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Find out how dealerships have stepped up their game to Own the Phone.
As automotive marketing progresses at lightning speed, phone processes are often overlooked and under invested. It’s not just slick word tracks and savvy sales tactics though. In this webinar, Mike Haeg will cover simple phone processes that have enabled average dealerships to become top performers and Own the Phone every single day. We’ll discuss the metrics that truly empower Sales Agents and Managers to gauge phone performance and never miss another opportunity. When every phone lead is valuable, why not Own the Phone?
Imagine three unique phone calls come into your dealership:
The first has a great conversation about a specific vehicle and is told “Let me go touch the car and call you back.” He never hears back.
The next caller is eager to talk but not sure a best time to come in. “I’ll try to stop by this weekend” turns into a no show.
The third receives a friendly invitation to visit the dealership that evening. Before that time, a quick call confirms the appointment. The caller arrives promptly and drives away in a new car!