Keith Krach, Building a High Performance Team

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Keith Krach speaks at the Markkula Center for Applied Ethics

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Keith Krach, Building a High Performance Team

  1. 1. Building A HighPerformance Team Creating An Ethical Culture Markkula Center for Applied Ethics January 28, 2009 Keith Krach
  2. 2. Looks Easy Find The Right Opportunity Hire Great People Get Everyone Working As A Team
  3. 3. Building A High Performance Team A Case Study
  4. 4. Right Opportunity – Magnificent 7 Big Market Focus, Focus, Focus Positioning Real Business Model Execution Money The Team
  5. 5. Key Principles Set A Clear Direction Create A Safe Environment Continue To Raise The Standard
  6. 6. The Playbook ProcureSoft“The Agent for the Purchasing Agent”August 1996 Keith J. Krach 6
  7. 7. Playbook Focus Playbook Focus Vision Mission Values Team Rules Goals Strategy ExecAugust 1996 Keith J. Krach 7
  8. 8. VisionGreat sustaining organization in the 21st century.
  9. 9. Mission Be the Leader in Operating Resource Management Software for Business to Business Electronic CommerceAugust 1996 Keith J. Krach 9
  10. 10. Values Values Respect Integrity Courage AmbitionAugust 1996 Keith J. Krach 10
  11. 11. Strong Team TEAM RULES: 1.Direct/open/honest communication 2.No idea is a dumb idea 3.Always continue to raise the standard 4. We are a team first, functional specialists second 5. Hire the best people, especially if better than usAugust 1996 Keith J. Krach 11
  12. 12. Long term goals Grow Profitably and Predictably Focus on Customer Success Excellence and Balance – Technology/Engineering/Product – Sales/Marketing/Services – Business Operations Culture- Teamwork, Values, Fun, (TVF)August 1996 Keith J. Krach 12
  13. 13. Strategy Strategy Out Focus Out Think Out ExecuteAugust 1996 Keith J. Krach 13
  14. 14. Results -- Clear LeaderResults Clear Leader Vision Product Customers Partners Financial People
  15. 15. CHALLENGESCHALLENGES Good Times Lay Offs Firing Bad Times Burn Out Greed / Jealousy September 11, 2001
  16. 16. Remember the 5 Leadership ImperativesRemember the 5 Leadership Imperatives Challenge The Process Inspire A Shared Vision Enable Others To Act Model The Way Encourage The Heart

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