The Kalypso Story


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The who, what, when, why and how of Kalypso's founding.

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The Kalypso Story

  1. 1. Small Jewel 2011Kalypso was recognized Read the articleas one of Consultingmagazine’s 2011 SevenSmall Jewels. The firm wasselected for its “explosivegrowth” and unique blendof innovation and strategy.
  2. 2. “ Wethe professional services marketplaceneed in started Kalypso to address a glaring for the combination of deep industry expertise and product development knowledge. ” – George Young , Founding Partner
  3. 3. The Kalypso StoryThe concept for Kalypso was born in a St. Regis hotelroom in Houston when George Young and Bill Poston -then partners at a large consulting firm - were attendingthe retirement party of a close friend and mentor. Hisretirement was the spark that ignited an idea.The idea was Kalypso.They left comfortable roles with their old firm duringthe consulting industry turmoil of 2003 to createsomething special and have some fun.
  4. 4. The Story ofKalypso isthe Story ofits People
  5. 5. Kalypso FoundersGeorge Youngand Bill Poston
  6. 6. In Their Own WordsWe founded the firm on a core principle – to serve clients the way they want tobe served. Serving clients is a privilege and it is our responsibility to do it well.We saw a market with niche competitors focused on narrow aspects of innovation,strategy and operations, and large technology competitors implementing productlifecycle management (PLM) systems. We did not see anyone who could combinemanagement consulting with PLM technology implementation expertise.Three factors allow us to truly make something innovative happen in themarketplace: (1) an exclusive focus and a comprehensive set of capabilitiesto deliver sustained improvements in innovation, (2) a unique blend ofpeople – true characters with character, and (3) a strong set of core valuesand a cultural affinity for hard work on cutting-edge concepts.What is it that makes Kalypso so special? We work really hard andbalance that with the fact that we get to do interesting work for amazingclients every day. But behind it all, the key to it, is our people.
  7. 7. 2010 Cons ultin Best S g Mag Hard mall Fi r m azine est W s fo r Mos ork in Stra t Inte g Fi r teg y rest i m ng A ssignOur Vision men tsWe will be the world’s premier innovation consulting firm.We will combine a comprehensive set of world-class capabilities to deliveron the promise of innovation while becoming the world’s most respectedprovider of objective technology advisory and implementation services.As a private partnership, we serve clients, not shareholders. We area platform for professionals to grow personally and professionallyby creating friendship, eminence, excellence and prosperity.
  8. 8. “ Kalypso’s unique focustechnology, along with the development and PLM on innovation, product high integrity of all of the team members, has made it an exciting time to be a part of the firm. ” – Rich Gaby , Senior Manager
  9. 9. Our MissionKalypso’s mission is to help clients deliver on the promiseof innovation. Kalypso helps clients innovate more and fullyharness innovation to drive profitable, sustainable growth by: Capturing new top line revenue S tripping out cost, inefficiency and waste Growing product margins I ncreasing agility and G etting more from existing resources improving time to market Extracting greater value from IP
  11. 11. The Kalypso DifferenceKalypso was founded on a core principle – we willserve our clients the way they want to be served.We are a firm big enough to provide the experience, expertise, resources,and tools needed to help clients succeed, yet nimble enough to ensureclients get exactly the type of support and service they deserve.The Kalypso approach is unlike traditional professionalservice firms – it’s the Kalypso Difference.
  12. 12. Exclusive Focus – Focus on enhancing innovation performance acrossthe front end of innovation, portfolio and pipeline management, newproduct development and introduction, and value management.Comprehensive Capability – Deep experience across all aspects of innovation,including business and innovation strategy, process improvement, PLM technology,organizational effectiveness, and intellectual property management.Flexible Delivery - Serving clients the way they want to be served, assuming sharedproject risk and structuring client engagements to allow for maximum flexibility.Informed Opinions – Providing clients with informed opinions and uncommonsolutions, helping clients turn challenges into success stories.Sustained Results – Dedicated to helping our clients createsolutions that deliver sustainable results.
