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New operational approach to improve business agility

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We are in the midst of an evolution where the network and IT infrastructure will be Cloudied, Intelligent, Virtualized and converged by 2025. The challenge for us all is how to get there.

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New operational approach to improve business agility

  1. 1. In the Midst of an Evolution Where the network and IT Infrastructure and operations will be transformed We are in the midst of an evolution where the network and IT infrastructure will be Cloudied, Intelligent, Virtualized and converged by 2025. The challenge for us all is how to get there.
  2. 2. Ovum outlines the four key components of the transformation of CSPs’ operations One network and IT infrastructure Agile and automated business processes Connected customer engagements Analytics driven intelligent operations The infrastructure or technical domains that will be affected by the move to digital and also encompass predictive analytics tools for sales, marketing, and care. Source: Ovum
  3. 3. How will you change your infrastructure and operations to conquer these challenges? Challenges Showstopper Very Difficult Moderately Difficult No Centralized Data Structures 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% No E2E view of business processes Cannot justify the cost of change Too many/stove-piped OSS systems Too many/stove-piped BSS systems No Internal Champion Too many/stove-piped CRM systems Lack of right expertise internally We Don’t Have a Consistent Denition 82% of the telco executives across the CSP business identied digital transformation as an immediate and critical objective. However, 70% of those same executives said they currently lacked centralized data sources and just under 60% lack an end-to-end view of business processes Source: Ovum
  4. 4. What new operational approach would you implement to improve business agility in the current competitive digital era? @Huawei #ICT_OPS #ICT_OPS - Join The Conversation -

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