Social Media Tools for Research


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This presentation introduces social media tools that can be used for research and knowledge mobilization activities.

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Social Media Tools for Research

  1. 1. Social Media 101: SocialMedia Tools for ResearchKMb Learning SessionJanuary 11, 2012Krista JensenKnowledge Mobilization Officer
  2. 2. Agenda1. What is Social Media or Web 2.0?2. An Overview of Select Tools3. Developing a Social Media Strategy4. “Gone Phishing” and Other Dangers5. Top tips for Using Social Media6. Resources7. Q and A 2
  3. 3. Social Media- Some Definitions• “A group of Internet based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content”• “Includes web-based and mobile technologies used to turn communication into interactive dialogue”• “Online communications in which individuals shift fluidly and flexibly between the role of audience and author. To do this, they use social software that enables anyone without knowledge of coding, to post, comment on, share or mash up content and to form communities around shared interests.”Kaplan, A. M., & Haenlein, M. (2010).Users of the world, unite! The challenges and opportunities of social media. BusinessHorizons,53(1), 59-68Social media. (n.d.). In Wikipedia. Retrieved January 10, 2012, from, J. (2008, April 8). What is “social media?”. Retrieved January 10, 2012 from ProPR blog 3
  4. 4. Social Media: Web 1.0 vs. Web 2.0 difference/ 4
  5. 5. Social Media: 5 Cs of Social Media Adapted from 5
  6. 6. Social Media Landscape 6
  7. 7. Social Media Tools for Collaboration 7
  8. 8. Blogging with Wordpress 8
  9. 9. Blogging with WordpressHighlights• Allows you to share stories and information with wider audience• Way to promote your services, events and activities• is free, web accessible and easy to useTips:• Information you would put into a newsletter can go into a blog• Aim for at least one post a week 9
  10. 10. Microblogging with twitter 10
  11. 11. Microblogging with twitterHighlights• Send out short (140 character) messages called tweets• Allows you to share updates, opinions, resources and information with followers• Good way to connect with other people with shared interests and build communities of practiceTips:• Use a URL shorten like to save on characters in your tweets and track who clicks on your links• Back up your tweets regularly with TweetBackup• Aim for at least one tweet a day 11
  12. 12. Collaborative Online Platform 12
  13. 13. Collaborative Online Platform othree.caHighlights• Suite of social media tools including: •Document sharing •Member profiles •Wikis •Forums •Blogs •Events Calendar• Free for researchers and their partners• Software developed by Canadian company (IGLOO), so data is stored in CanadaTip:• A collaborative platform like this great for collaborative research projects 13
  14. 14. Social Bookmarking with delicious 14
  15. 15. Social Bookmarking with deliciousHighlights• Allows you to save and tag your favourite websites• Makes your favourites accessible on any computer• Uses tagging to categorize and organize• Share your favourites with others, on your website or blog through RSS or by embedding• Can be used to create a library of online resourcesTip:• Other similar sites are ; ; 15
  16. 16. facebook 16
  17. 17. facebookHighlights• A fan page allows you to share updates, links, resources and have discussions• People can follow your updates and activities and post questions or comments on your wall• Includes facebook Insights which gives you some analytics so you can see who is visiting your pageTips:• Once you have 25 fans you can set up a vanity URL• Set up a fan page and post updates there to keep it separate from your personal facebook page 17
  18. 18. Developing a Social Media Strategy• Develop a social media strategy to help guide you and avoid “shiny object” syndrome• Think about which tools you will use for various purposes, eg. Wordpress for blogging, delicious for sharing resources, eventbrite to manage events, linkedin to connect with professionals• Don’t feel that you have to use every tool, especially at the beginning. Start by picking a few tools that suit your goals and use them well 18
  19. 19. Social Media Strategy Worksheet• Team: Identify the person or persons who will have primary responsibility for populating, maintaining and monitoring your site. Ensure they have the time and enthusiasm to devote to this project. List the team members.• Primary Goals: Are you trying to communicate a campaign, generally promote your department, communicate with alumni? Define your goal for your social media presence.• Measuring Success: Determine how you will measure the success, or lack of success, of your site. Increased traffic to your Web site? Better communication with prospective students? A new network of colleagues? List how you plan to measure the site’s success, and the tools you’ll use to track that success.• Audiences: Identifying your audiences will help you tailor your content and also choose the right tool. List your primary audiences.• Current Conversation: This is when the listening begins. Survey the social media landscape for the “thought leaders” in your field. What are people already saying? What are people saying about you? Who is saying it? List the topics, people and sites that are leading the conversations that are relevant to you. 19
  20. 20. Social Media Strategy Worksheet• Content: Identify the content you have to share. Is it primarily news updates, research developments, or networking information? Photographs? Video? List the content you will be sharing via social media.• Name and Design: Identify a simple and descriptive name for your profile that clearly identifies your affiliation with York (contact York’s Marketing and Communications Office or Research Communications Officer Arielle Zomer for more information).• Evaluation: Set a timeline for when you will conduct an evaluation of your site’s success, using the goals and measures identified above. At that time, be prepared to realign your site’s content. Ongoing evaluation should also be part of your strategy. Define your timeline.Adapted from Social Media Strategy Worksheet. (n.d.). In Social Media Handbook. Retrieved January 10, 2012 from 20
  21. 21. “Gone Phishing” and Other Dangers• Choose a strong password• Be careful of scams and phishing- look for suspicious links and make sure you are on the correct webpage• Don’t give out your username and password• Keep your computer and browser up to date and use anti-virus softwareSafety: Keeping your account secure. (n.d.). In Twitter Help Centre. Retrieved January 10, 2012 from 21
  22. 22. Top tips for Using Social Media• Develop a social media strategy• Try to use the same username across various tools and sites and develop a common look and feel• Think about how you are going to measure and evaluate success before you start• Remember that this does take time and resources• Have fun with it! 22
  23. 23. • URL shortener that lets you track who clicked on your links and creates a QR code for your shortened link that you can add to print materialsCambridge Community Television • Good presentations on how to develop a social media strategyThe Conversation Prism • Visual of many social media tools for various purposesHOW TO: Set up a facebook Page facebook-page/ • Includes step by step instructions to set up a fan pageNameChk • Let’s you see if your username is available on social networking sites 23
  24. 24. ResourcesOnline Database of Social Media Policies • Links to over 175 social media policies and guidelines in use by various organizations, including many universitiesSlideShare • Post your presentations online and allows you to embed them on your websiteTweetBackup • Twitter doesn’t archive tweets but you can backup your tweets and export them to Excel with this toolTweetChat • Allows you to have a tweetup, a kind of twitter “conference call”, using hashtags. This tool with show only conversations with your chosen hashtag 24
  25. 25. ResourcesTweetStats • Show some statistics and analytics on your tweets. Also can create a word cloud of all the words you tweetTwuffer • Allows to you schedule in tweets for a later time. Good to use if you are going to be away or plan to tweet daily about a resource, eg. ResearchSnapshotsTwitter Help Center • Articles to get you started, as well as information about solving common problems and how to report a violationVanderbilt University Social Media Handbook • Very good resources on how to create a social media strategy and how to start using various tools 25
  26. 26. ResourcesYorkU’s Graphic Standards Manual • Follow this to ensure you following York’s visual identity standards and are using the York logo correctlyYorkU’s Social Media Guidelines pdf • Guidelines for setting up YorkU affiliated social media sites such as facebook and twitterYorkU Web Publishing Services • Can help you set up a blog 26
  27. 27. Questions? 27
  28. 28. Krista Jensen Website O3 Space Mobilize This! Blog twitter delicious