The future of hr for dealerships

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The Future of HR For Dealerships 072811

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The future of hr for dealerships

  1. 1. – KPA CONFIDENTIAL – The Future of HR For Dealerships July 28, 2011
  2. 2. Speakers Moderator Presenter Becky Ross Marketing Manager 303-228-8753 bross@kpaonline.com Tamara Lischer PHR-CA, HotlinkHR Client Advocate 303-228-2385 tlischer@kpaonline.com
  3. 3. Questions • If you have questions during the presentation, please submit them using the “Questions” feature • Questions will be answered at the end of the webinar
  4. 4. SHRM 2011 ANNUAL CONFERENCE 4– KPA CONFIDENTIAL –
  5. 5. Keynote Speakers 5– KPA CONFIDENTIAL – • Sir Richard Branson − Founder and President, Virgin Group • Arianna Huffington − President and Editor-in-Chief, Huffington Post Media Group • Tony Hsieh − CEO, Zappos • Michael J. Fox − Actor, Author and Advocate
  6. 6. HR Trends 6– KPA CONFIDENTIAL – 1. Building an authentic culture 2. Providing work/life balance 3. Community involvement Tip: Following these trends will help you recruit and retain top talent
  7. 7. Defining Company Culture 7– KPA CONFIDENTIAL – • Unique and authentic • Live and breathe the culture • Be willing to hire and fire by it • Hire those who will thrive in the culture
  8. 8. Company Culture Importance 8– KPA CONFIDENTIAL – • Competition for talent − Other dealerships − Other industries • “Businesses often forget about the culture and, ultimately, they suffer for it because you can’t deliver good service from unhappy employees.” -Tony Hsieh
  9. 9. Work/Life Balance 9– KPA CONFIDENTIAL – • Flexibility is critical − Job-sharing − Flex-time − Additional holidays
  10. 10. Community Involvement 10– KPA CONFIDENTIAL – • Be a “force for good” • Corporate responsibility and community involvement • Dealerships’ use of reputation management
  11. 11. HR’s Role 11– KPA CONFIDENTIAL – • Evolution: − Transactional processes − Opportunity to define and align workplace for successful recruitment and retention • 35% operating expense spent on people • Focus on recruiting and retaining top talent • “You will either make a difference or ask what difference does it make?” -Steve Gilliland
  12. 12. Questions and Answers 12– KPA CONFIDENTIAL – QUESTIONS?
  13. 13. Contact Information 13– KPA CONFIDENTIAL – The recorded webinar and presentation slides will be emailed to you today. www.kpaonline.com bross@kpaonline.com 866-356-1735

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