Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Turning Continuous Improvement and a PMO into an Innovation Team

998 views

Published on

Presented by one of our customers – Erin Edwards, continuous improvement manager from Four Seasons Produce.

In this webinar, you will learn:

- How communication breaks down siloes and to create a cross functional effort for continuous improvement
- The value of communication when it comes to educating vs. cheerleading
- How to leverage PMO and CI efforts for key strategic projects
- Get a snapshot of a new innovation team model that merges the best elements of CI and a PMO

Published in: Business
  • Be the first to comment

Turning Continuous Improvement and a PMO into an Innovation Team

  1. 1. @MarkGraban (Host) VP of Improvement & Innovation Services Mark@KaiNexus.com Turning Continuous Improvement and a PMO into an Innovation Team Erin M. Edwards, PMP (Presenter) Continuous Improvement Manager at Four Seasons Produce erine@fsproduce.com
  2. 2. Agenda & Logistics • Presentation (40 minutes) • Q&A (15 minutes) – Use the GoToWebinar Meeting Panel to submit a question at any time • Recording link & slides will be sent via email – Also – see the “Handouts” feature and Chat box
  3. 3. Today’s Presenter • PMP certified Project Manager • Exel Logistics (Mechanicsburg, PA) • Bravo Health (Baltimore, MD) • Passion for communication and thought leadership Erin M. Edwards, PMP Continuous Improvement Manager Four Seasons Produce
  4. 4. Turning Continuous Improvement and a PMO into an Innovation Team ERIN M. EDWARDS, PMP FOUR SEASONS FAMILY OF COMPANIES
  5. 5. AGENDA Transform “Silo” focus to cross functional efforts Communications: Educating versus Cheerleading PMO & CI for Strategic Projects Innovation Teams
  6. 6. April 2012 Organization hires Project Manager CI Manager 2012 CI Manager launches projects in operations area 2012 Project Manager launches efforts for strategic projects 2013 - 2015 Resources are dedicated to report to PM (Dir of Strategic Projects) for strategic projects 2013 - 2015 Continue CI efforts in operations and begin to support projects to ensure CI thinking. 2016 CI grows to include training, inventory, systems, and CI in the operation 2016 Launch of OMS and TMS projects with PMO teams Looking Back 4 Years 2014 Started Using KaiNexus
  7. 7. 2012 “Operations is Doing Lean.”
  8. 8. 2012 Pushing tools to floor Operations focused Senior Managers driving projects Limited engagement & education to Supervisors and Associates Meeting in rooms away from work area No vision within the organization Lean
  9. 9. Communications “Grapevine” Articles 1.Teach the organization 2.Engage the organization
  10. 10. 2012 Year End Health Check 8 18 0 4 8 12 16 20 Projects/Ideas Associates 2012
  11. 11. 2013 “It’s more than just tools.”
  12. 12. Weekly Lean Topics Engage Managers Teach Associates Foster Engagement Repetitive Communication •Observe the improvement you put in place •Make adjustments to optimize your improvement •Make the change•Plan the event – have all the resources Plan Do StudyAct
  13. 13. CI Teams Associate led teams Solicited other associates for ideas and solutions Update teams at daily shift meetings Implemented ideas Associate Ideas Continuous Improvement Team Make Improvements Successful Associates
  14. 14. Other Communications TEAM Meeting Blog Posts Library Online Learning
  15. 15. Grapevine Articles Challenge status quo Celebrate Associate accomplishments
  16. 16. 2013 Health Check 8 18 34 98 0 20 40 60 80 100 120 Projects/Ideas Associates 2012 2013
  17. 17. 2014 “People and training.”
  18. 18. 2014
  19. 19. Lean Training New Hire Orientation CI Teams Packing Associates Warehouse Associates Café Associates Facilities Associates
  20. 20. Gemba Walks Internal Walks Lean Thinking Network
  21. 21. Leadership Training Being a better Leader Monthly topics Sharing “How” Sharing Stories Building Relationships Conflict Management Corrective Action Team Building Team Predictive Index Coaching Diversity Evaluations Effective Interviewing Confidence in Conflict Body Language 360 Communication Difficult People
  22. 22. Technology www.kainexus.com
  23. 23. Technology www.kainexus.com
  24. 24. Technology www.kainexus.com
  25. 25. 2014 Year End Health Check 8 18 34 98 202 170 0 50 100 150 200 250 Projects/Ideas Associates 2012 2013 2014
  26. 26. 2015 “targets and goals.”
  27. 27. 2015 Focus on targets and goals Additional CI Support Recognition Program
  28. 28. 2015 Year End Health Check 8 34 202 374 0 50 100 150 200 250 300 350 400 Projects/Ideas 2012 2013 2014 2015
  29. 29. 2016 “what’s next?”
  30. 30. The Proposed Future Model Dedicated, cross-functional teams capable of quickly implementing solutions that are sustained over time
  31. 31. Our Next Webinar • KaiNexus Summer Updates – Greg Jacobson, M.D. & Jake Sussman – September 28, 1 pm ET • KaiNexus.com/webinars
  32. 32. Ask Us Anything! • Mark Graban & Dr. Greg Jacobson • Episode #10: October 13, 1 pm EDT • KaiNexus.com/webinars –Past episodes available on YouTube
  33. 33. Other Resources www.KaiNexus.com
  34. 34. Thanks! • Web: – www.kainexus.com – blog.kainexus.com – www.fsproduce.com • Webinars on Demand: – www.kainexus.com/webinars • Social Media: – www.twitter.com/kainexus – www.linkedin.com/company/kainexus – www.facebook.com/kainexus Mark Graban @MarkGraban mark@KaiNexus.com Erin Edwards @FSProduce erine@fsproduce.com

×