Volunteers - Adding the Special Touch

130 views

Published on

"Over 200 caring volunteers are distributed throughout the hospital and medical center. Programs and services include: For Your Comfort Program , No One Dies Alone Program and Pet Therapy.
"

Published in: Health & Medicine
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
130
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Volunteers - Adding the Special Touch

  1. 1. Kaiser Permanente, Northern California Caritas Consortium 2013 Volunteers – Adding the Special Touch Caritas in Action How Caring Science informs and inspires KP caregivers and affirms our commitment to provide our patients and their families exceptional care
  2. 2. Volunteers - Adding the Special Touch Intent to Contribute Statement: Over 200 caring volunteers are distributed throughout the hospital and medical center. In the hospital we have great services that are for both the patients and our patients families and visitors. Our most recent service, is serving complimentary coffee, tea and hot chocolate to the families and visitors of our patients in all the units. Our For Your Comfort Program offers a concierge like service to our patients who may have forgotten something at home or need a diversionary activity to take their mind off their stay. Our No One Dies Alone Program offers a volunteer to sit with a patient who has no family or friends to be with them in their last moments of life. There are many other services such as balloons for patients birthdays and stuffed teddy bears for those who need something to hug or cry with. Although these extra services from our ancillary department is difficult to measure with numbers or a matrix you can always measure the smile of our patients as well as the nursing staff knowing their patients received something special. Page 2
  3. 3. Volunteers – Adding the Special Touch Inspired Contributor(s) 1 : Rena Cota  -----Service Area: GSAA Medical Center: HAY Affiliation: PCS -----Year Shared: 2013 Venue: Caritas Consortium Format: Poster ID #: E16 1 Page 3 Names as listed in Lotus Notes, otherwise personal e-mails indicated Keyword TAGs: Identifier  Consortium2013July, GSAA, Hayward, Poster, Pati ent Care Services, Care Experience, Chaplaincy  Healing Environments, Patients/Families Descriptor  Pet Therapy, Authentic Relationship, Death & Dying
  4. 4. Volunteers - Adding the Special Touch Page 4

×