  13. 13. Why We Are UniqueKalypso is distinctly qualified to help companiesattain business improvements, bringing: T he expertise to improve business, innovation and product strategies T he knowledge and tools to improve innovation and product development execution through innovation process improvement T he experience to change innovation culture on a global scale T he know-how to maximize profit and return on investment through skillful pricing and value management T he capability to enable change and sustain innovation improvements by implementing appropriate information technology and training programs
  14. 14. “ The most exciting thing about Kalypso is in its unique set of values. A successful client relationship is one that does not end at project completion. ” – Emily Adams , Senior Manager
  15. 15. Our ValuesWe are a diverse group of professionals with a common setof core values that shape our culture and set us apart.At the heart of this culture is a belief in the power of innovation–both in the way we deliver services and in the products that wehelp clients to develop. Our values are consistent across all of ourteam members, and are evident in the way that we work.
  16. 16. “ Our improvements significant part, due capabilities are, in in innovation to Kalypso support. Their experience, thought leadership, and unique focus on enabling the individuals involved to be successful are driving the organizational changes needed. ” – Cor Bosselaar ,
  17. 17. We act as the leaders behind the leaders.We invest in the long-term success of our individual clients, not justtheir companies. We celebrate every individual client promotion andview them as a measure of our value, and believe that trusted advisorsdo not stop advising when the project is complete. We reserve thespotlight and glory of success for our clients, not the consulting team.
  18. 18. “ Kalypso’s focus on innovationstaff experienced, professional its and set it apart in its ability to bring clients real and lasting results. ” – Noel Sobelman , Partner
  19. 19. We harness the power of creativity and innovation.We believe that innovation combined with action can change theworld for the better. We value different ways of thinking and problemsolving, and expect lively debate and dissent from all levels of theorganization - ours and our clients’. We feel that the diversity ofour teams bring fresh perspectives and insight to our work.
  20. 20. Network ofExecutive WomenLeadership Summit
  21. 21. We have passion for personal development.We do not tolerate intellectual sloth or stagnation - continuouslearning is required. We stay on the leading edge of managementthinking and adapt new concepts rapidly. We genuinely care about oneanother’s success and work hard to help our colleagues, believing inthe development of the whole person, not just the business side.
  22. 22. TitanAwardWinners
  23. 23. We are committed to our business partners.We treat our business partners as if they were our clients or our practitioners,and bring integrity and respect to our alliance relationships. We go toextraordinary lengths to help each other - without keeping score - andexpect the same in return from the people we choose to do business with.
  24. 24. “ What is special about our teamtoisthe table. backgrounds everyone brings the diverse These are real, multi-dimensional people who complement their expertise and intelligence with personality and integrity. ” – Bill Poston , Founding Partner
  25. 25. We value professionalism, integrity and quality.We believe that serving clients is a privilege and accept the responsibilityto do it well. We demand unquestioned integrity and veracity fromall of our people in every situation. We hire exceptional people fortheir professional excellence and superior performance, and balancecreativity and passion for ideas with professionalism and pragmatism.
  26. 26. “ Kalypso is filled with exceedingly intelligent and generous people. I am enormously fortunate to spend time with and learn from them, and hope to contribute to their successes. ” – Timi Lynch , Operations Director
  27. 27. We are a team of characters with character.We think that interesting people are more fun to work with, and buildlife-long relationships with our colleagues. We foster a healthy lackof respect for hierarchy and positional authority. We are passionateabout what we do and know how to have fun - at work and after.
  28. 28. What It Means to Be a KalypsonianYou will work hard.Maybe a lot harder than at any other firm. The benefit is working with world-class clients onthe most interesting assignments imaginable. We are changing the way the world innovates,improving people’s lives and the economies in which we operate in return. This is a privilegeand it is our responsibility to do it well. This is not just a job or a career – it’s a calling.You will work in innovation.Our exclusive focus on innovation, product development, and product lifecyclemanagement means that you will always be working on projects within that scope.This is all we do. Driving growth through innovation is exciting and intrinsicallyrewarding work. If this is your thing, Kalypso is the place for you.
