Reality shows us however that messages and expectations are not always perceived as expected. Why is that? And what can we do about it?

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Essentials of intercultural management

  1. 1. The Client-Specific Intercultural Company www.kamelionworld.com 1 This workshop helps you understand how culture influences efficiency at work; it provides practical tools to develop strategies dealing with your individual business challenges. More than ever, managers have no time to waste: Yet they simply can’t help getting in the way of productivity. Workshop overview In this newly globalizing world, we tend to minimize the effect that culture has on business efficiency and productivity; we think, quite rationally, that working globally is more a question of adaptability. Indeed, why should I have more problems working with someone from another culture? Reality shows us however that messages and expectations are not always perceived as expected. Why is that? And what can we do about it? KamelionWorldTM has designed a one-day interactive cross-company workshop focusing on the challenges of working in a culturally diverse business environment. With your peers and KamelionWorldTM facilitator you will navigate through the fundamentals of cultural dynamics. You will first get to understand of how communication patterns work from an intercultural perspective. You will quickly see that what seems to be interpersonal mis- communication often has its roots in cross-cultural differences. You will then practice with new tools that enable you to modify your work style and become more effective with your colleagues/partners/clients from other cultures. Who should attend? The workshop is designed for professionals (business travelers, team members, expatriates, …) working with colleagues/partners/clients from different cultures either in the same office or in a remote environment. What will I be able to do after participating? - You will develop an awareness of cultural norms and an understanding of why perceptions might differ from one culture to another. - You will be able to detect and interpret culture-related business behaviours. - You will learn about the 7 core competences of the KamelionWorldTM ‘Cultural Smartie’ Model - You will come up with new intercultural skills allowing you to consider innovative, breakthrough solutions. Your Day: Sample Contents “Essentials of Intercultural Management” is a one-day interactive session that leverages the experience of the participants and encourages hands- on learning through the use of videos, discussions, role play, self- assessment and the creation of action plans. The audience is limited to 12 participants per group to focus on the priorities and on each individual need identified in the pre-assessment survey carried out prior to the workshop. To achieve this, you go through a 4-step process following the principles of the UDARTM Model to understand, decode and then get straight into action before reviewing best practices. Essentials of Intercultural Management Intercultural Open Workshop by KamelionWorldTM
  2. 2. The Client-Specific Intercultural Company www.kamelionworld.com 2 Practical information PRICE: 500 EUR (VAT excl.) per participant Included: pre-assessment survey, 1-day group session, lunch, coffee breaks and learning material OPTION: A 1-day individual follow-up consulting session may be organized between 1 and 2 months after the workshop. This could take place either locally or wherever you need it. Primary goal is to develop appropriate strategies as an answer to a specific business project. As an example : let’s consider that you are partnering with Indians. On the occasion of your next trip to India, you can take advantage of an individual session with our local expert over there. Price: 1 400 EUR (VAT excl.) per participant. Included: pre-assessment interview, 1-day individual work session, learning material. VENUE: Please consult our PLANNER to find out about dates and locations where the “Essentials of Intercultural Management” open workshops are conducted. To get further information about the KamelionWorldTM Client-Specific Intercultural Solutions, please visit us: www.KamelionWorld.com or contact us at: info@kamelionworld.com Welcome & Introductions • Participants/workshop objectives and agenda Objective: Build rapport within the participants UNDERSTAND How does culture affect behaviours, even though we live in an increasingly global world? Why are commonly defined goals perceived differently from one culture to another? What can you expect from your foreign co-worker/partners? Together with your peers and your KamelionWorldTM facilitator, you will navigate through the roots of cross-cultural differences and these related behaviours that appear ‘on the surface’. Learn about your own ‘cultural baggage’ and start reflecting on your own ‘cultural filters’. Topics: • The impact of Culture on Business • What is Culture? • Your cultural backpack • Moving beyond stereotypes Objective: Recognise the complex cultural challenges that face executives in a culturally diverse work environment DECODE You will decode your individual business situations and explore them through another “filter” to fully understand why and how to deal with them and achieve maximum success. Topics: • Cultural differences • Business activities focusing on practical subjects such as meetings, communication, planning, management, leadership, … identified in the needs analysis Objective: View the professional landscape through new eyes. ACT No theory here, just solid and practical solutions. You will develop the most appropriate strategies to bridge cultural gaps. Concrete and personal action plans will enable you to practice and measure your results immediately once back at work. Topics: • Bridging the Cultural Gaps • Process of Cross-Cultural Misunderstandings • Do’s and Don’ts: solving different case studies • Addressing Real-World Challenges: Action Plan Objective: Apply the lessons learned to real-world challenges, REVIEW Review the components to become a ‘Cultural Smartie’ and keep on track. Q & A, wrap up, close of the workshop. Essentials of Intercultural Management
  3. 3. The Client-Specific Intercultural Company Avenue Charles de Gaulle 2, 1653 Luxembourg Tel: +32 (0)87 77 14 41 – Fax: +32 (0)87 77 68 56 www.kamelionworld.com 3 REGISTRATION FORM Essentials of Intercultural Management KamelionWorldTM Open Workshop Please return the registration form duly filled in and signed either by email: info@kamelionworld.com or by fax: +32 (0)87 77 68 56. Participant n°1: Participant n°2: First Name: ……………………………………… First Name: ………………………………………………. Last Name: ……………………………………… Last Name: …….………………………………………… Job title: …………………………………………. Job title: …………………………………………………. Tel: ………………………………………………... Tel: ………………………………………………………… Email: …………………………………………….. Email: …………………………………………………….. Company key contact (if different from above): First Name: ……………………………………… Last Name: ..……………………………………………. Job title: ………………………………………… Tel: …………………..……………………………………. Email: …………………………………………… Please address invoice to: Company name: ……………………………………………….…………………………………………………. Intra-Community VAT n°: ……………………………………………….………………………………………… To the attention of: ……………………………………………….……………………………………………….. Address: ……………………………………………….…………………………………………………………….. ……………………………………………….………………………………………………………………………… I wish to register for:  the following “Essentials of Intercultural Management” session: …………………………………….. Fee:  500,00 EUR (1 participant)  1 400,00 EUR (3 participants)  950,00 EUR (2 participants)  1 850,00 EUR (4 participants)  the individual follow-up consulting session: Fee:  1 400,00 EUR (1 participant)  3 920,00 EUR (3 participants)  2 600,00 EUR (2 participants)  5 180,00 EUR (4 participants) Payment terms: Prices are VAT excl. Full payment upon receipt of the invoice. If participation is cancelled more than 7 days before the start, the full amount will be repaid. Audience is limited to 12 participants. We reserve the right to cancel/postpone the training if the number of participants attending is less than 4. Date: …….. / …….. / …….. Signature: ………………………………………………………

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