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Presented by Mike McGowan, Director of Process Excellence at Marietta Memorial Hospital. Mike will share principles, methods, and lessons learned that can be applied in any industry. Healthcare has learned from manufacturing, so here is our opportunity to learn back from healthcare.
Learn how Memorial Health System uses training and five specific roles to build and spread a culture of continuous improvement
Hear what MHS has done well and where we could improve
Discuss the leadership behaviors necessary to accomplish a culture change