  29. 29. You are in control. It is what you make it.Kalypso was built for future generations of partners. It is a platform from which to manage yourcareer. Our partnership model is unlike other public or closely held firms in that each member ofthe Kalypso team has the opportunity to become an owner. You can “build the house you wantto live in.” Your path may look different than your colleagues’. You are in the driver’s seat.You will grow. A lot.Our firm has a passion for personal development, but your own passion is what willdrive your growth. Sure, the learning curve may be steep at times but you will have theopportunity to learn from and work alongside senior practitioners with years of experience.And, because we believe in the development of the whole person, we want you to pursuewhat you love outside of work as well. Like skydiving? We want to hear about it. Play ina band? Tell us more. We are characters with character, not consulting automatons.
  30. 30. You will be virtual.Our innovative business model enables us to work virtually around the world, ready to flyto a client whenever the need arises. No relocation necessary means you can live anywherein the world at any point in your career. Social technologies are our friend. Your fellowKalypsonians may not sit in a cube beside you but they are always available to help.You will play hard.We know how to have fun at work and after. Any given week you will find projectteams creating new ways to incorporate fun into client service, finding new spots forteam dinners, and exploring cities around the world. Not to mention we’ve perfectedthe art of throwing a party. New Orleans, Chicago, Keystone, Washington D.C. – justa few of the cities we’ve invaded for our annual celebration or frequent retreats.
  31. 31. Pamela Soin:A Character With CharacterAs a child, I wanted to be the change we all wish to see in the world. A world full of colors, light andsparkle. But alas, it’s never easy. Desperate to begin my revolution, I was trapped in places like Beaver,WV and Clemmons, NC. So, I set my sights on Manhattan (my current home). But before I could declarevictory in spreading my noble cause, “Live like the world is flat (LLTWiF),” I needed something bigger.In 2004 I moved to London and lived in a bar. Later through Kalypso, I lived in Amsterdam wherethe LLTWiF movement was formalized. I’ve walked Thai islands, survived N. Korea/S. Koreaconflict in Seoul, wandered Australian rainforests and Indian urban chaos. The success metricfor the LLTWiF movement is simple: % Full Passport Pages. I am proud to say after attendinga wedding this year in Argentina, I earned the coveted LLTWiF 6th degree quadruple-ninja-hadouken-Level 8 master Jedi Blackbelt. This honor is bestowed once you achieve 100%.What is your motto?“Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” - Ferris Bueller
  32. 32. What is your greatest fear?Babies on planes.When was a time you felt the entire world was against you?Calculus III, Thermodynamics and trying to maintain socialite status all in one semester at NCSU.Which living person do you most admire?Pashauri Lal Jauhar. Also known as my 90 year old grandfather who escaped death and losteverything in the 1940’s in the India/Pakistan war; who still writes poetry and delivers speeches atevery event like he is running for office; and who spends 4 hours a day in the gym. Enough said.If you were an architectural structure, whichstructure would you be and why?The Eiffel tower, because not only would I get to live in Paris, every night Iwould get to do a sparkling light show for the people. My people.
  33. 33. “ Being a Kalypsonian means the world is your oyster. You have unlimited opportunity to create and make the biggest mark you possibly desire. ” – Pamela Soin , Senior Manager
  34. 34. Pamela Soin
  35. 35. A Kalypso Journey:QA with Joe Dury, DirectorHow did you get here?After over 25 years in high tech I joined Kalypso back in early 2006 as a senior consultant to workwith and grow the electronics and semiconductor client base. I was excited to help grow Kalypso as aprofessional services firm, having had years of experience in my corporate career hiring and workingwith RD and new product development (NPD) consulting firms. I knew I could provide input on whatI liked and didn’t like about those experiences. Since then, Kalypso has helped me to thrive in theareas of innovation I love – working in semiconductors and intellectual property (IP) management.Now almost six years later, being part of the leadership and ownership team at Kalypso, I find it’scritical to reciprocate the mentoring and coaching I received both within Kalypso and with our clients.What does being a Kalypso director mean to you?I appreciate the opportunity to help shape the firm’s growth plan, both in theclients we serve and in bringing on new people with the values and experiencethat fuel our ability to serve our clients with results that matter.
  36. 36. What areas will you focus on in your new role?I will continue to lead our semiconductor practice and strive to guide clients with clear adviceon innovation. Today’s pressures mean that companies must change, adopt and innovatequickly, or they’ll quickly become irrelevant and probably less profitable. I will help enableour clients to advance their NPD and time to market (TTM) processes and leverage their RDinvestment to bring innovative products to market quickly and cost effectively. I will alsolook to grow our IP practice and expand our capabilities with new and existing clients.Where is the most interesting town/cityyou’ve been for a client project?I’d say returning to the New England area; I love the distinct four seasons of the greaterBoston area, where my wife and I lived for 20 years prior to relocating to North Carolina(both of our sons continue to live there). There’s always something to do near Boston asit’s the “Athens” of the US with all of its college towns and the ever-exciting Red Sox.But I also enjoy the San Francisco Bay area since it’s the heartbeat of high tech.
  37. 37. What is your favorite Kalypso value?Actually there are two favorites. The first is leaders behind the leaders, as we’re responsiblefor ensuring our clients’ success. At Kalypso we understand it’s about the client and not aboutus. This is so valued by those we serve, and there’s nothing like seeing the leaders we advisestep up and get all of the credit! The other value is characters with character which, simply put,keeps Kalypso unique and weird. Where else could you find such a diversity of innovators?!Why is working in innovation exciting to you?Innovation requires collaboration which fuels the energy needed to make that idea, project orproduct materialize from where it first begins as part of an ideation process, to the tradeoffsand dialogues needed as it matures through engineering development. Innovation requiresboth good management and excellent leadership - focusing on the business results and RDprocesses, while ensuring the right people on the team can deliver results using these processes.Helping clients channel their teams’ energy to get their desired results is really fun!
  38. 38. In what ways have you grown professionallyand/or personally at Kalypso?The values of Kalypso are great; they’re truly part of the DNA of our organization. As partof this, the feedback we give and receive from one another creates a “culture of candor.”Personally, I have valued hearing feedback from both our team and client what we aredoing well and what needs to improve. This method of continuous improvement allows usto build and remodel the house we want to live in. It’s stretched me to make Kalypso evenbetter by developing myself and mentoring others on the team to do the same. All of thishelps us our clients to meet their expectations and deliver on the promise of innovation!
  39. 39. Joe Dury
  40. 40. “ As part of our values system, theanother we give to and receive from one feedback creates a culture of candor. This method of continuous improvement allows us to build and remodel the house we want to live in. ” – Joe Dury , Director
  41. 41. Delivering on the Promise of CommunityAt Kalypso, we believe that innovation combinedwith action can change the world for the better.We believe in devoting the same level of service excellence that we give toour clients to our own communities in which we live, work, and play.A sampling of the organizations that Kalypsonians are active within include: Stelos Alliance The American Cancer Society Susan G. Komen The Summit House Dress for Success Wipe Out Kids’ Cancer Lance Armstrong Foundation Kendall County Women’s Shelter Children’s Tumor Foundation A Path in the Woods Foundation The Humane Society merican Society for the A Prevention of Cruelty to Stand Up To Cancer Animals (ASPCA)
  42. 42. FAQsWhat does Kalypso do?Kalypso is a management consulting firm focusing on innovation, newproduct development and product lifecycle management (PLM).Where is Kalypso located?We are wherever our clients need us to be. Kalypso is headquartered in Beachwood, Ohio butwe are global, with offices across the US, the Netherlands, South Korea, and the Philippines.When was Kalypso founded?Kalypso was founded in 2004 by George Young and Bill Poston.What software solutions do you sell?Kalypso is not a software reseller. We provide comprehensivemanagement consulting and objective technical implementation servicesfor leading PLM and product innovation software solutions.
  43. 43. What software solution providers do you work with?Kalypso has extensive knowledge of and implementation experience with all ofthe leading PLM and product innovation software providers including ideation,product portfolio, product data, and pricing management systems.Is Kalypso a public or private company?Kalypso is a private partnership that is 100% owned by the partners anddirectors of the firm. We have no outside investors or shareholders.What industries does Kalypso work with?Kalypso offers services in industry sectors including consumer goods, retail, foodand beverage, high technology, semiconductor, manufacturing, medical device,life sciences, chemicals, energy, automotive, and aerospace and defense.What is PLM?PLM stands for Product Lifecycle Management. PLM is the process of managing the entirelifecycle of a product, from conception through end-of-life. PLM integrates people, data,processes, and enterprise information systems that enable product development capabilities.
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